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Perillo BMW

Chicago, IL

4.2
474 Reviews

1035 North Clark Street

Chicago, IL

60610

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Showing 474 reviews

February 25, 2015

Fantastic! When I started my car the past Saturday, the service light regarding low coolant came on. I stopped by Perillo BWM without an appointment around 7:00 More

by Gohyoungyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Montalbano
Feb 26, 2015 -

Perillo BMW responded

Thank you so much for your comments! It is great to hear that Angelo was able to get you fixed up and back on the road quickly, with that great clean car look as well! We truly appreciate your business and look forward to seeing you again in the future!

February 14, 2015

Service work It is always a real pleasure dealing with the sales and service people at this dealership. My Advisor, Brad Inguagiato was terrifc and on top of the More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dwyer, Bradley Inguagiato
Feb 16, 2015 -

Perillo BMW responded

Thank you for the comments Jay. We are happy to hear that Brad was able to provide you and your vehicle with the service that you both deserve. We truly appreciate your business and look forward to seeing you again in the future!

January 30, 2015

Service for Gran Turismo The bad news is that I had to take my car in for service. The good news is that I took it to Perillo. These guys are courteous, professional and gen More

by GT Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario DeStefano
Feb 03, 2015 -

Perillo BMW responded

Thank you for taking the time to leave such great comments. We are glad that Israel and Mario were able to help get you out that pinch. We, here at Perillo, pride ourselves on being able to provide the absolute best care and service that our customers deserve. We appreciate your business and we look forward to Mario taking care of you and your GT in the future!

January 17, 2015

The worst BMW Dealership in North America If you're looking for the high quality BMW experience, stay far away from Perillo BMW. We've had multiple issues on several occasions with this dealer More

by tomwalters82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Diaz
January 13, 2015

Excellent sales advisor Mahmoud has been my go to guy at Perillo for my last two BMWs. He is very detailed oriented, focused on my needs, and goes out of his way to check in More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahmoud Parsa
Jan 14, 2015 -

Perillo BMW responded

We're glad to hear that you've had great experiences with Mahmoud and appreciate your compliments and recommendation of him! Thank you for your continued business and for taking the time to write this review. We love hearing from our wonderful customers and we look forward to the next time you're in!

January 09, 2015

Service re: BMW 2011 528i I always learn new things about my car at this deal dealership! My battery was recently replaced due to low mileage. Thanks much, Perillo BMW!!!! More

by BMWDYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Inguagiato
Jan 12, 2015 -

Perillo BMW responded

We're glad to hear that you learn new things here at Perillo! It's great that we can share our knowledge with you and we appreciate your business. See you next time!

January 06, 2015

Routine service...awesome as usual. The only thing I regret about working with Perillo BMW is that I didn't find them sooner! Their service department is top notch -- Brad always brings More

by fastmarka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Reffsin, Bradley Inguagiato
Jan 07, 2015 -

Perillo BMW responded

Thank you for your kind words about Brad and our dealership, Mark! It's great that you've enjoyed working with Perillo for your automotive needs and we are glad to have you as a customer. Your review is appreciated as well as your continued business and we'll see you next time!

December 30, 2014

Great Service, Great Experience Getting a car serviced should be as quick and painless as possible. That is definitely the case at Perillo. Alex is very knowledgable and explained More

by jeff222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Padalko
Dec 31, 2014 -

Perillo BMW responded

We're glad to hear that you enjoy your experiences here at Perillo and appreciate your continued business! It's great that Alex takes good care of you and provides open communication. We look forward to serving you next time!

December 25, 2014

BMW service visit I needed replacement wiper blades for my X1 and Mario made sure my experience was fast and easy. A phone call followed by a quick trip to Perillo, whe More

by glgreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario DeStefano
Dec 29, 2014 -

Perillo BMW responded

We're glad that Mario made sure your experience met expectations and that you were back on the road in a timely manner! Thank you for trusting Perillo and we hope to see you back!

December 25, 2014

Cold Weather Tire Swap Made easy Alex was friendly and very thorough in his explanation of what to expect. Also advised me of a recall I was not aware of when I set the appt. Very h More

by lkm6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Padalko
Dec 29, 2014 -

Perillo BMW responded

It's great to hear that Alex provided good customer service and made sure you were aware of recalls. Thank you for sharing this review of your experience and we hope you'll let us know of anything else you need in the future!

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