Back

Perillo BMW

Chicago, IL

4.0
480 Reviews

1035 North Clark Street

Chicago, IL

60610

Directions

By Type

Showing 480 reviews

September 22, 2018

Drivetrain Malfunction after 15k Dealer Service I purchased CPO 535i GT from Perillo less than a year ago. Took it in for 15k recommended service. Today it's not working! Car had to be towed home be More

by Southside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Mers, Mark Schneider
September 13, 2018

Customer satisfaction at its worst I wanted to buy a CPO and approached this dealership to go see a few models . The customer consultant was not a bit helpful. He was rude and was hesit More

by Rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Mers
June 28, 2018

Awful experience at Perillo- avoid at all costs Turned in my lease and was presented two options: sign a new, much more expensive lease for a worse car, or be charged over $2,000 for “refurbishing” More

by Aparr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Dwyer
June 22, 2018

Lie, not returning calls, Let me start by saying bunch of lairs!! WHEN I GOT THERE THERE IS NO SIGN ON THE OUTSIDE OF THE BUILDING THAT SHOULD HAVE BEEN A FLAG... I own a mb More

by Yehia79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat, juan
June 15, 2018

Great price and service I bought my CPO M6 from Perillo BMW as well as a number of other cars in the past. I’ve had nothing but excellent service from everyone that works the More

by Alex I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Mariano, Bradley Inguagiato
April 26, 2018

Another lying car dealer. Don’t buy a used car here. They sold me a loaner car with 7000 miles on it and a plug in the tire, did not disclose it leaving me now to buy new tires More

by 178500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vanessa Carr
March 05, 2018

Taken advantage of We moved to Chicago in the summer of 2016 and shortly after, leased our X5 from Perillo. We lived in the city for the first year and didn't have any More

by Chicagodriver
Recommend Dealer
No
Employees Worked With
Mark Schneider, Mahmoud Parsa
February 03, 2018

Disappointed We purchased a 2010 X5 on Jan 6 and just received delivery this week (25 days later). We realize this was mostly due to Mfg recalls, but having paid More

by BMW_Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Schneider, Mark Schneider
November 15, 2017

Worst BMW Service Center Ever This is my 4th BMW in 15 years. I have lived in several states and dealt with a handful or two of dealerships. I have never seen such poor hours of More

by s13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danette Surges
November 15, 2017

Jason Goetz is great Jason Goetz was a great salesman. Laid back and not too pushy. Answered questions, facilitated things nicely, accessible by email and phone. Woul More

by s13
Recommend Dealer
No
Employees Worked With
Jason Goetz
Dec 28, 2017 -

Perillo BMW responded

We are thrilled to hear that Jason was able to provide you with an excellent experience. We appreciate your willingness to provide us with your feedback, and we hope to be able to continue providing you with excellent experiences in the future.

...
31
...