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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

4.5
262 Reviews

709 Wright's Summit Parkway

Fort Wright, KY

41011

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Showing 262 reviews

June 01, 2023

All in all the experience ended up very well. Enjoying the ride and the comfort of the car. More

by rick.pappaw68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Schoen, Phil Booth
Jun 01, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thanks for working with the Performance Lexus RiverCenter team. We appreciate your support!

May 02, 2023

The team at Lexus Rivercenter provided friendly support throughout the process. I appreciate all the time and care they put into creating a positive experience. More

by Lydia20
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anton Nosov, Brent Smart
May 02, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're so pleased to hear that you had a great experience with us here at Performance Lexus RiverCenter. It means a lot to know that our team provided you with friendly support and created a positive experience. Thank you for taking the time to share your feedback with us!

March 24, 2023

I have been very happy with service at this dealership. I have seen several of the folks and have never had a bad experience. A shout-out to the workers behind the scenes who send the video and explain exa More

by Deby Weik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Weber
Mar 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Hi Deby - Thank you so much for leaving Performance Lexus RiverCenter a five-star review! We are elated to hear that you are satisfied with your experience and our team. We look forward to seeing you at your new location!

February 24, 2023

Exceptional service. Can’t say enough how well I’m treated by all the staff with a shoutout to Chris Timmerding. Each visit he takes the time to discuss my needs and pr More

by caudillmarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Timmerding
Feb 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the kudos! We will certainly let Chris know that you appreciated his help! Have a great day! - Performance Lexus RiverCenter

January 27, 2023

Excellent service Able to schedule immediately and a loaner was easy to schedule Could ask for better care More

by jeppley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 27, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

This is the kind of feedback we love to see. Thank you for taking a moment to recommend Performance Lexus RiverCenter and we look forward to seeing you again down the road!

January 11, 2023

Good folks to work with; Chloe, Serigne and Nikki were friendly, knowledgeable and a pleasure to do business with. More

by Terry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chloe and Nikki, Serigne Lam
Jan 11, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

It is so great to see that Chloe, Nikki, Serigne, and the Performance Lexus RiverCenter team have earned your support, Terry! Thanks!

December 21, 2022

Good people and good services , My sales person was Tom he is very nice and polite, he does his job right More

by thotasam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Hope
Dec 21, 2022 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're elated to see this positive feedback about Tom and Performance Lexus RiverCenter. Thank you so much!

December 13, 2022

I had my 2015 Lexus RX-350 (purchased new at Performance Lexus RiverCenter), as I have always done when routine maintenance is due, and was extremely pleased with the speedy and top quality service received More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Girmann
Dec 14, 2022 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Bill, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Dustin and the Performance Lexus RiverCenter team. Drive safely in your 2015 Lexus RX 350, and we hope to see you back again down the road!

December 05, 2022

Sean was my sales representative who greeted me promptly and listed to what I was looking for. He was very familiar with his inventory and chose two vehicles for me to compare. I landed on one, test drove More

by AirlineRetiree
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Wolber
Dec 05, 2022 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the great review! We are so glad to hear that Sean and Beth delivered such a successful purchase experience. We will be sure to pass on the kind feedback to the. Drive safely in your new vehicle, and enjoy it! We hope to see you again at Performance Lexus RiverCenter!

December 05, 2022

I showed up at 915am to buy a Tacoma they offered for sale it was a quick and easy process they was so nice and made sure it was easy and quick they did everything to make will for sure be back to buy an More

by codyparsons86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 05, 2022 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Cody, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Performance Lexus RiverCenter team. Drive safely, and we hope to see you back again down the road!

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