Perillo BMW
Chicago, IL
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Exceeds Expectations A huge thank you to Angelo for always delivering A+ customer service! Angelo is always courteous, helpful, and goes above and beyond to ensure 100% s A huge thank you to Angelo for always delivering A+ customer service! Angelo is always courteous, helpful, and goes above and beyond to ensure 100% satisfaction. I've always had a great experience at Joe Perillo and will continue to bring my car here for service. I'd highly recommend and many thanks to Angelo for making my experiences pleasurable. More
Took care of my every concern Had a major issue on my 2010 X5 and contacted Angelo to see what I needed to do. He got me in immediately and had a loaner car ready for my wife when Had a major issue on my 2010 X5 and contacted Angelo to see what I needed to do. He got me in immediately and had a loaner car ready for my wife when she arrived. He took care of everything and assured me that there would be no issue getting the repair done. They had the product in stock (oil pan replacement) and had the car completed in 2 days. Car was cleaned inside and out and service was perfect. I can't thank AJ enough for everything he has always done for me with service on all my BMWs. Thanks again! More
Great experience Once again I'm not surprised with the professionalism of the staff at Perillo BMW. Your service writer Angelo was able to walk me through the proces Once again I'm not surprised with the professionalism of the staff at Perillo BMW. Your service writer Angelo was able to walk me through the process of my repairs and handle my concerns, I'm not surprised with the selected haring process of your team..... I've delt with other dealerships in the North shore and I can say your customer service is one of a kind. Thank you again for the exceptional customer service. Sincerely Mr. Ed Scharringhausen More
Great Experience Purchasing 2013 BMW X6 Wanted to send out a great big thank you to Sean Dwyer and Saleem Beg for my 2013 BMW X6. Sean was excellent throughout the sales process, well infor Wanted to send out a great big thank you to Sean Dwyer and Saleem Beg for my 2013 BMW X6. Sean was excellent throughout the sales process, well informed, pointing out unique vehicle features and options that I wasn’t aware of. He did a great job making sure that the vehicle would meet all of my expectations when I came to pick it up, and the few items that needed additional follow-up, he promptly scheduled a service appointment to ensure that they would be completed. Overall, couldn’t be happier with the sales and service experience at Perillo BMW. Thank you! More
BMW X5 Service The staff at Joe Perillo has been great to work with over the past few months. I purchased my slightly used 2011 BMW X5 from them in the fall of 2013 The staff at Joe Perillo has been great to work with over the past few months. I purchased my slightly used 2011 BMW X5 from them in the fall of 2013. Seth was great to work with during this process. Since then, they have serviced my car a few times to get a few minor bugs worked out. They have been very diligent about making sure my car is function properly. On my last visit, my Service Adviser was Angelo. He was friendly and helpful as usual. Thanks Angelo for taking the time to get everything right! More
Recent Service Visit Just bringing in my X3 for 10K service. Called on a Monday, got the exact day that i wanted with a loaner..........it could not have been easier. Al Just bringing in my X3 for 10K service. Called on a Monday, got the exact day that i wanted with a loaner..........it could not have been easier. Albin called me before noon to tell me it was done. This is why I have purchased my fourth vehicle from Perillo..........seamless! More
Ken is the best! I have had several customizations done to my X6 and every time the work has been great! Ken is awesome. He is very supportive, responsive and helpful. I have had several customizations done to my X6 and every time the work has been great! Ken is awesome. He is very supportive, responsive and helpful. His follow-through and service is outstanding. Just today, I recommended a friend to him and I will continue to do so. Although some of the services are a lot higher than other places, the service and the guaranteed satisfaction makes it all worth it. More
Very concerned about fixing my car the right way I am pleased that each problem is dealt with and although we are dealing with mechanical difficulties that may not repeat themselves when they are bro I am pleased that each problem is dealt with and although we are dealing with mechanical difficulties that may not repeat themselves when they are brought in to be fixed, Perillo is very helpful in making me comfortable about insuring that my car is safe to drive and that the car will run perfectly once they diagnose the issue. More
Still the best I recently dropped my 2010 X5 off to have its 30,000 mile service. Since my service warranty had expired I was expecting a lot of work needing to be I recently dropped my 2010 X5 off to have its 30,000 mile service. Since my service warranty had expired I was expecting a lot of work needing to be done. Alex took great care of me and when all was said and done I walked out of there with a minimal bill and a truck that was ready to go. At Perillo they hustle for you and make sure that you are kept up with any work that might need to be done ahead of time. More
Josejavi Bradley is a magnificent guy! Everytime I get service he is extremely dynamic and is very attentive to my concerns on my vehicle. He recognizes me all Bradley is a magnificent guy! Everytime I get service he is extremely dynamic and is very attentive to my concerns on my vehicle. He recognizes me all the time. He has always made my time run very comfortable and smooth. Never in anyother dealership have I had such hospitality. I reccomend anyone who needs help to reach brad! More