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Perillo BMW

Chicago, IL

4.2
474 Reviews

1035 North Clark Street

Chicago, IL

60610

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Showing 474 reviews

March 14, 2016

Connie was wonderful to work with! We worked with Connie and she had everything ready to go no hassle to waiting. All the staff we dealt with were great but Connie was the one who made More

by Tinawoulds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Bruno
Mar 15, 2016 -

Perillo BMW responded

Thank you so much for your awesome feedback, Tina! It is great to hear Connie was able to go the extra mile for you to make sure your buying experience at our dealership was the one you deserved. Connie and the rest of our team strives to always make the buying process fun, smooth and worry-free. We appreciate your business, and please let us know if there is anything else we can do for you. Enjoy your BMW, have a wonderful day!

February 28, 2016

Ken Reffsin Is Second to None!!! Ken was an EXCELLENT salesman who was extremely easy to get along with! I would highly recommend him to anyone looking to purchase a BMW. I was in a t More

by JW519
Recommend Dealer
Yes
Employees Worked With
Ken Reffsin
Feb 29, 2016 -

Perillo BMW responded

Thank you so much for sharing your awesome comments! We are so glad Ken was able to make your buying experience so smooth and easy during your relocation. We understand that some people do not have the desired amount of time to purchase a vehicle, and that is why our staff is dedicated to going above and beyond to help make their buying experience as smooth, fun and worry-free as possible. We truly appreciate your business, and please let us know if you need anything else. Enjoy your new BMW, and have a great day!

October 08, 2015

Incompetent Employees and poor quality service If I could give 0 star to this service center i would. We gave our 2 month new car over 2 weeks ago to fix the broken window. It not only took them 2 More

by Damira
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron
Oct 29, 2015 -

Perillo BMW responded

Damira, thank you for taking the time to share your feedback. It is unfortunate to hear your recent experience at our service center has not left you completely satisfied. You absolutely right, BMW set the standards higher for their vehicles as well as their customers, and we strive to make sure we always make sure our customers are always given the service they deserve. We have already passed along this issue to the proper management so that we can improve our processes, and would like to speak with you further. Please contact Cesar Marin at 312-981-5206 at your earliest convenience. We truly do appreciate your business, and look forward to speaking with you soon.

October 05, 2015

Ken Reffsin All Star Sales Ken Reffsin and the staff at Perillo BMW couldn't have made my CPO purchase any better. Not only did I get a great price on a CPO Ken and his team we More

by john57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Reffsin
Oct 20, 2015 -

Perillo BMW responded

Thank you so much for sharing your excellent feedback, John! It is great Ken was able to make sure your CPO buying experience was nothing short of awesome. Ken and the rest of our sales team strive to always bring our customers the absolute best service they deserve. We truly appreciate your business. Please let us know if there is anything else you need. Enjoy your new car!

September 25, 2015

Shawn from Perillo on Clark I would like to commend Shawn (Perillo on Clark) He was very helpful and pleasant. He is an asset to your company. Good job. Thanks More

by bigmoe123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
not sure last name. first name Shawn or Sean from service.
Oct 02, 2015 -

Perillo BMW responded

Thank you for your great feedback, Moe! We are glad to hear your recent service visit with Sean left you completely satisfied. Sean and the rest of our service team take great pride in being able to make sure our customers always receive the helpful, pleasant and honest service they deserve. We truly appreciate your business, and are looking forward to working with you again in the future!

September 20, 2015

Pleasure to work with! I recently was in the market for a new car and was looking at BMW and Audi. While I eventually did choose the Audi, salesperson Peters Mers provided m More

by Stevekern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mers
Sep 23, 2015 -

Perillo BMW responded

Thank you so much for taking the time to share your feedback, Steve! We are glad to hear that Peter did such an excellent job at providing you with the great customer service you deserve. Peter and the rest of our team take great pride in being able to truly guide our customers to the perfect car for them. Even though we did not get your business this time, we truly appreciate your kind words and recommendations. Please do not hesitate to let us know if there is anything more we can do for you!

July 18, 2015

Great dealership Bought our BMW 3 Series a little over a year ago. First off, it's a great car. Have had several BMWs, and Perillo is the best dealer we've worked with More

by rckccar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Zielinski, Hugh Kufel
Jul 20, 2015 -

Perillo BMW responded

That is wonderful to hear! First off, welcome back to Chicago! Secondly, it is wonderful to hear that Sebastian was able to provide you with the caring and professional service, coupled with his highly extensive knowledge of our great BMW's, during your recent visit to our dealership.Sebastian and the rest of our staff strive to make sure our customers' wants and needs are truly so that we can help guide them to the absolute perfect vehicle for them. Thank you so much for your continued business. Please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new BMW!

March 05, 2015

"Great Care and Expedient Service-Way to Go!" Last year, I left living in the northern suburbs for over 35 years and came back to live in the city. During that time, I was spoiled by the way va More

by Lawrence Zager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Spiers, Saleem Berg
Mar 06, 2015 -

Perillo BMW responded

Thank you for sharing you excellent comments Larry. It is great to know that we are able to bring the suburb style of service to the city. We are happy to hear that you are completely satisfied with your car buying experience at our dealership. We strive to make sure that all of our customers receive the absolute best service and car that they deserve. We hope that you enjoy your new vehicle! Welcome back to the city, and welcome to the Perillo family!

March 03, 2015

BMW X5 N63 Engine Customer Care Package I took my 2011 BMW X5 50i in to check to see if it was eligible for the new customer care package issued by BMW. After a few days, we found out that More

by bx550i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danette Surges
Mar 04, 2015 -

Perillo BMW responded

Ben, thank you for your great comments! It is awesome that we were able take full advantage of the customer care package as well as receiving such great customer service from Danette. We happy to hear that your X5 50i is running better than ever. We appreciate your business and look forward to seeing you again soon!

March 01, 2015

It was a busy day and Perillo service helped me get through Danette is always a delight. My engine light came on over the weekend . When I brought the car for service, I was out in a few minutes which I appre More

by JF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danette Surges
Mar 02, 2015 -

Perillo BMW responded

Wow! Thank you so much for taking the time to share your comments. It is great to hear about all of the great service that you have been getting since 1986; and to have Danette as one the best in nearly three decades is fantastic! We truly appreciate your continued business and we always look forward to your next visit!

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