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Perillo BMW

Chicago, IL

4.0
480 Reviews

1035 North Clark Street

Chicago, IL

60610

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Showing 480 reviews

May 12, 2020

Shady business practice! Caution: if your BMW is out of warranty, do NOT take it here for service! My “check engine” light was not on when I took in my X5 for service. As soon as I get my car back, wouldn’ More

by JA
Recommend Dealer
No
Employees Worked With
Danette Surges
March 28, 2020

Great customer service! I didn't have an appointment but was able to get my car serviced right away. Tech Jimmy Cuijada was fantastic! My car was serviced that same day and s More

by Andrewhurman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Cuijada
December 08, 2019

Great Customer Service Start to finish, Perillo/Vanessa Carr and Sebastian Zielinski were fabulous to work with! If you're in the market for a BMW, I highly recommend workin More

by BMW Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Carr
December 05, 2019

This is my 2nd lease and I cannot say a bad word about this place. Service and Sales treat me like family. There is a reason why they sell more cars than any other dealer in Illinois. Thank you. Joannah A More

by Joannah A
Recommend Dealer
Yes
Employees Worked With
Mark Schneider, Sebastian Zielinski, Bradley Inguagiato
May 22, 2019

Lied to by Perillo BMW I bought and financed a 2016 # series from Perillo the week of Jan 7, 2019. One of the very specific points brought up by the Salesman (Marco) was tha More

by Dennis Dooley
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Doko
May 02, 2019

Worst Dealership I just bought a 2017 BMW 740i XDrive from Joe Perillo BMW dealership in Chicago; during the car review process I somehow missed the curb rashes on the More

by h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garrett, Mark Schneider
April 09, 2019

Sales Fraud Mark Schneider, general sales manager, lied to me face to face. His salesperson Mahmoud Parsa fraudulently sold an extended warranty. I asked for a re More

by Gary Summers
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Schneider, Mahmoud Parsa
February 20, 2019

Don't trust BMW Roadside Assistance or Perillo. I would caution anyone who requires Roadside Assistance to be certain to remove anything of any value from your car. Mine was towed during the polar More

by JudV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Albin Guzman
January 29, 2019

No problems Own a 2015 X5, and previously an X3 both serviced here. Under warranty everything is included; after it gets pricey quickly, as is the case with ever More

by gwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Padalko
November 07, 2018

Poor communication They didn’t contact me to let me know the car was ready, or answer one text or three calls enquiring about the status. Finally got the car the followi More

by Rb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melisa Almodovar
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