Perillo BMW
Chicago, IL
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Connie was wonderful to work with! We worked with Connie and she had everything ready to go no hassle to waiting. All the staff we dealt with were great but Connie was the one who made We worked with Connie and she had everything ready to go no hassle to waiting. All the staff we dealt with were great but Connie was the one who made sure to keep our transaction moving forward and made our car buying experience great. I would recommend working with her! More
Ken Reffsin Is Second to None!!! Ken was an EXCELLENT salesman who was extremely easy to get along with! I would highly recommend him to anyone looking to purchase a BMW. I was in a t Ken was an EXCELLENT salesman who was extremely easy to get along with! I would highly recommend him to anyone looking to purchase a BMW. I was in a time crunch due to relocation purpose and he made my CPO purchase as smooth as can be expected! Should win salesman of the year!! More
Incompetent Employees and poor quality service If I could give 0 star to this service center i would. We gave our 2 month new car over 2 weeks ago to fix the broken window. It not only took them 2 If I could give 0 star to this service center i would. We gave our 2 month new car over 2 weeks ago to fix the broken window. It not only took them 2 and half weeks to get it fixed,they also managed to scratch our car twice(!!!).First of all, the day before we were supposed to get the car,they called us and let us know that when they were installing the window they scratched the door so now they have to paint it. Today we picked it up and saw 2 other scratches in the back of the car. REALLY?That's how BMW provides its service?Maybe these people shouldn't be working at BMW service center. We are extremely disappointed with the service level,very poor quality of work and such incompetent employees. SHAME ON YOU! More
Ken Reffsin All Star Sales Ken Reffsin and the staff at Perillo BMW couldn't have made my CPO purchase any better. Not only did I get a great price on a CPO Ken and his team we Ken Reffsin and the staff at Perillo BMW couldn't have made my CPO purchase any better. Not only did I get a great price on a CPO Ken and his team were all very friendly, helpful, and on the ball answering my questions and making the process fast and painless. Purchasing a vehicle from Ken was by far my best car buying experience! More
Shawn from Perillo on Clark I would like to commend Shawn (Perillo on Clark) He was very helpful and pleasant. He is an asset to your company. Good job. Thanks I would like to commend Shawn (Perillo on Clark) He was very helpful and pleasant. He is an asset to your company. Good job. Thanks More
Pleasure to work with! I recently was in the market for a new car and was looking at BMW and Audi. While I eventually did choose the Audi, salesperson Peters Mers provided m I recently was in the market for a new car and was looking at BMW and Audi. While I eventually did choose the Audi, salesperson Peters Mers provided me with an outstanding level of customer service and non-pushy sales support. You could tell that he was passionate about what he does and extremely knowledgeable with regard to the cars he sells. If I find myself looking for something down the road or have a friend who is in the market, I wouldn't hesitate to send them to Peter at Perillo BMW. More
Great dealership Bought our BMW 3 Series a little over a year ago. First off, it's a great car. Have had several BMWs, and Perillo is the best dealer we've worked with Bought our BMW 3 Series a little over a year ago. First off, it's a great car. Have had several BMWs, and Perillo is the best dealer we've worked with. We had just moved back to Chicago, stopped in knowing exactly what car we wanted. Started briefly with another salesperson who suddenly had to deliver another car, so we were turned over to Sebastian. We were glad. Sebastian is very professional and caring, and knows the line, and how things operate. Nothing is too much for him to do for you. He considered what our needs were, and advised us on things that we should have as first time city dwellers, while steering us away from things that would only cost us more and would be unnecessary options. The two times I've needed advice, I've texted or called Sebastian and he seemed delighted to help, always making it a must that I should get in touch. Highly recommend. More
"Great Care and Expedient Service-Way to Go!" Last year, I left living in the northern suburbs for over 35 years and came back to live in the city. During that time, I was spoiled by the way va Last year, I left living in the northern suburbs for over 35 years and came back to live in the city. During that time, I was spoiled by the way various dealerships would pamper their clients. I have to say, the people at Perillo are doing the same thing. In my limited experience of purchasing a new car this January, everyone from the sales staff, managers, service department and porters have adopted me to make sure that I receive prompt care and good service. Hopefully, living in the city with Perillo two miles away will make my transition a pleasant one for years to come! Thank you! Larry More
BMW X5 N63 Engine Customer Care Package I took my 2011 BMW X5 50i in to check to see if it was eligible for the new customer care package issued by BMW. After a few days, we found out that I took my 2011 BMW X5 50i in to check to see if it was eligible for the new customer care package issued by BMW. After a few days, we found out that it was eligible and needed to have quite a bit of work done on it. It took a while to get the parts in and over a week to do all the work. Danette was great through the whole process. She kept me informed along the way and also made sure I had a nice loaner car when I needed it. My car is running better than ever! Thanks to BMW for issuing this customer care package and Thanks Danette for the great service!!! Ben More
It was a busy day and Perillo service helped me get through Danette is always a delight. My engine light came on over the weekend . When I brought the car for service, I was out in a few minutes which I appre Danette is always a delight. My engine light came on over the weekend . When I brought the car for service, I was out in a few minutes which I appreciated that day. When I picked up, she came into the cashier office to answer a question in addition to giving the cashier the answer over the phone. Thank you, Danette. I have been having my cars serviced at Perillo since 1986. Danette is one of the best! More