Back

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

4.5
267 Reviews

709 Wright's Summit Parkway

Fort Wright, KY

41011

Directions

By Type

Showing 267 reviews

October 11, 2020

My name is John McCall and I am a Servant of Christ first, a single dad, The Tenor with Steve Hess & Southern Salvation...a professional Multi Grammy Award Nominated Christian Recording Trio, and curre More

by johnmccallmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales, Casey - Finance, Beth (She is Awesome) - Jason, Service Department (He is Awesome), Lisa Bernstein, Justin Lyman, Hannah Hope
Nov 18, 2020 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

John, we truly appreciate you taking the time to update your review. It makes us happy to know that you and your children enjoyed working with our entire Performance Lexus RiverCenter team, and we especially are glad that you're satisfied with your 2017 BMW 540i xDrive. Thank you so much for your business! We wish you safe travels and hope to work together in the future.

September 21, 2020

I regularly have my ES350 Lexus serviced at Performance RiverCenter. The service was excellent as always! My service writer was Jason Phillips, who is always helpful. More

by PhilsLexus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Phillips, Service Writer
Sep 22, 2020 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're so lucky to have you in the Performance Lexus RiverCenter family, Phil! It's wonderful to hear that Jason and the rest of our service team took such good care of you at your latest visit. Thank you for trusting us with all your repair and maintenance needs!

August 28, 2020

Had to replace a windshield and also due for oil change and tire rotation. Great service and felt comfortable with COVID Restrictions. Walker was terrific More

by Smkeeler1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Goins
June 02, 2020

Outstanding I am astounded as an 84 year old. Pickup and delivery was prompt and courteous, The video explaining the analysis and cure was most helpful as was t More

by BMEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Booth, Justin Lyman, Mike Massey
April 23, 2020

Nice people Very nice staff at this dealership. They picked my car up and left a loaner. They brought my car back quickly and left it in my driveway. They kept me More

by mills1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am bad with names but they were all very nice
March 24, 2020

Our salesman,Phil Booth, went out of his way to be helpful with no pressure.Due to covid 19 ,he even met me at a parking lot to complete the process. More

by MAFvet
Recommend Dealer
Yes
Employees Worked With
Phil Booth
March 20, 2020

Tire Rotation and Oil Change Very reasonably priced. Staff positive and extremely supportive. Cleaned interior car with anti-bacterial cleaner, covered steering wheel, seat and More

by MSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry cannot remember everyone's name. , Matt Begelt, Kris Cones
February 27, 2020

High standards, honest, and responsive. Justin has been High standards, honest, and responsive. Justin has been my go to service expert for about 15 years. Many cars come and go, but Justin only gets be More

by Racer dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lyman
February 27, 2020

Quick and convenient service. Friendly and knowledgeable staff. They really went the extra mile on services and saving me time & money. I know every time I need service, my needs are going to be taken care More

by npenn25
Recommend Dealer
Yes
Employees Worked With
Justin Lyman
February 27, 2020

Justin Lyman and his team, including Landon, have provided me with incredible service each and every time I have called. Service has always been provided quickly and efficiently. The Cincinnati Red More

by Shellie
Recommend Dealer
Yes
Employees Worked With
Justin Lyman
...
9
...