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Perillo BMW

Chicago, IL

4.1
477 Reviews

1035 North Clark Street

Chicago, IL

60610

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Showing 477 reviews

March 05, 2015

"Great Care and Expedient Service-Way to Go!" Last year, I left living in the northern suburbs for over 35 years and came back to live in the city. During that time, I was spoiled by the way va More

by Lawrence Zager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Spiers, Saleem Berg
Mar 06, 2015 -

Perillo BMW responded

Thank you for sharing you excellent comments Larry. It is great to know that we are able to bring the suburb style of service to the city. We are happy to hear that you are completely satisfied with your car buying experience at our dealership. We strive to make sure that all of our customers receive the absolute best service and car that they deserve. We hope that you enjoy your new vehicle! Welcome back to the city, and welcome to the Perillo family!

March 03, 2015

BMW X5 N63 Engine Customer Care Package I took my 2011 BMW X5 50i in to check to see if it was eligible for the new customer care package issued by BMW. After a few days, we found out that More

by bx550i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danette Surges
Mar 04, 2015 -

Perillo BMW responded

Ben, thank you for your great comments! It is awesome that we were able take full advantage of the customer care package as well as receiving such great customer service from Danette. We happy to hear that your X5 50i is running better than ever. We appreciate your business and look forward to seeing you again soon!

March 01, 2015

It was a busy day and Perillo service helped me get through Danette is always a delight. My engine light came on over the weekend . When I brought the car for service, I was out in a few minutes which I appre More

by JF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danette Surges
Mar 02, 2015 -

Perillo BMW responded

Wow! Thank you so much for taking the time to share your comments. It is great to hear about all of the great service that you have been getting since 1986; and to have Danette as one the best in nearly three decades is fantastic! We truly appreciate your continued business and we always look forward to your next visit!

February 25, 2015

Fantastic! When I started my car the past Saturday, the service light regarding low coolant came on. I stopped by Perillo BWM without an appointment around 7:00 More

by Gohyoungyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Montalbano
Feb 26, 2015 -

Perillo BMW responded

Thank you so much for your comments! It is great to hear that Angelo was able to get you fixed up and back on the road quickly, with that great clean car look as well! We truly appreciate your business and look forward to seeing you again in the future!

February 14, 2015

Service work It is always a real pleasure dealing with the sales and service people at this dealership. My Advisor, Brad Inguagiato was terrifc and on top of the More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dwyer, Bradley Inguagiato
Feb 16, 2015 -

Perillo BMW responded

Thank you for the comments Jay. We are happy to hear that Brad was able to provide you and your vehicle with the service that you both deserve. We truly appreciate your business and look forward to seeing you again in the future!

January 30, 2015

Service for Gran Turismo The bad news is that I had to take my car in for service. The good news is that I took it to Perillo. These guys are courteous, professional and gen More

by GT Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario DeStefano
Feb 03, 2015 -

Perillo BMW responded

Thank you for taking the time to leave such great comments. We are glad that Israel and Mario were able to help get you out that pinch. We, here at Perillo, pride ourselves on being able to provide the absolute best care and service that our customers deserve. We appreciate your business and we look forward to Mario taking care of you and your GT in the future!

January 17, 2015

The worst BMW Dealership in North America If you're looking for the high quality BMW experience, stay far away from Perillo BMW. We've had multiple issues on several occasions with this dealer More

by tomwalters82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Diaz
January 13, 2015

Excellent sales advisor Mahmoud has been my go to guy at Perillo for my last two BMWs. He is very detailed oriented, focused on my needs, and goes out of his way to check in More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahmoud Parsa
Jan 14, 2015 -

Perillo BMW responded

We're glad to hear that you've had great experiences with Mahmoud and appreciate your compliments and recommendation of him! Thank you for your continued business and for taking the time to write this review. We love hearing from our wonderful customers and we look forward to the next time you're in!

January 09, 2015

Service re: BMW 2011 528i I always learn new things about my car at this deal dealership! My battery was recently replaced due to low mileage. Thanks much, Perillo BMW!!!! More

by BMWDYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Inguagiato
Jan 12, 2015 -

Perillo BMW responded

We're glad to hear that you learn new things here at Perillo! It's great that we can share our knowledge with you and we appreciate your business. See you next time!

January 06, 2015

Routine service...awesome as usual. The only thing I regret about working with Perillo BMW is that I didn't find them sooner! Their service department is top notch -- Brad always brings More

by fastmarka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Reffsin, Bradley Inguagiato
Jan 07, 2015 -

Perillo BMW responded

Thank you for your kind words about Brad and our dealership, Mark! It's great that you've enjoyed working with Perillo for your automotive needs and we are glad to have you as a customer. Your review is appreciated as well as your continued business and we'll see you next time!

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