
Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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I had my 2015 Lexus RX-350 (purchased new at Performance Lexus RiverCenter), as I have always done when routine maintenance is due, and was extremely pleased with the speedy and top quality service received Lexus RiverCenter), as I have always done when routine maintenance is due, and was extremely pleased with the speedy and top quality service received. I am always treated very well and enjoy the very pleasant waiting area while I'm waiting for my servicing to be completed. Next week, my wife will be bringing in her Lexus sedan for similar servicing and, without a doubt, will also receive the usual excellent care by Dustin Girmann and the other professionals there. More
Sean was my sales representative who greeted me promptly and listed to what I was looking for. He was very familiar with his inventory and chose two vehicles for me to compare. I landed on one, test drove and listed to what I was looking for. He was very familiar with his inventory and chose two vehicles for me to compare. I landed on one, test drove, negotiated a fair price for my trade-in and then wanted to test drive it again before I made my final decision. Sean was accommodating and friendly throughout the experience. Beth processed my paperwork and then technical support, who is very knowledgeable, walked me through the technology of my new vehicle. I love my new car and feel very comfortable returning to the dealership if I need further help. Thank you, Performance Lexus RiverCenter for a great buying experience and for a great product. I love my new vehicle and feel secure in its dependability. More
I showed up at 915am to buy a Tacoma they offered for sale it was a quick and easy process they was so nice and made sure it was easy and quick they did everything to make will for sure be back to buy an sale it was a quick and easy process they was so nice and made sure it was easy and quick they did everything to make will for sure be back to buy another More
Fantastic buying experience. Chloe and Brent gave us the royal treatment - bent over backwards to make this the BEST car buying experience we've ever had. They were professiona Chloe and Brent gave us the royal treatment - bent over backwards to make this the BEST car buying experience we've ever had. They were professional, transparent, and extremely knowledgeable about the car we purchased. My daughter is absolutely thrilled with her new car - thank you so much!! More
The very BEST I haver ever dealt with , warm, friendly, and pros at what they do , no pressure just a fair deal and in times like this that is rare for a new car dealer I am a customer for life Thanks agai and pros at what they do , no pressure just a fair deal and in times like this that is rare for a new car dealer I am a customer for life Thanks again to Sean and all the staff. John S. More
I recently had my vehicle repaired at Lexus RiverCenter Collision (Sidney, Customer Service) for some damage, that occurred in my garage, to both right-side doors. The did an excellent job, but when I pic Collision (Sidney, Customer Service) for some damage, that occurred in my garage, to both right-side doors. The did an excellent job, but when I picked up my vehicle, the parking assist didn't seem to be working correctly. They checked it out and then referred me around the corner to Performance Lexus Rivercenter, where I normally have my car serviced. I had to bring it in the same day three times (I live only a couple miles away). Each time they had to make some adjustments and show me a few things. The primary service representative was Walter Goins. Thank you for servicing my vehicle (and there was no charge)! More
I was very pleased with the overall service and professionalism shown by Holly Weber during my first and very recent visit to Performance RiverCenter Lexus service department. Holly maintained open professionalism shown by Holly Weber during my first and very recent visit to Performance RiverCenter Lexus service department. Holly maintained open and regular communication with me while my vehicle was being serviced to ensure my satisfaction! Thank you for this positive experience. More