Performance Toyota

I am very satisfied with service I received from Matt. I had been to Performance Toyota previously and was not able to reach an agreement on a car I wanted with a different salesman. I never heard from tha had been to Performance Toyota previously and was not able to reach an agreement on a car I wanted with a different salesman. I never heard from that salesman again. Once I emailed Matt he did everything he could to find the car I wanted at the price I was comfortable with. More

Bud Erdman was very helpful, courteous and friendly. He Got me into a car quickly with no hassle. Everything went smooth and I am very happy with the car. Definitely will come back. Got me into a car quickly with no hassle. Everything went smooth and I am very happy with the car. Definitely will come back. More

Excellent customer service & quality service from Kelley Tayor. She was very knowledgeable about the vehicle & well as the different pricing options, and did everything she could to make my experienc Kelley Tayor. She was very knowledgeable about the vehicle & well as the different pricing options, and did everything she could to make my experience a good one. I definately recommend Kelley to anyone. More

Dealerships appearance always is neat and clean. When arriving the receptionist was friendly and asked if had been taken care of. The Performance team was pretty busy that Friday night but Sale Assoc arriving the receptionist was friendly and asked if had been taken care of. The Performance team was pretty busy that Friday night but Sale Associate Courtnell Francois made himself available fairly quickly when he noticed we were standing around looking for assistance. At once he made us feel welcomed and asked the preliminary questions in an professional way. Once he assessed our automative need he quickly identified what we were looking for, got the keys to couple trucks and headed off in the right direction. He knew his inventory. Once at the appropriate lot location, identified a vehicle to demonstrate, he began to inform us about the Tundra we were interested in. Since I drove into the dealership with a brand new competitors truck he knew his work was cut out for himself. He explained the benefits of his product and never put down the competitors vehicle. I ask him if he would allow us to ride in the back seat of the double door Tundra to feel the experience while he drove us around the lot. No problem. He demonstrated the turning radius immediately, and almost as fast I knew this was the Truck For Me! From that point he finish his demonstration of his product knowledge which I believe to be on of the best I have heard. He handled the price negotiation well, took care of the preliminary paper work, and had us ready to meet the financial officer with no hitch (no pun intended) at all. After all that he made sure the vehicle was prepped and ready to go and made sure we knew the highlights of My New Tundra! Thanks Courtnell for a NUMBER 10 experience! More

My experience at Performance Toyota was great. I traded my 2001 RAV4 for a new 2011 RAV4. All of the people I worked with were friendly and professional. Matt Hoffman, my sales associate, even went to ge my 2001 RAV4 for a new 2011 RAV4. All of the people I worked with were friendly and professional. Matt Hoffman, my sales associate, even went to get my car at another dealership 150 miles away. I would definitely recommend this dealership to others. More

This was the best sales experience I could have asked for they were very friendly, fast, and fluent. The last time I purchased a new car it took the dealership two days this time it only took about 3 hours. they were very friendly, fast, and fluent. The last time I purchased a new car it took the dealership two days this time it only took about 3 hours. They were very courteous to myself and I noticed to other customers around me. I will continue to do business with them for as long as I am able too. More

I worked with the dealership mostly through email and they were ready to answer any questions and quick with a response. Test drove twice and both times the salesman was more then willing to help. Du they were ready to answer any questions and quick with a response. Test drove twice and both times the salesman was more then willing to help. During the sale the salesman and the finance center were very helpful even when we were there well past closing. Would recommend dealer to others. More

Wonderful experience with a very friendly sales person, Rashawn Jackson. I got a great deal and would recommend this dealership and I would travel from Louisville again to purchase a car from them. Rashawn Jackson. I got a great deal and would recommend this dealership and I would travel from Louisville again to purchase a car from them. More

Ben was amazingly patient and helpful. While he made it clear that he wanted to sell me a car, he wasn't pushy about it -- good thing as I don't like pushy sales people and would probably have left if I'd clear that he wanted to sell me a car, he wasn't pushy about it -- good thing as I don't like pushy sales people and would probably have left if I'd felt like he was either pushy or simply trying to make a sale without taking my wishes into account. He willingly configured a variety of options, listened to what I was saying, and came up with a good offer. He was also very good about orienting me to the car and helping me feel fairly comfortable, at a basic level, with all the bells and whistles the car has when I came down to pick the car up. More

As I entered the showroom, Ralph Mitchell greeted me, As I entered the showroom, Ralph Mitchell greeted me, held the door open for me and asked how he could help me. I told him the car I was loo As I entered the showroom, Ralph Mitchell greeted me, held the door open for me and asked how he could help me. I told him the car I was looking for and he brought it around . It was a perfect match. This was the second Camry I have owned. My previous one is 15 years old and still running. Ralph was very good in explaining all the features that are now standard on this car as well as the extras I would be getting. The financing went very smoothly. Upon delivery of the car Ralph spent considerable time explaining to me,my neighbor and my Grandson all the features of the car. I learned about features I had on my previous car that no one had explained to me and I had never used. As a recently widowed woman I was dreading having to face something as major as purchasing a car on my own. Ralph and Toyota turned it into a very enjoyable and informative event. Ten years from now when I am ready for my next Camry I will look up Ralph again. In the meantime I will certainly recommend Ralph, Performance Toyota, and the Camry to anyone who is in the market for a car. More