Perillo BMW

Very concerned about fixing my car the right way I am pleased that each problem is dealt with and although we are dealing with mechanical difficulties that may not repeat themselves when they are bro I am pleased that each problem is dealt with and although we are dealing with mechanical difficulties that may not repeat themselves when they are brought in to be fixed, Perillo is very helpful in making me comfortable about insuring that my car is safe to drive and that the car will run perfectly once they diagnose the issue. More

Still the best I recently dropped my 2010 X5 off to have its 30,000 mile service. Since my service warranty had expired I was expecting a lot of work needing to be I recently dropped my 2010 X5 off to have its 30,000 mile service. Since my service warranty had expired I was expecting a lot of work needing to be done. Alex took great care of me and when all was said and done I walked out of there with a minimal bill and a truck that was ready to go. At Perillo they hustle for you and make sure that you are kept up with any work that might need to be done ahead of time. More

Josejavi Bradley is a magnificent guy! Everytime I get service he is extremely dynamic and is very attentive to my concerns on my vehicle. He recognizes me all Bradley is a magnificent guy! Everytime I get service he is extremely dynamic and is very attentive to my concerns on my vehicle. He recognizes me all the time. He has always made my time run very comfortable and smooth. Never in anyother dealership have I had such hospitality. I reccomend anyone who needs help to reach brad! More

Excellent Service He told me everything that was going to happen and when. He followed up via phone, managed a third-party warranty and provide tips to get the maximum He told me everything that was going to happen and when. He followed up via phone, managed a third-party warranty and provide tips to get the maximum value out of that warranty in the future. More

Great Service Alex was very helpful with ordering new parts and explaining the service & repairs needed for my vehicle. He was Quick, friendly and very helpful. He Alex was very helpful with ordering new parts and explaining the service & repairs needed for my vehicle. He was Quick, friendly and very helpful. He gave me an informative explanation of issues and solid advice. More

Great Customer Service by the entire Perillo team The service team accommodated our flat tire quickly and efficiently on a Monday. They replaced the tire, per our run flat tire insurance, and had us The service team accommodated our flat tire quickly and efficiently on a Monday. They replaced the tire, per our run flat tire insurance, and had us out the door. Even more impressive was the valet on Saturday who went above and beyond.his duties. We drove our three week old car that had a warning display about low tire pressure into the dealership late Saturday afternoon when the service department was not open. The valet, checked the tire pressure, found the nail in the tire, and added air to the tire, so we wouldn't see the warning for the rest of the weekend. More

Oil change Excellent and prompt service. Quickly completed the order so I could go back to work and called once the car was ready. They quickly got my car, which Excellent and prompt service. Quickly completed the order so I could go back to work and called once the car was ready. They quickly got my car, which was properly washed, and the service work was appropriate. Strongly recommend their service. More

Great Experience! Frank is the best! We were in the market for a new car. My biggest fear was having to deal with dealers. We'd stopped in at one or two previously. Frank is the best! We were in the market for a new car. My biggest fear was having to deal with dealers. We'd stopped in at one or two previously. Never got a great vibe from either one. Even Carmax and their "no pressure" wasn't particularly comfortable, especially with their short pointless test drive. Luckily as soon as I contacted Frank, he immediately made us feel like we weren't even at a car dealership. Having it narrowed down to a couple, it was time to test drive the new 2 series. There weren't many on dealer lots, so I knew I'd have to schedule something. I DealerRater to look around at some local dealers and saw that Frank had a lot of great reviews. So I emailed him directly and mentioned that I saw that he was the guy to talk to over at Perillo and that we wanted to stop in to test the 228i if he had any available. To my surprise, Frank got back to me in like 10 minutes. (This was probably 10pm or so) Wasn't expecting anything until the next morning. He said he might have one, but he'll let me know in the morning and if so, we can stop over to test it out. The next morning I followed up and he said they did just get one in, we'd be the first test drive, so come on over. We went in, and I introduced myself, and he took us right to the car and we were on our way. Had a great test drive, longer than expected, not some around the block nonsense. We told Frank we were probably a couple weeks away from actually pulling the trigger, but we sat down to do a built and price it out just to see what it would look like. He didn't pressure us at all, just said to let him know when we're ready. Turns out we were too in love to wait that long, and got back to him in I believe less than a week. Built a new car to the specs we wanted and started on the grueling wait for the car to be built and delivered. BMW lets you track your car from preproduction through delivery. You are able to keep track online, as well as through an 800 number. But often times, your salesman has more up to date info than either of those. That's where Frank becomes too accommodating to even explain. I'm not the most patient person, so I wanted to know every update basically every step of the way. Frank put up with numerous emails and got back to me almost immediately every time. I'm sure it was a bit of a pain, but he assured me that it was no problem at all. Took about 7 weeks from order to delivery. Couldn't have asked for much faster than that really. I should also mention, the manager there was able to get us an allocation to order right away, instead of having to wait around for a new one to pop up. So that saved a lot of time, and it doesn't sound like it's always so easy. I think Perillo being a larger volume dealer is helpful. All in all, I couldn't have asked for a better experience, and I'm as surprised to be saying that about buying a new car as you might be reading about it. Love the 2 series also!! More

Thanks!!! I just want to thank Alex for his kindness and understanding of my service problem. The service here is friendly and they are on top of informing the I just want to thank Alex for his kindness and understanding of my service problem. The service here is friendly and they are on top of informing the customer about repairs and cost. I highly recommend this place for BMW service. More