Performance Toyota

Greg Fails-Very WONDERFUL experience! I was very pleased with my service, Greg Fails did all he could to make sure that my husband and I felt comfortable and received the best deal that fi I was very pleased with my service, Greg Fails did all he could to make sure that my husband and I felt comfortable and received the best deal that fit in our budget. He worked with us and we left with BIG smiles on our faces! Toyota has always been a favorite of mines so going there to get a car was very ideal. If you are looking for a great car that will last I recommend Toyota! If you do decide to make that great decision request Greg Fails!! Trust me your experience with Greg will make you never want to purchase a car from any other company ever again!! Great job guys!! Keep up the good work Greg! More

Craig Treon I would highly recommend this dealership on the professional, extremely helpful and personable salesman Craig Treon. I went with my 19 yr old son to I would highly recommend this dealership on the professional, extremely helpful and personable salesman Craig Treon. I went with my 19 yr old son to make sure he didn't get taking advantage of... But, for the first time EVER.... We we're welcomed by a friendly, smiling, calm and NOT fast talking salesman you usually are greeted to sell you any car n quickly. He actually, listened to the fact that my son n wife was in an accident and was needing a replacement car. He went above n beyond. He didn't only take care of him. But, took care of helping his wife with a better car. I believe him to be genuine and totally caring about his job to make his customers not only extremely satisfied but life long friends. We will highly recommend him. Thanking you, Selena Campbell More

Better than expected I contacted the dealership on a Thursday morning to set up an appointment for the following Saturday. I was contacted Friday assuring me the vehicle I contacted the dealership on a Thursday morning to set up an appointment for the following Saturday. I was contacted Friday assuring me the vehicle was available and ready for me to see. I arrived on Saturday and found out the car had been sold after my sales associate had left for the night. I found a better car with better options a year newer and still paid close to what I would have for the other car. So I am very happy that it worked out the way it did otherwise I would not have gotten the chance to try a different car. More

Highly recommend... Great dealership with hard working sales team. They worked hard to get us in the vehicle we wanted at the price we wanted. Salesman Eddie Greer was gr Great dealership with hard working sales team. They worked hard to get us in the vehicle we wanted at the price we wanted. Salesman Eddie Greer was great and gave us space to make a decision and no pressure. We really appreciated that. Also thank you to Sales Manager Jermaine Dixon and Finance Manager Beth. Both were really friendly and easy to work with. Highly recommend this dealership. More

Honest, Educational and Positive John Campbell brings the integrity to the car sales industry, he provided me with options, clarity and flexibility. He is a man of his word and by pro John Campbell brings the integrity to the car sales industry, he provided me with options, clarity and flexibility. He is a man of his word and by providing a down to earth perspective and his knowledge of the industry - he makes the reality of owning/leasing a car a lot less overwhelming. Thank YOU. Alexia Obermyer is kind and knowledgeable about the cars and helped the transition into the new car go smoothly. I speak highly of this staff a year later and refer people to Toyota Performance Fairfield because of my positive experience with them. C More

Great Service I bought a pre-owned vehicle and Alexia Landers made the purchase as friendly and easy as possible. The whole team from internet sales to sales to ma I bought a pre-owned vehicle and Alexia Landers made the purchase as friendly and easy as possible. The whole team from internet sales to sales to management, the process was simple and no pressure. Felt comfortable dealing with this group. More

purchasing a new highlander I haven't purchased a new car in nine years and while the ordeal was stressful for us the salesman and saleswomen made the whole process very easy and I haven't purchased a new car in nine years and while the ordeal was stressful for us the salesman and saleswomen made the whole process very easy and somewhat enjoyable. Their knowledge and professionlism in going through the process was commendable. More

Friendly, helpful sales staff My experience pruchasing a Certified used 2015 Toyota Sienna was good one thanks to the sales person Alexia Obermeyer Landers. Alexia was thorough in My experience pruchasing a Certified used 2015 Toyota Sienna was good one thanks to the sales person Alexia Obermeyer Landers. Alexia was thorough in showing me the features of the vehicle and answering questions about its operation and electronic devices. More

Still waiting on our second key; buy from anywhere else We purchased a 2015 Toyota Certified Camry with 40,000 miles from Performance Toyota on Wednesday, August 31, 2016. We love the car, but customer ser We purchased a 2015 Toyota Certified Camry with 40,000 miles from Performance Toyota on Wednesday, August 31, 2016. We love the car, but customer service apparently ends as soon as they have your check. After we signed the papers (there was no financing, so it should be a pretty quick transaction), we waited for several hours while we were being treated like "Rock Stars" as they got our car cleaned and ready for us and then we could have the keys. We waited several hours. After the dealership closed, we finally managed to track down our sales person and ask them what was going on. They hurried up and pulled our car around and switched the plates for us. The inside of the car was so dusty that we had to wipe down the dashboard and the other surfaces of the car when we got home and clean the crud out of the drink holders. Why did it take so long to get us our car if they didn't do anything to clean it. Also, we still have only one key, even though we were told several times we would be getting the "keys". We followed up the next day asking where our second key was, and we were told they would contact us on Monday, September 5, about getting our second key. Monday came and went, and no one contacted us. We e-mailed and called a couple of times that week, and we even stopped by the dealership in person twice. Apparently they cannot make a key for us, and they don't know where the second key is. We were told they would contact us on Monday, September 12, and we could come and get our second key. It's now September 14. No one from the dealership has called us or e-mailed us about getting our second key. At Performance Toyota, Customer service ends as soon as they have your check. Our next step will be to contact Toyota's corporate office, inform them of Performance Toyota's terrible customer service, and see if they can recommend a different dealership in the area that is at least somewhat competent and can get us a second key to our car. Customer Service from Performance Toyota is non-existent. If you are considering buying a car, go anywhere but here. More