Performance Toyota

Tom made the experience of purchasing my used car extremely easy. He did what most aren't willing to do, which is negotiate a price prior to my arrival at the dealership. Once there, he was friendl extremely easy. He did what most aren't willing to do, which is negotiate a price prior to my arrival at the dealership. Once there, he was friendly, knowledgable, and didn't try to preasure me into something different. I would absolutely buy from Tom and Performance Toyota again. Nice job! Dave More

We were very pleased with our experience at Performance Toyata. Jeff Rhoads was very knowledgeable regarding the Tacoma and presenting himself in a professional and courteous manner. We would not hesitat Toyata. Jeff Rhoads was very knowledgeable regarding the Tacoma and presenting himself in a professional and courteous manner. We would not hesitate to recommend Jeff to anyone looking for a vehicle. This is the fifth vehicle we have purchsed from Performance. 3 Toyotas and 2 Hondas. More

My wife and I purchased a 2009 Toyota Prius recently. We got a fantastic deal! The overall car purchasing experience was good. Jeff Rhoads is a good salesman and a great guy! He really knows the products. H got a fantastic deal! The overall car purchasing experience was good. Jeff Rhoads is a good salesman and a great guy! He really knows the products. He is an automotive techno-guru! Frank Hoskins, at the time, was the used car finance rep. He was in the process of becoming the new car sales manager. He did a great job in getting us a good interest rate. We would have had a great overall experience but did have a delay in getting our finance agreement finalized. Someone from the finance admin. dept. (not Frank) asked for a couple of documents from us. We forwarded those docs within a couple of days. We thought everything was taken care of until my wife received a voicemail message at work from the buisness manager (whom has since left the company) which upset her. The message said someone had been trying to reach her and that they were still waiting for the documents that I had already emailed twice to the finance administrator (who did not confirm receipt of the docs). I discovered later that the finance administrator had been out sick and apparently had not communicated (or didn't know) what the hold-up was with the loan. My wife and I made several phone calls to both finance people but neither person returned our calls. Therefore, my wife called Jeff. He spoke with Frank. Frank spoke with someone in the finance admin. dept. to find out what the hold-up was. He then spoke with the creditor and corrected a couple of mistakes made with how the docs we supplied were handled by the finance admin. dept. We were able to finalize our loan agreement. I mailed a check (before we even received our payment book) 4 days before the 1st payment was due. Thank you Jeff and Frank! You saved the deal! We were getting frustrated to the point of returning the car. More

I felt very comfortable dealing with Performance Toyota so I did not go to any other Toyota dealers in the area which I normally would have done. I only driven the Tocoma vety briefly since I picked it but so I did not go to any other Toyota dealers in the area which I normally would have done. I only driven the Tocoma vety briefly since I picked it but I am very satisfied with the overall performance. My vehicle buying experience was less stressful then I anticipated. More

Rashawn and Lauren were great to work with and we are very pleased with our purchase. We have been recommending your dealership to others. Thanks. very pleased with our purchase. We have been recommending your dealership to others. Thanks. More

I was completely blown away by the excellent customer service I received at Performance Toyota and specifically with Vernon Gilley. Vernon was not only super friendly, he listened to my wants and needs a service I received at Performance Toyota and specifically with Vernon Gilley. Vernon was not only super friendly, he listened to my wants and needs and found a car that incorporated them perfectly. As this was my first car purchase, Vernon took the time to answer all my questions regarding both the car and the finances. His mannerisms and professionalism was very apparent throughout the entire car buying process. I really appreciated the fact that he was very understanding and I never felt pressured and that meant so much to me. Every other employee I dealt with at Performance Toyota also exhibited the same professionalism and great customer service. In the finance department all staff was extremely polite and did whatever they could to ensure I had the best rate possible. I am very happy I chose to buy my first car with Performance Toyota and I will definitely be back to buy my future vehicles. More

Tom Downs contacted us via email as a result of our inquiry on line. He suggested that we set up an appointment to meet with him in order to review the type of vehicle and the availabel options. We d inquiry on line. He suggested that we set up an appointment to meet with him in order to review the type of vehicle and the availabel options. We did this and were immediately made to feel at ease by the staff as we walked into the dealership. Tom then continued the professional approach to us. We could not be more satisfied with Performance Toyota during the purchasing, financing and servicing phases. More

This is our second car we purchased from Performance Toyota. The sales experience was great and the price was fair. The dealership is straightforward and easy to work with. Matt was very patient and Toyota. The sales experience was great and the price was fair. The dealership is straightforward and easy to work with. Matt was very patient and allowed us to take the time to decide what car we wanted. More

Overall, we had an excellent experience working with Performance Toyota. Kelley Taylor (sales person at the deaalership) was exceptional and worked with us patiently through the process. We were very pi Performance Toyota. Kelley Taylor (sales person at the deaalership) was exceptional and worked with us patiently through the process. We were very picky in what we wanted in our 2012 Toyota Camry, and she worked hard for us to meet our requirements. She stayed in touch with us through the process both via email and phone. The folks at Performance Toyota were very pleasant to work with. More

I hate buying vehicles from a car lot. My experience buying my toyota tacoma from Performance Toyota was nothing less than the best car buying experience I have ever had. Once I new what I wanted, I wen buying my toyota tacoma from Performance Toyota was nothing less than the best car buying experience I have ever had. Once I new what I wanted, I went on line and requested prices from dealerships around my area. Matt Hoffman at Performance Toyota gave me the best price. I proceeded to bring in the quote to Matt, and we completed the deal hassle free. My specific truck was not actually at Performance Toyota, but one was found from another dealership within a reasonable amount of time. Matt was exceptional, making sure I was treated well. He explained the truck's operation, and continues to make sure I have everything I need. I would buy here again. More