Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Listed on my facebook page: We are very impressed with Listed on my facebook page: We are very impressed with Lexus RiverCenter. Our purchase and negotiations for Richard's new car have been seemless. T Listed on my facebook page: We are very impressed with Lexus RiverCenter. Our purchase and negotiations for Richard's new car have been seemless. This is truly a first class dealership and should not be overlooked for A+ quality used vehicles. They are truly taking in trade and resale some high-quality cars. The Sequioa has *every single* maintenance record ever performed, a great CarFax, and all service was performed at either Performance or Kerry Toyota. From a buyer's standpoint, this is such a great selling point and tipped our decision toward this car. Plus--we get to pay cash. I cannot tell you what a relief it is to be able to find a car in our price range. More

My Salesman was very honest and helped me make a great decision. He pointed out the pros and cons of each car I was interested in purchasing. There was no pressure and it was very laid back. decision. He pointed out the pros and cons of each car I was interested in purchasing. There was no pressure and it was very laid back. More

My experience with Lexus Rivercenter in Covington, Kentucky was indeed great. I was having trouble with my old car and I sent an E-mail inquiry to them because I had heard such good things about Lexu Kentucky was indeed great. I was having trouble with my old car and I sent an E-mail inquiry to them because I had heard such good things about Lexus Rivercenter and their product. They responded quickly and nicely, but I was busy at that time, so I decided not to go in. However, when the great interest rates were offered, Lynn quickly informed me and that was exactly the right time. We thought Lynn was wonderful. She was friendly and knowledgable. She met us on our level. She let us drive that extremely valuable car on our own for a test drive, even though she was very welcome to come with us. Paul Suchanek was great. He offered us a good deal and we left very satisfied and very happy about our purchase. I am looking forward to talking with my friend Marty who also had a great experience with the Lexus team. Paul was also technically adept. He synched my Blackberry to the Bluetooth which I could not do. Apparently it was not that easy, but he took his time to make sure that it was done correctly. More

From the time of my initial contact with Lexus Rivercenter to the point the sale was complete, the service was superior. I initially made an inquiry via the web and was able to quickly schedule a Rivercenter to the point the sale was complete, the service was superior. I initially made an inquiry via the web and was able to quickly schedule a time to meet and test drive the applicable vehicle. The sales staff was able to quickly and efficiently address all of my questions. At the time of delivery, the Paul went through all of the relevant features and even took the time to pair my phone with the blue tooth. More

Great dealership and a wonderful salesperson. We were treated great with no pressure to purchase. All of the staff made you feel as you are special. Phil Booth was exceptional in his explaining the car a treated great with no pressure to purchase. All of the staff made you feel as you are special. Phil Booth was exceptional in his explaining the car and the process. We would recommend this dealership to anyone. More

Purchased a certified 2008 400h from Paul Suchanek (the Internet Sales Manager). I was a little apprehensive about buying a car sight unseen based on dealer decryption, but since it was certified and the Internet Sales Manager). I was a little apprehensive about buying a car sight unseen based on dealer decryption, but since it was certified and the dealership had a very good reputation I bought the car from 100 miles away with the condition that the car had to be as described when I picked it up and finalized the paperwork. All expectations were exceeded. Paul had all the paperwork prepared when I arrived and the car looked even better then expected. Well worth the trip and I plan to return for future Lexus purchases. Very pleased with the entire transaction and one of the BEST car dealer experiences I've had. Needless to say, I will highly recommend Lexus Rivercenter to friends and family. More

The deal was done over email and web chat. Very responsive and easy to work with. The entire process was simple an there were no games and no surprises. I ask questions and he was very responsive a responsive and easy to work with. The entire process was simple an there were no games and no surprises. I ask questions and he was very responsive and honest. There were no gimmicks or games.Highly recommended! More

It was an exceptional, seamless experience - the king that you should expect from a dealer of high-end vehicles. The purchase was arranged completely thru email, text and phone. No visit to the dealershi that you should expect from a dealer of high-end vehicles. The purchase was arranged completely thru email, text and phone. No visit to the dealership was necessary until I picked up my new car. I felt that the staff at Rivercenter went out of their way to help make the sales process a pleasure. More

Jay, Both Rhonda and I would like to thank you Jay, Both Rhonda and I would like to thank you for a great buying experience. Your professionalism and honesty made the purchase easy for us. Jay, Both Rhonda and I would like to thank you for a great buying experience. Your professionalism and honesty made the purchase easy for us. All of the RiverCenter staff was great, and when we look for any future vehicles we will definitely give you an opportunity to find us another Lexus…..you earned that! Since our travels take us to Cincy, don’t be surprised if you see our IS250 stopping by for some scheduled service or a just a bath! Thanks again, Mike and Rhonda Malatestinic More

I was very pleased with the level of communication from start to finish. Paul was the best representative at getting back to me promptly vs. three other Lexus dealerships despite the fact that he was in a start to finish. Paul was the best representative at getting back to me promptly vs. three other Lexus dealerships despite the fact that he was in a meeting in Florida the entire time I was negotiating for this vehicle. Lynn did a great job showing us the car we were interested in and answering our questions. I felt Josh was fair and honest in our negotiation for the new car and our trade-in. We were very impressed by the amount of time both Paul and Lynn took with us explaining the features of our new Lexus. We have already recommended this dealership to a friend who is considering Lexus and will continue to do so. More