Performance Toyota

This is the first car I've purchased in 14 years and I just wanted to thank Alex and all the staff who made this a smooth transition for me. The customer service I received was EXCELLENT! I just wanted to thank Alex and all the staff who made this a smooth transition for me. The customer service I received was EXCELLENT! More

Great experience! No pushy salesman in Performance. Got me the vehical i was looking for and at a very fair price. Thumbs up for Performance. Thanks Fred! me the vehical i was looking for and at a very fair price. Thumbs up for Performance. Thanks Fred! More

We recently ordered a 2014 4runner. Initially, the experience was great. Our salesman was very helpful, not pushy. Unfortunately, through no mistake on the part of the dealership, when the vehicle cam experience was great. Our salesman was very helpful, not pushy. Unfortunately, through no mistake on the part of the dealership, when the vehicle came in, it wasn't correct (the interior color wasn't what we asked for). While we did have to wait for a new vehicle to be built and shipped, the dealership took care of everything, and when the correct vehicle arrived, we were pleasantly surprised that we were given an even nicer model (more options), money off, and a better financing rate -- all without us even asking. This was done to make up for our inconvenience. Our new salesman, Fred Folk, was very helpful, again not pushy, and made sure we were in and out quickly. Overall a good experience and we will be using this dealership again. More

I was helped by 4 different people. Angela and Sara at the phone/desk both were very friendly and helpful. Both spent much time with me on the phone answering all my questions about the car I was interest the phone/desk both were very friendly and helpful. Both spent much time with me on the phone answering all my questions about the car I was interested in and any other concerns I had. They did not pressure me to come in or try to "hard sell" me and were very patient. Very different from the other dealerships I contacted who only wanted to "get me in" to try out a car, any car, and couldn't be bothered to answer in any detail over the phone. When I got in, Alex was the guy who took me out for a test drive and handled the sale. He was very patient showing me each and ever feature of the car until I understood it and was comfortable with it. He brought us hot chocolate and coffee and walked me thru the sale process and even got my insurance switched so I was covered for the trip home. Another woman (short, blonde) helped me as well but I never got her name - It may have been Linda (?). She explained the GAP insurance coverages and helped to verify my registration was up to date when I found that I had left my current registration at home by accident. Everyone did everything possible to make it an easy pleasant experience and not once did I feel pressured. They also got me the numbers I needed financially to make this work. I would definitely come back again and recommend the place to others. The car is beautiful and handled very well on black ice and snow on the drive home that night. I'm looking forward to enjoying it moving forward!! Thanks! A++++++++ " More

WAS THE MOST QUICK AND UNDERSTANDING EXPERIENCE EVER HAD AND WOULD NOT CHANGE IT ANY OTHER WAY.... WONDERFUL "LISTENING" TO MY NEEDS AND WANTS (ALEX VANDERLIP) WE'LL BE BACK!!! THANKS, JOHN AND LINDA AND WOULD NOT CHANGE IT ANY OTHER WAY.... WONDERFUL "LISTENING" TO MY NEEDS AND WANTS (ALEX VANDERLIP) WE'LL BE BACK!!! THANKS, JOHN AND LINDA More

I am extremely satisfied with my purchase and with the overall experience. Fred Folk was a delight to do business with. He answered all of my questions throughly and made me feel very welcome. Great job! overall experience. Fred Folk was a delight to do business with. He answered all of my questions throughly and made me feel very welcome. Great job! " More

Fred Folk made my car buying experience hassle free and enjoyable. He was professional and patient. He answered every question I had, from the car to the registration. Everyone at Performance Toyota was fr enjoyable. He was professional and patient. He answered every question I had, from the car to the registration. Everyone at Performance Toyota was friendly and helpful. Buying a new car is an important decision. Fred walked me through every step of the process. He had everything ready to go, when he said it would be ready. I would recommend this dealership and Fred Folk to anyone who wants to buy a car. You will feel comfortable and never pressured. They offer the best deals. Thank you. More

Fred Folk was very helpful in walking me through my car buying experience. It had been over 14 years since I bought a car. He was understanding of that and took all the necessary time I needed to answer my buying experience. It had been over 14 years since I bought a car. He was understanding of that and took all the necessary time I needed to answer my questions. No pressure at all. Every thing was ready and on time for my pick up. I'm so impressed with the friendly staff at this dealership. Fred Folk is a wonderful person to do business with. He's upfront, trustworthy, and dependable. Within hours of getting my car home, I was contacted by Fred to check in with me to see if I had any further questions. That's customer service. I like the idea that once I drove my new car off the lot, I feel like I became a part of their family. They look forward to hearing from me and appreciate my business. I went to Performance Toyota because I read many positive reviews about the dealership. I'm so glad I started and ended up buying my car from them. I'm fortunate to have had a great salesperson who gave me personalized attention every step of the way. Thanks Fred Folk. More

The employee I worked with was Fred Folk. He was very knowledgeable, made me feel welcome and comfortable, offered a beverage, took me for a test drive, answered all my questions and made sure I got the knowledgeable, made me feel welcome and comfortable, offered a beverage, took me for a test drive, answered all my questions and made sure I got the best deal possible. He made the whole process very easy, and I love my new Toyota Corolla! I recommend Performance Toyota to anyone looking to buy/lease a car, and please ask for Fred, you won't regret it! More

I came into Performance Toyota to test drive a Camry Hybrid and interested in a new lease. By the end of my initial visit with Fred Folk I did not want to continue to shop around at other dealers for ot Hybrid and interested in a new lease. By the end of my initial visit with Fred Folk I did not want to continue to shop around at other dealers for other cars. Fred took the time to understand what I really wanted out of my purchase and showed me a better model that fit my needs and my personality. I felt very comfortable dealing with Fred and truly believe he was trying to find the best fit for me, not just sell me the highest end model I could tolerate. Fred was very knowledgeable about the entire Toyota line of vehicles as well as about the competition's vehicles in the same class of car I was looking at. He explained all the different features (sometimes multiple times) to ensure my wife and I understood what the different cars had to offer and help us determine if they were "want" or "need" features. When it came down to talk dollars, I never felt pressured or forced into a certain model or certain deal. We came up with a deal that was comfortable for both sides with a little back and forth for good measure. I can not overstate how ready I was from the beginning to find a reason to walk out of the showroom and shop around. Although Toyota was high on my list of potential brands to purchase from, I fully expected my process to take a few weeks if not more, and involve a handful of different brands. Fred was available for questions or explanations any time I needed them, and was very accessible (often willing to work on days off or when he was already busy) regarding times to meet at the showroom for paperwork, questions, etc. Fred made my first leasing experience a positive one, and I fully anticipate future business with Performance Toyota as a result. I drove away in my 2014 Camry SE a few days ago and although it has only been a short time, am loving my new car. Thanks goes out to Fred Folk and Performance Toyota for this car leasing experience. -Chris Schenkel More