
Perillo BMW
Chicago, IL
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I had an absolutely wonderful and fantastic experience purchasing a car from Perillo BMW. I just took delivery of a brand new 2013 Alpine White M3, one of the last naturally aspirated V-8 M3's to ever be purchasing a car from Perillo BMW. I just took delivery of a brand new 2013 Alpine White M3, one of the last naturally aspirated V-8 M3's to ever be made. Originally, I had walked in off the street since I was in the preliminary stages of purchasing a car and I wanted to compare the Audi's (who's dealership was across the street) with the BMW. Initially, I was shopping for a sports sedan so I was comparing a 2013 BMW 335ix to Audi's A4/S4. Frank assisted from me since day one and took the time to show me their inventory and emailed me all the information I had asked for while we were there. Fast forward a couple months, and I came to the conclusion that I wanted to purchase/lease and 2013 M3. The only problem was that it was now May 2013 and BMW was set to end production within two months. Finding an allocation (and not get price gouged for it) proved to be quite difficult. Even though Perillo had no allocations left, Frank and his finance manager was able to to secure me an allocation so that I could order my car to MY specifications. Working with Frank was quite flawless and he was able to attend to all my questions and concerns. With Frank's help, I was able to secure an allocation for a new M3 to be built specifically for me, he was able to take advantage of a $1500 BMW incentive, and he assisted with my trade-in and financing. All of this was handled via email and was quite seamless, I really only had to go into the dealer in person when I wanted to see something in person. When it was time to take delivery, Frank pretty much gave me as much up-to-date information as possible. I was even able to take delivery the day the car arrived at the dealer. Delivery date was pretty much as close to "sign then drive" as you can get. Other than a little wait (since there was only one finance manager on duty at the time). Delivery was smooth and everything that was arranged via email was as is when it came time to signing....no games, no gimmicks, no funny business. As far as the purchasing process is concerned, I can't give a higher recommendation for Frank Billman. Without his assistance, I wouldn't have the car of my dreams. More
The team at Perillo has been great to work with. From buying a car to servicing a car, they have been very responsive. I worked with Ken Reffsin to purchase my car and had a great experience that was fa buying a car to servicing a car, they have been very responsive. I worked with Ken Reffsin to purchase my car and had a great experience that was fair and professional. The service team has gone above and beyond to make my experience as easy as possible. More
Frank was a great salesperson and made our experience very enjoyable. He demontrated the usage of the vehicle, kept me informed about the status of the vehicle and was personally an honest individiual. very enjoyable. He demontrated the usage of the vehicle, kept me informed about the status of the vehicle and was personally an honest individiual. I would definitely recommend Frank and Perillo to others and plan to come back to Frank for my future BMW purchases. More
My wife and I were looking to get rid of my old vehicle and upgrade to an X3. While my wife had purchased two other BMWs from Perillo this was my first time. Actually, my first time buying a car from a dea and upgrade to an X3. While my wife had purchased two other BMWs from Perillo this was my first time. Actually, my first time buying a car from a dealership, period. While we were once Chicago residents we have since moved out of state but still wanted to do business with Perillo. We began our shopping online and then expressed interest over the phone with one of the Sales members. They quickly got us our financing and negotiated a good deal which included a trade-in on my old vehicle. We made the 5 hour drive on Memeorial Day morning to Perillo to pick up our vehicle. Do to an emergency our sales guy was gone on that day but we were lucky enough to have Vanessa Carr available to help us. After going over the deal we negotiated over the phone Vanessa pointed out another vehicle in their inventory that was an overall better purchase. She did this in a very professional way and we did not feel as though she was trying to "up sell" us. In the end we drove away with a CPO X3 still under warranty and 3 years newer than the one we came out to buy all within the budget we had set for ourselves. The experience I had proves to me why my wife was adamant on purchasing from Perillo and Vanessa Carr only sweetened the deal. We will certainly be back when it come time to retire her BMW. Thanks Perillo BMW! More
Originally initiated my search online and was then contacted by Sebastian. Throughout the process he was extremely professional and knowledgeable regarding my potential purchase. At time of purchase h contacted by Sebastian. Throughout the process he was extremely professional and knowledgeable regarding my potential purchase. At time of purchase he was very thorough in his explanation of the vehicle and after making a purchase he made sure that the car was delivered to perfection. I would highly recommend working with Sebastian when purchasing a new BMW. More
Even if you are an out of towner not buying a brand new vehicle - the staff at Perillo BMW is very courtious. Sebastian was straight forward and gave me what I asked of the vehicle I purchased - an '09 Ni vehicle - the staff at Perillo BMW is very courtious. Sebastian was straight forward and gave me what I asked of the vehicle I purchased - an '09 Nissan 350Z. No tricks - no gimmicks. I would definitely recommend Sebastian and Perillo BMW to anyone looking for a vehicle. Nick More
Frank is very easy to work with and goes above and beyond customers expectations. After visiting a lot of dealership around town Frank was the ONLY one to help me really find the exact car I wanted. Followed customers expectations. After visiting a lot of dealership around town Frank was the ONLY one to help me really find the exact car I wanted. Followed up with me in a very timely matter. Frank is very down to earth and won't make it stressful to buy a car. I will be recommending Frank to anyone I know seeking BMW. More
Angelo was great. He was very helpful and got the car done quickly. I would highly recommend Perillo Bmw and it's service department to anyone. done quickly. I would highly recommend Perillo Bmw and it's service department to anyone. More
I came to the dealership very frustrated with my 645i because of an ongoing problem. Angelo understood the situations and took care of it to my satisfaction. Perillo and BMW are very lucky to have him as because of an ongoing problem. Angelo understood the situations and took care of it to my satisfaction. Perillo and BMW are very lucky to have him as a team member. He made my frustration go away and restored my fate in the brand and the dealership. I will always come back here. When its time to replace my two BMW's I will come to Perrillo..., I can say that it's due to the fact that Angelo put me at ease and gave the assurance hat if something goes wrong..., He will do what's needed to make it Right. Thank you More
Peter Mers and Perillo have been a pleasure to work with. Responsive and great follow-up. Took the time to understand my needs and honest about the value of car options. Eager to win my business and matc Responsive and great follow-up. Took the time to understand my needs and honest about the value of car options. Eager to win my business and match/beat new car price from other dealers. More