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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

4.5
262 Reviews

709 Wright's Summit Parkway

Fort Wright, KY

41011

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Showing 262 reviews

October 25, 2023

Overall excellent experience. Interacted with several people and all demonstrated excellent customer service. Highly recommend. More

by dpatt78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genna
Oct 25, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're delighted to know you had an excellent experience with our team at Performance Lexus RiverCenter. Thanks for recommending us, we appreciate it!

September 17, 2023

Performance Lexus Rivercenter was outstanding and exceeded our expectations! Respectful, knowledgeable, and listened. Salomon and the entire team were great! Highly recommend to my family and fr More

by leckyss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salomon, Kelly, Chris, Jordan, Beth
Sep 18, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're so glad to know that our team at Performance Lexus RiverCenter exceeded your expectations and made the car-buying process easy for you. We appreciate your recommendation! Safe travels in your new vehicle!

September 14, 2023

I was impressed with their professionalism and attention to detail. I was provided everything I needed to make informed decisions regarding my vehicle. Everything was smooth from the moment I pulled into th More

by Creed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin and Todd
Sep 14, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're so glad to know that Todd, Dustin, and the rest of our team at Performance Lexus RiverCenter provided you with a smooth experience. We strive for professionalism and attention to detail in all we do! Thanks for your kind words - they mean a lot to us.

August 24, 2023

Nothing but excellence! Chris and Hannah in the service department are remarkable. My Lexus 350 ES is 12 years old and I will always keep going to this dealership. More

by C.patton3026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Hannah, Justin Lyman
Aug 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're delighted to know that Chris and Hannah provided excellent service for your Lexus 350 ES at Performance Lexus RiverCenter. We appreciate the kind words, and look forward to seeing you in the future!

July 30, 2023

Lori was exceptional… she made the transaction process seamless and enjoyable. The manager was also very helpful. More

by Chidi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lori Ritchie
Jul 31, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're so glad to know that Lori and our team provided you with stellar assistance at Performance Lexus RiverCenter. Thanks for the positive feedback!

July 22, 2023

First Class Experience. From the time I walked in until the car was delivered everyone was fantastic. More

by Jim M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Booth, Edward Ciulla
Jul 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Jim, thank you for the great review! We're so glad to hear that you had a first-class experience with us at Performance Lexus RiverCenter. It was our pleasure serving you, and we hope to see you again in the future. Have a wonderful day!

July 10, 2023

Fantastic service. Great experience. Staff is extremely knowledgeable, helpful and attentive. I really appreciate Performance Lexus RiverCenter and highly recommend the More

by jmfcrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Girmann
Jul 11, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the fantastic review! We're glad to hear that our staff at Performance Lexus RiverCenter provided you with a great experience and excellent service. Your recommendation means a lot to us. Drive safely, and we hope to see you again in the future!

July 08, 2023

The service was outstanding! Every staff member was courtesy, helpful and friendly! The carwash was great and the total atmosphere was welcoming. More

by awgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Massey
Jul 10, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the great review! We're so glad to hear that our team at Performance Lexus RiverCenter provided outstanding service and made you feel welcome here. Drive safely, and we hope to see you again!

June 28, 2023

The service at Lexus RiverCenter is outstanding. They go over and beyond with service. The car wash was a very nice surprise. More

by Kristy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hannah Wright
Jun 28, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the 5 stars and shoutout to Performance Lexus RiverCenter! We appreciate your feedback!

June 26, 2023

You couldn't ask for better service always there to help and answer questions. Thanks More

by joannkfair
Workmanship
Recommend Dealer
Yes
Employees Worked With
Justin Lyman, Hannah Hope
Jun 27, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Performance Lexus RiverCenter!