Performance Toyota

Good experience Good experience. They did a good job to get our deal done even though it was a long process. Seemed to legitimately care about helping the customers. Good experience. They did a good job to get our deal done even though it was a long process. Seemed to legitimately care about helping the customers. More

She's the best ! She helped me get into a car that I LOVE , and fought hard for me with the bank to make sure that I got to keep my car ! I couldn't have asked for a b She helped me get into a car that I LOVE , and fought hard for me with the bank to make sure that I got to keep my car ! I couldn't have asked for a better individual to help me through this process ! I appreciate her time and effort so , so much .. And would and will be telling all of my friends and family to go and see them ! They went way out of their way to help me , and there's not one thing more I could've asked from them because she went up and beyond my expectations ! You're awesome Michelle , thank you ! Michelle & Samuel are the best ! I couldn't have asked for a better team ! Sam also did the same and kept me updated and kept in contact with MW to the beat of his ability and found me a car that I am now in love with . Go see them ! Like , now !!!! More

Happy with end result We are happy with our certified used 2016 Camry LE and the end price that we paid was within Kelly blue book range. The car is living up to expectatio We are happy with our certified used 2016 Camry LE and the end price that we paid was within Kelly blue book range. The car is living up to expectations so far (2 weeks in). Andy French (in management) reached out to us after we had some questions about the car and miscommunications between staff, myself, and my husband on the paperwork. He quickly answered our questions and looked into how the miscommunications might have happened in order to prevent this from happening in the future. I appreciate his time and effort on this. I would definitely come to this dealership again and would love to work with Mr. French again. We also appreciate Brandon Precht's input and he was very pleasant to work with. The facility was pleasant and we had very little waiting while there. More

Placing a smile on former, current and future customers. Update: Andy and myself had an effective communication and came to a resolution. Thank you for understanding and taking care of our concerns. I since Update: Andy and myself had an effective communication and came to a resolution. Thank you for understanding and taking care of our concerns. I sincerely appreciate it and immensely value the time you put forth in resolving issues and placing a smile on former, current and future customers. Currently awaiting the Buick manual and second key to arrive. Thank you. Always utilize the internet to do plenty of research and use email to negotiate price instead of face to face. Take your time and do not rush. Always make sure that everything is in writing and ask plenty of question if needed. Run Carfax reports. Performance Toyota provided me with one for free. Know your car history and recalls etc. More

Absolutely Outstanding I came into Performance Toyota already a happy customer with my 2016 Highlander Limited. My intentions was just to see what's new. Evan Stephens giv I came into Performance Toyota already a happy customer with my 2016 Highlander Limited. My intentions was just to see what's new. Evan Stephens give me a informative guide tour of the new Highlanders and their cool new safety features. When asked about me trading in my Highlander, that was unthinkable. I did not want to have a higher car note. This is when he made me an offer I could not refuse. I drove out in a brand new 2018 Highlander Limited was the same as my existing car note. I am a happy Camper! Thanks a million Mr. Evan Stephens! More

New car lease Evan was very professional and had good product knowledge. He was very patient with us. I would definitely recommend him to others. Note: The fin Evan was very professional and had good product knowledge. He was very patient with us. I would definitely recommend him to others. Note: The finance manager might want to brush on his math skills.. More

Evan at Performance Toyota Fairfield Evan was great at Performance Toyota in Fairfield. He was patient and did not try to pressure me into making a decision. Very professional. He spent t Evan was great at Performance Toyota in Fairfield. He was patient and did not try to pressure me into making a decision. Very professional. He spent time explaining the car before I left - everything was ready to go. I would definitely go back! Ask for Evan Stephens! More

Great Work! This was a great dealership with an awesome and informative salesman. Evan worked with us from beginning to end and helped us every step along the way This was a great dealership with an awesome and informative salesman. Evan worked with us from beginning to end and helped us every step along the way. I wouldn't have changed a thing. Overall, this was a great buying experience with tons of information shared with us regarding Toyota and the specific vehicle we purchased. It showed how much Evan cared about his customers and his position at Performance Toyota. Thanks again! More

2017 Avalon "Irma" I bought a new 2017 Avalon in the midst of Hurricane Irma yesterday. Internet Sales & Product Specialist Greg Cossman was exactly the kind of salespe I bought a new 2017 Avalon in the midst of Hurricane Irma yesterday. Internet Sales & Product Specialist Greg Cossman was exactly the kind of salesperson we all hope for! He will treat you with respect. He was very responsive to all of my inquiries and went the extra mile to find me the car I wanted. I never felt pressured. And I love my new ride! Email him today! gcossman@dealer-care.com More

You need new tires. I take my 4runner here for recommended service and oil changes according to my manual. Part of the service I get is the tire rotation. My last visit t I take my 4runner here for recommended service and oil changes according to my manual. Part of the service I get is the tire rotation. My last visit there I was told I would need new tires to pass inspection and they had tires I could purchase. I responded in kind that I would get back to them if and when I decided to purchase. In the meantime, a nail decided to find a home in mt tire and I took my vehicle to a tire dealer to see if it could be repaired. Service manager proceeded to tell me my tires were shot and were wearing from the outside in. He showed me the wear on each tire. Which means it has been running out of alignment for sometime. So now I have to spend $1000 on tires because this service center has not been aligning the tires when they supposedly rotate them. This is unacceptable and if this is the type of service you give to customers I feel bad for them. Also noticed my last 2 visits that the wait time is brutal and they do not wash your car as advertised anymore. Don't know if there is a new regime in the service dept but it has taken a turn for the worst. Plus there were greasy fingerprints all over my dress ver side door and tire caps were missing. Didn't complain but might as well while I am venting. More