Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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Our salesman,Phil Booth, went out of his way to be helpful with no pressure.Due to covid 19 ,he even met me at a parking lot to complete the process. helpful with no pressure.Due to covid 19 ,he even met me at a parking lot to complete the process. More
Tire Rotation and Oil Change Very reasonably priced. Staff positive and extremely supportive. Cleaned interior car with anti-bacterial cleaner, covered steering wheel, seat and Very reasonably priced. Staff positive and extremely supportive. Cleaned interior car with anti-bacterial cleaner, covered steering wheel, seat and floor board. Made sure waiting area was clean and they completed the job and car wash well within the estimated time period. Great Group of People who take pride in doing what's best for the customer! More
High standards, honest, and responsive. Justin has been High standards, honest, and responsive. Justin has been my go to service expert for about 15 years. Many cars come and go, but Justin only gets be High standards, honest, and responsive. Justin has been my go to service expert for about 15 years. Many cars come and go, but Justin only gets better over the years. More
Quick and convenient service. Friendly and knowledgeable staff. They really went the extra mile on services and saving me time & money. I know every time I need service, my needs are going to be taken care staff. They really went the extra mile on services and saving me time & money. I know every time I need service, my needs are going to be taken care of, no questions asked. More
Justin Lyman and his team, including Landon, have provided me with incredible service each and every time I have called. Service has always been provided quickly and efficiently. The Cincinnati Red provided me with incredible service each and every time I have called. Service has always been provided quickly and efficiently. The Cincinnati Reds are grateful to have Lexus on our team. More
Great to work with they took care of all my concerns and needs. Justin’s attention to detail, and willing to go the extra mile for his customers needs. Justin’s attention to detail, and willing to go the extra mile for his customers More
You guys are the best especially Hannah Hitchcock & Jason. I minor issue and Hannah told me not to worry that she and Jason would take care it, and they did i drove a long way not knowing the outcome b Jason. I minor issue and Hannah told me not to worry that she and Jason would take care it, and they did i drove a long way not knowing the outcome but they got me in the car i wanted at good price thank you guys you're the best. Sincerely Elliott Dawson😁👍👍 More
Excellent Car Buying Experience This was my 4th car that I have bought at RiverCenter Lexus and the 2nd car with Bob Johnson. Bob makes the entire process "pain free" while making s This was my 4th car that I have bought at RiverCenter Lexus and the 2nd car with Bob Johnson. Bob makes the entire process "pain free" while making sure he gets the right car and right deal for his client. In and out in 4 hours from working with Bob , signing paperwork with Kevin and learning the car's technology with Shawn. Thank you all!! More
Justin Lyman is Outstanding Justin puts great emphasis on outstanding customer service. This is extremely important for the Lexus brand image. We have been with Lexus for a l Justin puts great emphasis on outstanding customer service. This is extremely important for the Lexus brand image. We have been with Lexus for a long time. We love the cars and importantly working with people such as Justin who make us feel valued as a Lexus customer. Thank you!! More