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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

4.5
267 Reviews

709 Wright's Summit Parkway

Fort Wright, KY

41011

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Showing 267 reviews

February 23, 2011

Phil was very helpful and friendly, as was Rhonda, my loan processor! The transaction was fast and efficient. We were happy they allowed us to take the car home that evening and leave our trade in ther More

by holytara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Booth
February 18, 2011

Paul called and told me about a new lease that was available. The change saved me money and I got a new car. He was very helpful and handled everything so the change went so smooth. I was only away More

by Janet Neyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
February 16, 2011

Phil Booth was great to deal with, very knowledgeable on the product and in presenting all options available with regards to upgrades, financing, etc. Phil also spent a great deal of time on the day I pi More

by tmattox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Booth
February 16, 2011

Mary Lee was the salesperson I dealt with at Lexus River Center. She had a very good no pressure style. Mary Lee was friendly and very knowledgeable about all the cars I drove. She did a wonderful job in More

by Jennifer Pack
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lee Williams
February 14, 2011

I purchased my new Lexus RX 350 back just before Christmas, the exact date being November 4th, 2010. From the first time I pulled into the lot at the Lexus River Center, Covington, Ky, dealersh More

by carlisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lee Williams and Lisa Bernstein
February 12, 2011

Have leased 2010 RX350 and purchased 2008 ES350.Have been Have leased 2010 RX350 and purchased 2008 ES350.Have been completely satisfied with every aspect of my experience. All of the employees with whom More

by rjones124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sunderman/Mike Masse
February 10, 2011

I couldn't be happier with my experience at Lexus Rivercenter. Everyone I dealt with on your staff was very professional, helpful, and kind from start to finish. Thank you for an easy and expedient p More

by hillockj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek, Lynn Hearn, Rhonda Silbiger
February 09, 2011

The other day my wife and I were looking for another car and found the one we wanted at LexusRiverCenter in Covington. Bob Sunderman came outside to talk to us and invited us in for some additional informa More

by travjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sunderman, Sales Consultant
February 09, 2011

I had my car serviced near the end of 2010 with oil change and 30,000 miles service. Before I left Amanda told me the front brakes will have to be replaced before my next visit for service call. I c More

by jackiedarpel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
February 08, 2011

Berry Williams went out of his way to make sure that I was well taken care of after I purchased my used Lexus. He made sure that all the details, title, and placement of my front license plate was taken More

by BULTZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berry Wiliams