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Perillo BMW

Chicago, IL

4.0
480 Reviews

1035 North Clark Street

Chicago, IL

60610

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Showing 480 reviews

September 25, 2015

Shawn from Perillo on Clark I would like to commend Shawn (Perillo on Clark) He was very helpful and pleasant. He is an asset to your company. Good job. Thanks More

by bigmoe123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
not sure last name. first name Shawn or Sean from service.
Oct 02, 2015 -

Perillo BMW responded

Thank you for your great feedback, Moe! We are glad to hear your recent service visit with Sean left you completely satisfied. Sean and the rest of our service team take great pride in being able to make sure our customers always receive the helpful, pleasant and honest service they deserve. We truly appreciate your business, and are looking forward to working with you again in the future!

September 20, 2015

Pleasure to work with! I recently was in the market for a new car and was looking at BMW and Audi. While I eventually did choose the Audi, salesperson Peters Mers provided m More

by Stevekern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mers
Sep 23, 2015 -

Perillo BMW responded

Thank you so much for taking the time to share your feedback, Steve! We are glad to hear that Peter did such an excellent job at providing you with the great customer service you deserve. Peter and the rest of our team take great pride in being able to truly guide our customers to the perfect car for them. Even though we did not get your business this time, we truly appreciate your kind words and recommendations. Please do not hesitate to let us know if there is anything more we can do for you!

July 18, 2015

Great dealership Bought our BMW 3 Series a little over a year ago. First off, it's a great car. Have had several BMWs, and Perillo is the best dealer we've worked with More

by rckccar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Zielinski, Hugh Kufel
Jul 20, 2015 -

Perillo BMW responded

That is wonderful to hear! First off, welcome back to Chicago! Secondly, it is wonderful to hear that Sebastian was able to provide you with the caring and professional service, coupled with his highly extensive knowledge of our great BMW's, during your recent visit to our dealership.Sebastian and the rest of our staff strive to make sure our customers' wants and needs are truly so that we can help guide them to the absolute perfect vehicle for them. Thank you so much for your continued business. Please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new BMW!

March 05, 2015

"Great Care and Expedient Service-Way to Go!" Last year, I left living in the northern suburbs for over 35 years and came back to live in the city. During that time, I was spoiled by the way va More

by Lawrence Zager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Spiers, Saleem Berg
Mar 06, 2015 -

Perillo BMW responded

Thank you for sharing you excellent comments Larry. It is great to know that we are able to bring the suburb style of service to the city. We are happy to hear that you are completely satisfied with your car buying experience at our dealership. We strive to make sure that all of our customers receive the absolute best service and car that they deserve. We hope that you enjoy your new vehicle! Welcome back to the city, and welcome to the Perillo family!

March 03, 2015

BMW X5 N63 Engine Customer Care Package I took my 2011 BMW X5 50i in to check to see if it was eligible for the new customer care package issued by BMW. After a few days, we found out that More

by bx550i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danette Surges
Mar 04, 2015 -

Perillo BMW responded

Ben, thank you for your great comments! It is awesome that we were able take full advantage of the customer care package as well as receiving such great customer service from Danette. We happy to hear that your X5 50i is running better than ever. We appreciate your business and look forward to seeing you again soon!

March 01, 2015

It was a busy day and Perillo service helped me get through Danette is always a delight. My engine light came on over the weekend . When I brought the car for service, I was out in a few minutes which I appre More

by JF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danette Surges
Mar 02, 2015 -

Perillo BMW responded

Wow! Thank you so much for taking the time to share your comments. It is great to hear about all of the great service that you have been getting since 1986; and to have Danette as one the best in nearly three decades is fantastic! We truly appreciate your continued business and we always look forward to your next visit!

February 25, 2015

Fantastic! When I started my car the past Saturday, the service light regarding low coolant came on. I stopped by Perillo BWM without an appointment around 7:00 More

by Gohyoungyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Montalbano
Feb 26, 2015 -

Perillo BMW responded

Thank you so much for your comments! It is great to hear that Angelo was able to get you fixed up and back on the road quickly, with that great clean car look as well! We truly appreciate your business and look forward to seeing you again in the future!

February 14, 2015

Service work It is always a real pleasure dealing with the sales and service people at this dealership. My Advisor, Brad Inguagiato was terrifc and on top of the More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dwyer, Bradley Inguagiato
Feb 16, 2015 -

Perillo BMW responded

Thank you for the comments Jay. We are happy to hear that Brad was able to provide you and your vehicle with the service that you both deserve. We truly appreciate your business and look forward to seeing you again in the future!

January 30, 2015

Service for Gran Turismo The bad news is that I had to take my car in for service. The good news is that I took it to Perillo. These guys are courteous, professional and gen More

by GT Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario DeStefano
Feb 03, 2015 -

Perillo BMW responded

Thank you for taking the time to leave such great comments. We are glad that Israel and Mario were able to help get you out that pinch. We, here at Perillo, pride ourselves on being able to provide the absolute best care and service that our customers deserve. We appreciate your business and we look forward to Mario taking care of you and your GT in the future!

January 17, 2015

The worst BMW Dealership in North America If you're looking for the high quality BMW experience, stay far away from Perillo BMW. We've had multiple issues on several occasions with this dealer More

by tomwalters82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Diaz
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