Perillo BMW

I have been a loyal PERILLO BMW customer for 25 years because they and Vanessa Carr, have treated me like a family member more than they have treated me like a client/customer! They always remember who I because they and Vanessa Carr, have treated me like a family member more than they have treated me like a client/customer! They always remember who I am and everything about me and my family. I have made some lifelong friendships through this dealership and I don’t ever plan on going anywhere else or letting anyone in my family or circle of friends go anywhere else. Mr. Joe Perillo Sr. has done an amazing job building an exceptional business and I have always only worked with Vanessa Carr. She is truly caring and really knows her clients well. She only cares about fulfilling their wishes and not just selling them a car. She takes the time necessary to make me comfortable with any decision that I want to explore further or proceed with. A++++ for Vanessa! This is my 5th car with Vanessa! Sebastian Zielinski is hands down, by and large the best finance manager I have worked with, in any car purchase or lease experience. Other family members of mine have said the same thing about Sebastian as well! He knows what he is doing and he knows how to treat people well. That’s what matters in business! More

Jason was great and very accommodating with my purchase of the car of the car More

Easy to work with and knowledgeable staff. Painless buying experience even in these crazy times - placed my custom order and had good communication all through process. buying experience even in these crazy times - placed my custom order and had good communication all through process. More

Second time taking my bmw for oil change and second time overall experience is inconsistent. Danette was very friendly and made me feel welcome but the follow through lacked detail. Made an appointm overall experience is inconsistent. Danette was very friendly and made me feel welcome but the follow through lacked detail. Made an appointment for my oil change, car was serviced and then received emails that I missed my appointment. This happened last time, too. The pick up experience just needs work. Feel like once they collect your money they cut you loose. My car was returned to me and not washed like my normal BMW dealer. After getting home, i realized the service warning light had not been reset. I had to go back the next morning, wait and have them complete the job. No apology no acknowledgement that the detail was missed and the customer inconvenienced. I also feel strictly using the text and email feature is not personalized or at the level of a BMW dealer for service. The location is close to my office but I will not return for service and stick to Laurel BMW in the future More

Jim Demeter and his colleagues were very professional and informative. My car buying experience was made easier and more enjoyable because of their care and assistance. informative. My car buying experience was made easier and more enjoyable because of their care and assistance. More

Excellent service, easily reachable with any questions. Mahmoud made the car buying process very easy for us. Mahmoud made the car buying process very easy for us. More

Alan is the best! I have been working with him for almost 20 years and love everyone at Perillo.. They take amazing care of their customers from beginning to end of the process and do whatever it takes to sa 20 years and love everyone at Perillo.. They take amazing care of their customers from beginning to end of the process and do whatever it takes to satisfy you.. Alan is on top of it... pro active as he always touches base, wonderful to work with, .... finds me what Im looking for at the right price! Wouldn't go anywhere else but Perillo More

Easy to deal with, from initial visit to driving out in one afternoon. one afternoon. More

Good product and great service from Vanessa Carr. X3 is perfect for Chicago driving. perfect for Chicago driving. More

I always get the best deal at Perillo. I have recommended the dealership to a friend you has purchased a car there. Since 2000 I have bought 7 vehicles from Perillo. the dealership to a friend you has purchased a car there. Since 2000 I have bought 7 vehicles from Perillo. More