Perillo BMW
Chicago, IL
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Great Experience! On my arrival, I was warmly greeted and then Brad took over and did a great job explaining the warranty work and followed up, calling me to let me kno On my arrival, I was warmly greeted and then Brad took over and did a great job explaining the warranty work and followed up, calling me to let me know that he checked my 2013 BMW 535I out and all work needed was done except a part that he ordered and vehicle would be ready the next day. Thanks Again Brad, Roy Shavers More
NEVER HAVE I EVER had such a great smooth transaction. I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times. More
Wonderful Car Leasing experience- Jason Goetz I cannot compliment enough Jason Goetz, the Client Advisor at BMW, that assisted me in finding a new car. Of course it is always exciting to get a new I cannot compliment enough Jason Goetz, the Client Advisor at BMW, that assisted me in finding a new car. Of course it is always exciting to get a new car but it can be a very long drawn out tedious process. Jason prepared prior to my arrival, knowing that I had time restraints and family responsibilities. He was able to really focus on what was important and make the whole experience very smooth. He and all the staff - the finance department, the service staff, and all those involved behind the scenes in purchasing a new car- really pulled together so that I could wrap things up most efficiently. Jason also really worked to secure a good deal for me. He and Alex Lebdeh were incredible and I would recommend them and Perillo without hesitation. More
Connie was wonderful to work with! We worked with Connie and she had everything ready to go no hassle to waiting. All the staff we dealt with were great but Connie was the one who made We worked with Connie and she had everything ready to go no hassle to waiting. All the staff we dealt with were great but Connie was the one who made sure to keep our transaction moving forward and made our car buying experience great. I would recommend working with her! More
Ken Reffsin Is Second to None!!! Ken was an EXCELLENT salesman who was extremely easy to get along with! I would highly recommend him to anyone looking to purchase a BMW. I was in a t Ken was an EXCELLENT salesman who was extremely easy to get along with! I would highly recommend him to anyone looking to purchase a BMW. I was in a time crunch due to relocation purpose and he made my CPO purchase as smooth as can be expected! Should win salesman of the year!! More
Incompetent Employees and poor quality service If I could give 0 star to this service center i would. We gave our 2 month new car over 2 weeks ago to fix the broken window. It not only took them 2 If I could give 0 star to this service center i would. We gave our 2 month new car over 2 weeks ago to fix the broken window. It not only took them 2 and half weeks to get it fixed,they also managed to scratch our car twice(!!!).First of all, the day before we were supposed to get the car,they called us and let us know that when they were installing the window they scratched the door so now they have to paint it. Today we picked it up and saw 2 other scratches in the back of the car. REALLY?That's how BMW provides its service?Maybe these people shouldn't be working at BMW service center. We are extremely disappointed with the service level,very poor quality of work and such incompetent employees. SHAME ON YOU! More
Ken Reffsin All Star Sales Ken Reffsin and the staff at Perillo BMW couldn't have made my CPO purchase any better. Not only did I get a great price on a CPO Ken and his team we Ken Reffsin and the staff at Perillo BMW couldn't have made my CPO purchase any better. Not only did I get a great price on a CPO Ken and his team were all very friendly, helpful, and on the ball answering my questions and making the process fast and painless. Purchasing a vehicle from Ken was by far my best car buying experience! More
Shawn from Perillo on Clark I would like to commend Shawn (Perillo on Clark) He was very helpful and pleasant. He is an asset to your company. Good job. Thanks I would like to commend Shawn (Perillo on Clark) He was very helpful and pleasant. He is an asset to your company. Good job. Thanks More
Pleasure to work with! I recently was in the market for a new car and was looking at BMW and Audi. While I eventually did choose the Audi, salesperson Peters Mers provided m I recently was in the market for a new car and was looking at BMW and Audi. While I eventually did choose the Audi, salesperson Peters Mers provided me with an outstanding level of customer service and non-pushy sales support. You could tell that he was passionate about what he does and extremely knowledgeable with regard to the cars he sells. If I find myself looking for something down the road or have a friend who is in the market, I wouldn't hesitate to send them to Peter at Perillo BMW. More
Great dealership Bought our BMW 3 Series a little over a year ago. First off, it's a great car. Have had several BMWs, and Perillo is the best dealer we've worked with Bought our BMW 3 Series a little over a year ago. First off, it's a great car. Have had several BMWs, and Perillo is the best dealer we've worked with. We had just moved back to Chicago, stopped in knowing exactly what car we wanted. Started briefly with another salesperson who suddenly had to deliver another car, so we were turned over to Sebastian. We were glad. Sebastian is very professional and caring, and knows the line, and how things operate. Nothing is too much for him to do for you. He considered what our needs were, and advised us on things that we should have as first time city dwellers, while steering us away from things that would only cost us more and would be unnecessary options. The two times I've needed advice, I've texted or called Sebastian and he seemed delighted to help, always making it a must that I should get in touch. Highly recommend. More