Performance Toyota
Fairfield, OH
Filter Reviews by Keyword
By Type
Showing 412 reviews
2017 Sienna Great Experience buying my new 2017 Sienna. Evan was knowledgeable, helpful and didn't pressure us. I am happy with my purchase and would again do Great Experience buying my new 2017 Sienna. Evan was knowledgeable, helpful and didn't pressure us. I am happy with my purchase and would again do business with Performance Toyota. More
2017 Sienna The researching and buying experience at Toyota was comfortable, and no one made me feel pressure and were very good at explaining their reasoning. I The researching and buying experience at Toyota was comfortable, and no one made me feel pressure and were very good at explaining their reasoning. I appreciate all of the assistance in getting the van we needed. Ultimately we paid what True Car said was a great price for the vehicle. More
Purchased Corolla Great vehicles, purchased two over the past 8 years and both excellent cars! The team and service provided are excellent! I would recommend to everyon Great vehicles, purchased two over the past 8 years and both excellent cars! The team and service provided are excellent! I would recommend to everyone More
Don't own up to their mistakes Service department made three mistakes related to my warranty and Andy refused to own up to this and is now asking me to pay for the repairs. Very di Service department made three mistakes related to my warranty and Andy refused to own up to this and is now asking me to pay for the repairs. Very dishonest practices being propagated by Andy through the dealership. More
Short and sweet I really liked how they set the car I was interested to the side and had it ready to test drive immediately. Greg my dealer was super down to earth an I really liked how they set the car I was interested to the side and had it ready to test drive immediately. Greg my dealer was super down to earth and really pleasurable. I would recommend anyone looking for a reliable and affordable to come to this lot before exploring other options like Kings and Jeff Wyler. More
Very satisfied Alexia was pleasant to work with me and provided complete information to me based on a TrueCar request. After a short exchange of notes, I had the be Alexia was pleasant to work with me and provided complete information to me based on a TrueCar request. After a short exchange of notes, I had the best price, with ALL costs included. She did her best to make sure I had all I needed prior to the 40 minute drive. Needless to say, I drove home with a new RAV4. I will definitely recommend Alexia to my friends that are in the market. More
Couldn't ask for anything more! I'm a long time Performance Honda customer. This was my first experience with Performance Toyota and I couldn't be happier. I asked Jeff to build me a I'm a long time Performance Honda customer. This was my first experience with Performance Toyota and I couldn't be happier. I asked Jeff to build me a truck which he ordered and had delivered in record time, Nate worked miracles to get me the right price on the new truck and to take care of my trade and Beth was super friendly and easy to deal with in the business office. Everyone involved made this a very rewarding and satisfying deal for me and my family. More
Completely satisfied The salesman Mr. Rashawn Jackson went out his way in the cold and rain to make sure he found the perfect vehicle i described to him that i would like The salesman Mr. Rashawn Jackson went out his way in the cold and rain to make sure he found the perfect vehicle i described to him that i would like to purchase He found me a red Jeep the size and color was perfect I told Mr. Rashawn Jackson that I really like the jeep The only concern i had that my driveway sits up high it might scrape the bottom he said well lets fill up the gas tank go for a test drive to your house and see if it scrapes the bottom he wanted to make sure it was a perfect fit for my garage as well..It was a perfect fit. I just really appreciate his time and honesty, he was a very polite young man who clearly set out to make this customer of a new pretty red jeep very happy. More
Completely unorganized and fall back on deals I bought a 2011 F-150 used from Performace Toyota.During the test drive it had a shake in it. I was told that the shake would be fixed no big deal. It I bought a 2011 F-150 used from Performace Toyota.During the test drive it had a shake in it. I was told that the shake would be fixed no big deal. It was wrote up in the deal to fix it. Set up a appointment with service they balanced the tires and said good to go (might I mention very rude service advisor) then I get in my truck it's shaking a lot worse than before. I call, they apologize and set up for me to come in following week. The new tech says that 3 tires were out of balance and that he rebalanced the tires but after a test drive it's still shakes. He inspected the drive train and said he just didn't know how to fix the issues and recommended I go to a Ford dealer. Jessica gave me her card told me to give the dealer of my choice her card and they will pay for the repaires. ( this is after they went and got approval from the GM) I then set up my third appointment this time at Hagg Ford in Lawrenceburg IN. They called Performance Toyota and they say they have no idea who I am and that they cannot authorize anything. I then call service and talk with Abby. She contacts Kathy asking questions of the situation. Kathy said that GM or herself have no clue who authorized me coming to this dealer. Then insisted that I tell her before we do anything. Ford looks at the truck and recommended Road Force Balance. Toyota then says they will pay for that but if the truck still shakes after that it's my problem. So know I'm stuck with a 24K dollar truck that shakes over 60MPH going down the road because performance toyota would not stand behind the vehicles they sell. I am a Quality Engineer, so with that said Quality of Product is something I'm very familiar with, not only does Performance Toyota Fail in Quality of product but fails in quality of customer service. I will never return as a customer due to the horrible experience with their service. (I have spent a total of 15 hours and counting of my own time dealing with this issue) More
Performance Toyota & Craig Treon- our highest Recommendation Craig Treon used his 35 years of experience to ask my wife and I the right questions. these questions led us a New RAV4 Hybrid. Once we had the righ Craig Treon used his 35 years of experience to ask my wife and I the right questions. these questions led us a New RAV4 Hybrid. Once we had the right car, Craig and Performance said, "we will not let price be a problem for you". While the car wasn't free, it was a WINNING price for both of us! As a Business Owner, my time is short. Craig had the whole very skilled Team working hard to add the protections to the interior and exterior while we were efficiently working Beth in Finance. In addition, Craig was coordinating with the Service Dept. on our other car. We are so happy with EVERYTHING! The last word: When I forgot my "Flight Bag" at the Dealership with a flight scheduled early the next day, I called only to find they were already closed. Craig had mentioned that the weekends are busy and while the doors get locked to new business - no existing customer is turned away. So I call Craig who is not at work. Not only does he take my call, he locates the "Flight Bag" and calls a Team Member still working and coordinates its return in time for the flight!!! Craig and his team are Honest, Caring, Sincere people that treat you like family. I give them my Highest Recommendation!!! Kind Regards, Eric Weickert, Managing Member, Kitchen Views Wyoming Remodeling VP, Pure Granite & Stone VP, Weickert's Corporation More