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Perillo BMW

Chicago, IL

4.1
477 Reviews

1035 North Clark Street

Chicago, IL

60610

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Showing 477 reviews

June 02, 2016

Great Experience! On my arrival, I was warmly greeted and then Brad took over and did a great job explaining the warranty work and followed up, calling me to let me kno More

by Fish1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Inguagiato
Jun 03, 2016 -

Perillo BMW responded

You are quite welcome! We are thrilled Brad did such a great job providing your with the stellar service you and your 535i deserve during your recent visit to our service center. Brad and the rest of our team take great pride in going above and beyond to make sure our customer receive the stellar BMW service they expect from our team. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Have a wonderful day!

April 25, 2016

NEVER HAVE I EVER had such a great smooth transaction. I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided More

by LKLONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Mahmoud Parsa, Frank Billman
Apr 25, 2016 -

Perillo BMW responded

Lisa, thank you so much for taking the time to share your awesome feedback! Our team has always been able to provide our customers with the individual, laser focus they deserve to truly help them find the perfect vehicle that fits their needs immediately. We know that customers' situations change along with their needs and wants, and that is why our team is always ready lend a helping hand in the buying process. We truly appreciate your continued business, and please let us know if there is anything more we can do for you. Enjoy your new 400 Series, and have a great day!

April 11, 2016

Wonderful Car Leasing experience- Jason Goetz I cannot compliment enough Jason Goetz, the Client Advisor at BMW, that assisted me in finding a new car. Of course it is always exciting to get a new More

by Joey2354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Goetz
Apr 12, 2016 -

Perillo BMW responded

Joey, thank you so much for taking the time to share your awesome feedback! We are so glad to hear Jason and Alex both were able to go above and beyond to make sure your buying experience was the smooth and fun one you deserved. We understand some of our customers do not have extra time to spend on some of the more tedious aspects of purchasing a care. That is why our dedicated team does their best to make sure our customers get in their new vehicles as quickly as possible. We truly appreciate your business and recommendation, Joey. Enjoy your new BMW, and have an awesome day!

March 14, 2016

Connie was wonderful to work with! We worked with Connie and she had everything ready to go no hassle to waiting. All the staff we dealt with were great but Connie was the one who made More

by Tinawoulds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Bruno
Mar 15, 2016 -

Perillo BMW responded

Thank you so much for your awesome feedback, Tina! It is great to hear Connie was able to go the extra mile for you to make sure your buying experience at our dealership was the one you deserved. Connie and the rest of our team strives to always make the buying process fun, smooth and worry-free. We appreciate your business, and please let us know if there is anything else we can do for you. Enjoy your BMW, have a wonderful day!

February 28, 2016

Ken Reffsin Is Second to None!!! Ken was an EXCELLENT salesman who was extremely easy to get along with! I would highly recommend him to anyone looking to purchase a BMW. I was in a t More

by JW519
Recommend Dealer
Yes
Employees Worked With
Ken Reffsin
Feb 29, 2016 -

Perillo BMW responded

Thank you so much for sharing your awesome comments! We are so glad Ken was able to make your buying experience so smooth and easy during your relocation. We understand that some people do not have the desired amount of time to purchase a vehicle, and that is why our staff is dedicated to going above and beyond to help make their buying experience as smooth, fun and worry-free as possible. We truly appreciate your business, and please let us know if you need anything else. Enjoy your new BMW, and have a great day!

October 08, 2015

Incompetent Employees and poor quality service If I could give 0 star to this service center i would. We gave our 2 month new car over 2 weeks ago to fix the broken window. It not only took them 2 More

by Damira
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron
Oct 29, 2015 -

Perillo BMW responded

Damira, thank you for taking the time to share your feedback. It is unfortunate to hear your recent experience at our service center has not left you completely satisfied. You absolutely right, BMW set the standards higher for their vehicles as well as their customers, and we strive to make sure we always make sure our customers are always given the service they deserve. We have already passed along this issue to the proper management so that we can improve our processes, and would like to speak with you further. Please contact Cesar Marin at 312-981-5206 at your earliest convenience. We truly do appreciate your business, and look forward to speaking with you soon.

October 05, 2015

Ken Reffsin All Star Sales Ken Reffsin and the staff at Perillo BMW couldn't have made my CPO purchase any better. Not only did I get a great price on a CPO Ken and his team we More

by john57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Reffsin
Oct 20, 2015 -

Perillo BMW responded

Thank you so much for sharing your excellent feedback, John! It is great Ken was able to make sure your CPO buying experience was nothing short of awesome. Ken and the rest of our sales team strive to always bring our customers the absolute best service they deserve. We truly appreciate your business. Please let us know if there is anything else you need. Enjoy your new car!

September 25, 2015

Shawn from Perillo on Clark I would like to commend Shawn (Perillo on Clark) He was very helpful and pleasant. He is an asset to your company. Good job. Thanks More

by bigmoe123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
not sure last name. first name Shawn or Sean from service.
Oct 02, 2015 -

Perillo BMW responded

Thank you for your great feedback, Moe! We are glad to hear your recent service visit with Sean left you completely satisfied. Sean and the rest of our service team take great pride in being able to make sure our customers always receive the helpful, pleasant and honest service they deserve. We truly appreciate your business, and are looking forward to working with you again in the future!

September 20, 2015

Pleasure to work with! I recently was in the market for a new car and was looking at BMW and Audi. While I eventually did choose the Audi, salesperson Peters Mers provided m More

by Stevekern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mers
Sep 23, 2015 -

Perillo BMW responded

Thank you so much for taking the time to share your feedback, Steve! We are glad to hear that Peter did such an excellent job at providing you with the great customer service you deserve. Peter and the rest of our team take great pride in being able to truly guide our customers to the perfect car for them. Even though we did not get your business this time, we truly appreciate your kind words and recommendations. Please do not hesitate to let us know if there is anything more we can do for you!

July 18, 2015

Great dealership Bought our BMW 3 Series a little over a year ago. First off, it's a great car. Have had several BMWs, and Perillo is the best dealer we've worked with More

by rckccar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Zielinski, Hugh Kufel
Jul 20, 2015 -

Perillo BMW responded

That is wonderful to hear! First off, welcome back to Chicago! Secondly, it is wonderful to hear that Sebastian was able to provide you with the caring and professional service, coupled with his highly extensive knowledge of our great BMW's, during your recent visit to our dealership.Sebastian and the rest of our staff strive to make sure our customers' wants and needs are truly so that we can help guide them to the absolute perfect vehicle for them. Thank you so much for your continued business. Please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new BMW!

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