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Perillo BMW

Chicago, IL

4.2
474 Reviews

1035 North Clark Street

Chicago, IL

60610

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Showing 474 reviews

August 02, 2014

Great Experience Purchasing 2013 BMW X6 Wanted to send out a great big thank you to Sean Dwyer and Saleem Beg for my 2013 BMW X6. Sean was excellent throughout the sales process, well infor More

by alexgoldshteyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dwyer
Aug 04, 2014 -

Perillo BMW responded

We're proud to hear about the great experience Sean and Saleem provided you with! Thank you for coming to Perillo to find a new vehicle and we're happy to have helped. Customer service is a top priority for us and the service you received is what we always strive for. The time taken to write this kind review is appreciated and we hope you'll be back for any future needs!

July 31, 2014

BMW X5 Service The staff at Joe Perillo has been great to work with over the past few months. I purchased my slightly used 2011 BMW X5 from them in the fall of 2013 More

by bx550i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Montalbano
Aug 01, 2014 -

Perillo BMW responded

We're glad that Seth and Angelo have provided you with consistently great experiences each time you've been in! Thank you for trusting us to always take care of you and your vehicle. We appreciate your loyal business and hope to never let you down. The time taken to write this kind review is appreciated and we look forward to serving you next time!

July 29, 2014

Recent Service Visit Just bringing in my X3 for 10K service. Called on a Monday, got the exact day that i wanted with a loaner..........it could not have been easier. Al More

by scbrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albin Guzman
Jul 30, 2014 -

Perillo BMW responded

We're happy to have been able to accommodate you on the date you requested and that we could also provide you with a loaner. It's great to hear that you had a stress free experience and we appreciate your continued business. See you next time!

July 24, 2014

Ken is the best! I have had several customizations done to my X6 and every time the work has been great! Ken is awesome. He is very supportive, responsive and helpful. More

by chalaholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken C.
Jul 28, 2014 -

Perillo BMW responded

It's great that Ken has taken good care of your vehicle and provided excellent customer service in all of your interactions! We strive for lots of communication with our customers throughout the process and are glad you've experienced this. Thank you for your recommendation and kind feedback. We look forward to seeing you next time!

July 23, 2014

Very concerned about fixing my car the right way I am pleased that each problem is dealt with and although we are dealing with mechanical difficulties that may not repeat themselves when they are bro More

by JeffBernard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Inguagiato
Jul 24, 2014 -

Perillo BMW responded

We are happy to hear about your positive experiences when bringing your vehicle in to Perillo BMW! Our customers should be able to trust us to take care of them and fix whatever we can in our service department. We want to get you safely back on the road in a timely manner. Thank you for continually coming to Perillo and we look forward to seeing you next time!

July 14, 2014

Still the best I recently dropped my 2010 X5 off to have its 30,000 mile service. Since my service warranty had expired I was expecting a lot of work needing to be More

by timmymc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 15, 2014 -

Perillo BMW responded

We're glad to hear that you enjoyed your experience at Perillo! It's great that Alex provided you with good customer service and that your inspection went well. Thank you for choosing Perillo and for sharing this kind review. We hope to see you back in the future!

July 09, 2014

Josejavi Bradley is a magnificent guy! Everytime I get service he is extremely dynamic and is very attentive to my concerns on my vehicle. He recognizes me all More

by Josejavi773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Inguagiato
Jul 10, 2014 -

Perillo BMW responded

Thank you for your kind feedback about Bradley! We are proud to hear that he consistently provides you with great customer service and positive experiences. We appreciate your continued loyalty and hope to always meet your expectations. Your recommendation is appreciated as well and we look forward to having you back!

June 22, 2014

Excellent Service He told me everything that was going to happen and when. He followed up via phone, managed a third-party warranty and provide tips to get the maximum More

by reubenkatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex P.
Jun 23, 2014 -

Perillo BMW responded

We are glad you were kept well informed throughout the process! Thank you for trusting Perillo and we hope to see you back in the future!

June 19, 2014

Surprisingly Poor Customer Experience I have been surprised by the poor customer experience from this luxury brand dealer. The Customer Experience Manager is the only one who responded wi More

by lkkates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Saleem @ BMW and Tom, Service Manager @ Maserati
June 16, 2014

Great Service Alex was very helpful with ordering new parts and explaining the service & repairs needed for my vehicle. He was Quick, friendly and very helpful. He More

by michaeljjordan1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Padalko
Jun 17, 2014 -

Perillo BMW responded

It's great to hear that Alex took such good care of you and got your vehicle serviced quickly! Thank you for choosing Perillo and we hope to see you back for any future needs!

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