Perillo BMW
Chicago, IL
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I would like to truly commend Michael Hall of Perillo BMW for making my X1 purchase experience one of a kind. My husband and I walked into the dealership 15 minutes before closing during our first visit. for making my X1 purchase experience one of a kind. My husband and I walked into the dealership 15 minutes before closing during our first visit. We were in the area and just wanted to take a quick look at the new X1s. Without any hesitation (unfortunately, I couldn't say that for the other salespeople who barely even glanced in our direction), Michael took us up the elevators, gave us a tour of the X1 and X3 models, and provided us with helpful information. Perillo BMW was the first stop of many and I had no choice to return and give Michael my business. He was always very responsive and professional, followed up in a friendly manner, and truly partnered with me during the purchase process. I would say that I am not the easiest customer as I have always been skeptical of auto dealers and salespeople. However, Michael was far from the stereotypical salesperson and made me feel absolutely 100% confident in my X1 purchase. More
Michael Hall is an enthusiastic, knowledgeable and personable man, who to great care to ensure that we were thrilled with our new BMW. He took the time to teach us how the technology works with our ca personable man, who to great care to ensure that we were thrilled with our new BMW. He took the time to teach us how the technology works with our car and even offered to spend time with us upon request for a refresher course. He made himself available, even on his day off, by sharing his cell and email. I am certain that he with provide assistance in the future and I will certainly recommend Michael to my friends and family. More
As a Canadian customer shopping for a car in the States, a lot of my efforts and responses from other dealers where less then pleasant. I was looking for a specific model and found one at Perillo BMW in Chi a lot of my efforts and responses from other dealers where less then pleasant. I was looking for a specific model and found one at Perillo BMW in Chicago. My first phone car got answer by Mr. Hall who was more then ready to help me with the sale. Michael sent me all the information on the vehicle and confirmed everything by e-mail. Since I am from Montreal Canada, Michael arranged all the paper work to get to me the next day. I took the plane on Saturday morning and Michael was waiting for me at the dealership, the car was perfect, as Michael told me. We took a test drive around town (very nice city btw) and Michael explained all the specs, connected my phone and address book to the car and an hour latter I was on my way. Border crossing was a charm as Michael gave me all paperwork. A couple of days after my trip back, my 5 year old daughter noticed that the headrest tv's where not working. I gave Michael a call and he arranged to have them fixed in Montreal. As I change my cars every year or so, you can say i have a lot experience with salesman and in most cases not finishing on a pleasant note. I have to say that the service I received from the Perillo staff (filled my tank and had the car spotless for my trip) especially from Michael was a fantastic experience. I know that Chicago to Montreal is a nice long drive back, but if in the future a vehicle I like is sold at Perillo, you can be certain that I would call Michael without hesitating and take the first plane there. Chapeau Michael for your fantastic work. Your Montreal customer Philippe Desjardins More
This review might seem odd because we ended up buying an Audi instead of a BMW, but I felt compelled to write one because the Perillo BMW salesman Michael Hall is simply the best car salesman I have ever ex Audi instead of a BMW, but I felt compelled to write one because the Perillo BMW salesman Michael Hall is simply the best car salesman I have ever experierenced in 43 years of driving. There were some specific and practical reasons we chose the competition, but these had nothing to do with Perillo or Michael Hall. I see that other reviewers have had a similar wonderful experience and have listed his qualities, so I won't repeat them. Thank you, and keep up the good work. More
Best buying experience in years. Saleman was direct and to the point. He answered all questions, diplayed car and offered a complete test drive. Negotiation on price was simple. Delivery of car was exce to the point. He answered all questions, diplayed car and offered a complete test drive. Negotiation on price was simple. Delivery of car was excellent. No sales of warranty or protection. More
Michael Hall was very helpful and informative. He worked very hard to get me into my "Dream Car". The dealership was very impressive and the vehicles were very well kept and beautiful. I will definitely rec very hard to get me into my "Dream Car". The dealership was very impressive and the vehicles were very well kept and beautiful. I will definitely recommend this dealership to friends and family. More
After looking at the other favorable statements about Michael Hall I cannot add anything else or he would explode with pride. Simply...Michael is very excited about what he does and enjoys his work. Michael Hall I cannot add anything else or he would explode with pride. Simply...Michael is very excited about what he does and enjoys his work. Everyone has to love what they are doing and Mr. Hall shows it in his efforts. A fine young man with a passion to make sure you are very happy with your purchase. My wife and I visit Chicago once or twice a year and not only did Michael aquire the auto we wanted but I also know a have a new friend in Chicago. Watch out Michael we will be your surprise visit. How lucky we were to stumble upon you. Thank you! Maurice & Ann Link More
Michael Hall made the buying a used car memorable for all the right reasons. Michael closed off every detail he promised throughout the negotiation process from his willingness to barter on a great price to the right reasons. Michael closed off every detail he promised throughout the negotiation process from his willingness to barter on a great price to follow up calls to make sure my wife and I were comfortable after we drove away. He greeted us with a huge smile and answered every question in a friendly professional, knowledgeable manner. ( He really loves the car business and it shows) Michael puts the customer first and made us feel confidant and at ease we were getting everything in the car we talked about before the final purchase and more. I will definitely deal with Michael again and recommend friends and family to go to Joe Perillo BMW and ask for Michael. More
Good Service. Michael was very helpful. Dealership easily accessible and close to downtown. Goood number of cars to make a choice. Pricing was quite moderate. accessible and close to downtown. Goood number of cars to make a choice. Pricing was quite moderate. More
Both Michael and Chris were extremely helpful in picking my new car and transitioning from my old lease and all arrangements that needed to be made [including giving me a loaner for the day so I wouldn't be my new car and transitioning from my old lease and all arrangements that needed to be made [including giving me a loaner for the day so I wouldn't be delayed while waiting for new car]. Definitely ask for Michael if you need a good and knowledgeable sales person. More