
Perillo BMW
Chicago, IL
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Great Experience!Shawn the Sales Manager was upfront and Great Experience! Shawn the Sales Manager was upfront and honest and my Sales Guru Eddy did an amazing job and had great communication! 5 Stars to E Great Experience! Shawn the Sales Manager was upfront and honest and my Sales Guru Eddy did an amazing job and had great communication! 5 Stars to Everyone I came in contact with. Thanks Perillo Team! More
Absolute worst car buying experience ever. The salesman was truthful, shady, poor service, and terrible customer service even on a CPO! I found out after the purchase the 750 had been in an accident, and was truthful, shady, poor service, and terrible customer service even on a CPO! I found out after the purchase the 750 had been in an accident, and they did not disclose this to me. More
Our experience from start to finish was fantastic. Eddy Duarte was a fantastic sales man. We appreciate him keeping his mask on the whole time, his professionalism and kindness. Thank you Eddy! Duarte was a fantastic sales man. We appreciate him keeping his mask on the whole time, his professionalism and kindness. Thank you Eddy! More
Very professional quick no waste of time fair price honest and no pushy at all I was able to check the car ask all the questions very good experience honest and no pushy at all I was able to check the car ask all the questions very good experience More
Took my X3 to them to swap out my summer tires for winter tires and they destroyed 2 of my tires. Service departments have given me the run around for 2 weeks and now offered to pay for 20% of the replacemen tires and they destroyed 2 of my tires. Service departments have given me the run around for 2 weeks and now offered to pay for 20% of the replacement cost. This place is a joke, stay away. More
They delivered the car to my home for me which was great due to my work schedule. Very Freindly and showed me all the car features before they left due to my work schedule. Very Freindly and showed me all the car features before they left More
I was searching for a used BMW X3 M40i. The price was I was searching for a used BMW X3 M40i. The price was fair and the value of our trade in was in line with other sources. Eddy Duarte was easy to w I was searching for a used BMW X3 M40i. The price was fair and the value of our trade in was in line with other sources. Eddy Duarte was easy to work with and not overbearing even though it was the last day of the month. We ended up buying the car the next day. Financing through BMW with Sebastian was easy and with a great rate. Brian, in customer care was patient with us on going through the car’s system and made a separate trip to drop off the floor mats as service dept was closed on Saturday. Felt like a valued customer !!! More
Excellent dealership in all respects. I was assisted by Mr. James DeMeter, senior sales agent. Courteous and very knowledgeable. I trust his advice on all matters concerning BMWs. Mr. James DeMeter, senior sales agent. Courteous and very knowledgeable. I trust his advice on all matters concerning BMWs. More
Needs to use docusign. The company also needs to speed up cashing cashier's checks. The buying process is too cumbersome for out of state customer's. cashing cashier's checks. The buying process is too cumbersome for out of state customer's. More
Alan is the man!! What a great experience. Pleasure to work with the entire team! I am very happy and continue to work with this team work with the entire team! I am very happy and continue to work with this team More