Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Outstanding customer service and professional approach to selling and pricing vehicles. Care and follow up on operation of vehicle and all financial options explained as well as dealer options. selling and pricing vehicles. Care and follow up on operation of vehicle and all financial options explained as well as dealer options. More

From the moment you arrive to Lexus RiverCenter you experience exceptional service. The staff is amazing. They will do everything possible to make sure you are 100% satisfied with every visit to th experience exceptional service. The staff is amazing. They will do everything possible to make sure you are 100% satisfied with every visit to their dealership and make you feel like the most important customer every time. There are so many places that you can purchase a car, but not everywhere provides a welcoming atmosphere with all of the amenities of Lexus RiverCenter. Multiple waiting Lounges, great coffee and complimentary car washes….you can’t beat it! Lexus RiverCenter has great service, wonderful follow-up and reliable cars!! The staff will listen, respond and have thorough knowledge of their vehicles - communication is key - a most valuable asset! A few of the great reasons why I decided to purchase a Lexus from LRC. Thank you, Paul Suchanek and Lexus RiverCenter for my GS 350! Sharon Laine, Burlington KY More

Listed on my facebook page: We are very impressed with Listed on my facebook page: We are very impressed with Lexus RiverCenter. Our purchase and negotiations for Richard's new car have been seemless. T Listed on my facebook page: We are very impressed with Lexus RiverCenter. Our purchase and negotiations for Richard's new car have been seemless. This is truly a first class dealership and should not be overlooked for A+ quality used vehicles. They are truly taking in trade and resale some high-quality cars. The Sequioa has *every single* maintenance record ever performed, a great CarFax, and all service was performed at either Performance or Kerry Toyota. From a buyer's standpoint, this is such a great selling point and tipped our decision toward this car. Plus--we get to pay cash. I cannot tell you what a relief it is to be able to find a car in our price range. More

My Salesman was very honest and helped me make a great decision. He pointed out the pros and cons of each car I was interested in purchasing. There was no pressure and it was very laid back. decision. He pointed out the pros and cons of each car I was interested in purchasing. There was no pressure and it was very laid back. More

My experience with Lexus Rivercenter in Covington, Kentucky was indeed great. I was having trouble with my old car and I sent an E-mail inquiry to them because I had heard such good things about Lexu Kentucky was indeed great. I was having trouble with my old car and I sent an E-mail inquiry to them because I had heard such good things about Lexus Rivercenter and their product. They responded quickly and nicely, but I was busy at that time, so I decided not to go in. However, when the great interest rates were offered, Lynn quickly informed me and that was exactly the right time. We thought Lynn was wonderful. She was friendly and knowledgable. She met us on our level. She let us drive that extremely valuable car on our own for a test drive, even though she was very welcome to come with us. Paul Suchanek was great. He offered us a good deal and we left very satisfied and very happy about our purchase. I am looking forward to talking with my friend Marty who also had a great experience with the Lexus team. Paul was also technically adept. He synched my Blackberry to the Bluetooth which I could not do. Apparently it was not that easy, but he took his time to make sure that it was done correctly. More

From the time of my initial contact with Lexus Rivercenter to the point the sale was complete, the service was superior. I initially made an inquiry via the web and was able to quickly schedule a Rivercenter to the point the sale was complete, the service was superior. I initially made an inquiry via the web and was able to quickly schedule a time to meet and test drive the applicable vehicle. The sales staff was able to quickly and efficiently address all of my questions. At the time of delivery, the Paul went through all of the relevant features and even took the time to pair my phone with the blue tooth. More

Great dealership and a wonderful salesperson. We were treated great with no pressure to purchase. All of the staff made you feel as you are special. Phil Booth was exceptional in his explaining the car a treated great with no pressure to purchase. All of the staff made you feel as you are special. Phil Booth was exceptional in his explaining the car and the process. We would recommend this dealership to anyone. More

Purchased a certified 2008 400h from Paul Suchanek (the Internet Sales Manager). I was a little apprehensive about buying a car sight unseen based on dealer decryption, but since it was certified and the Internet Sales Manager). I was a little apprehensive about buying a car sight unseen based on dealer decryption, but since it was certified and the dealership had a very good reputation I bought the car from 100 miles away with the condition that the car had to be as described when I picked it up and finalized the paperwork. All expectations were exceeded. Paul had all the paperwork prepared when I arrived and the car looked even better then expected. Well worth the trip and I plan to return for future Lexus purchases. Very pleased with the entire transaction and one of the BEST car dealer experiences I've had. Needless to say, I will highly recommend Lexus Rivercenter to friends and family. More

The deal was done over email and web chat. Very responsive and easy to work with. The entire process was simple an there were no games and no surprises. I ask questions and he was very responsive a responsive and easy to work with. The entire process was simple an there were no games and no surprises. I ask questions and he was very responsive and honest. There were no gimmicks or games.Highly recommended! More

It was an exceptional, seamless experience - the king that you should expect from a dealer of high-end vehicles. The purchase was arranged completely thru email, text and phone. No visit to the dealershi that you should expect from a dealer of high-end vehicles. The purchase was arranged completely thru email, text and phone. No visit to the dealership was necessary until I picked up my new car. I felt that the staff at Rivercenter went out of their way to help make the sales process a pleasure. More