Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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My husband and I recently purchased a new Lexus vehicle through internet sales and Ben Bruner. Ben was extremely knowledgable on the product line and answered all of our questions. He was outstanding in through internet sales and Ben Bruner. Ben was extremely knowledgable on the product line and answered all of our questions. He was outstanding in customer service, always fielding our questions and answering them promptly and courteously. I will consult Ben again for future purchases, and have already recommended him to many of my family and friends. He stayed with us from the first point of contact through the purchase, finance and final drive off from the dealership. We sincerely thank Ben for being a real pleasure to deal with, Donna and Ken Schwartz More
I found this dealership from Internet research, looking for the best price for exactly the car I wanted. Lexus RiverCenter had both. I dealt with salesman Ben Bruner, who I would highly recommend. He wa for the best price for exactly the car I wanted. Lexus RiverCenter had both. I dealt with salesman Ben Bruner, who I would highly recommend. He was very responsive to my calls and questions before my 2013 Lexus arrived, and was wonderful during the actual buying process. He has even called me after the sale to He is professional, yet gives personal input that was most helpful to me. The rest of the Lexus staff, Chris (the manager) and Ian (in finance) were also both friendly, knowledgeable, and helpful. I traveled a long way to get my car; it was worth it. Please check out this dealership for the car on your wishlist. More
I have now purchased 3 vehicles from Lexus RiverCenter and Paul Suchanek personally. That is a record for me. My Friends have asked me why as that dealership is 2 hours away? Evidently at least and Paul Suchanek personally. That is a record for me. My Friends have asked me why as that dealership is 2 hours away? Evidently at least one of my friends listened and remembered my story. His daughter wanted a Lexus SUV hybrid type. His daughter, a brilliant member of a School of Business Faculty with a Law Degree and Chemistry degree. She didn’t have a Lexus dealer nearby and was willing to travel. She talked to her dear old Dad, who passed on my story of why I purchased cars from out of town at Lexus RiverCenter. Bottom line, she purchased an SUV through USAA program with Lexus RiverCenter, making a 3+ hour drive each way to do so! What can I say? WOW. More
Excellent purchasing experience. Ben Bruner was friendly and excellent in his sale...typical "Lexus" buying experience: knowledgeable; helping to reach an informed purchase. Wes Adams thoroughly explained and excellent in his sale...typical "Lexus" buying experience: knowledgeable; helping to reach an informed purchase. Wes Adams thoroughly explained the features of my purchased Lexus 350 RX. Would definitely recommend this dealership for Lexus purchase!! More
Paul Suchanek and Ben Bruner were extremely helpful and searched other dealers' inventory until they found the car I wanted. Great customer service and very friendly. I would highly recommend them to frien searched other dealers' inventory until they found the car I wanted. Great customer service and very friendly. I would highly recommend them to friends. More
Dealing with Paul Suchanek and the internet sales team at Rivercenter was so easy that I drove 6 hours from Alabama. The price on the used Lexus I purchased was $2500 less than anything I'd seen within 200 Rivercenter was so easy that I drove 6 hours from Alabama. The price on the used Lexus I purchased was $2500 less than anything I'd seen within 200 miles of home. Paul appraised my trade via emailed pictures & gave me a solid value. Great experience. Well worth the trip. More
Great Service and Experience! Love working with the Employees and this dealership. Always accommodating and willing go the extra mile. This dealership is one of reasons I decided to purchase my new L Employees and this dealership. Always accommodating and willing go the extra mile. This dealership is one of reasons I decided to purchase my new Lexus. More
I traveled 2 hours one way, choosing to not deal with my 2 local Lexus dealerships in order to purchase from Rivercenter and Paul in Internet Sales. Their advertised prices were $2,000 below my local deale 2 local Lexus dealerships in order to purchase from Rivercenter and Paul in Internet Sales. Their advertised prices were $2,000 below my local dealerships and Paul was easy to work with compared to my local dealerships. I will let anyone know in Central Ohio that the drive is well worth it when purchasing a Lexus! More
I had bought a Lexus from a used car lot and realized it needed new tires. The previous owner had lost the Lugnut key and the used car lot didnt have it and couldnt/wouldnt help me. After calling around t needed new tires. The previous owner had lost the Lugnut key and the used car lot didnt have it and couldnt/wouldnt help me. After calling around to other parts places and dealerships to get a Lugnut key and not getting any help, I called the Lexus RiverCenter this past Saturday and spoke to Joe. He was very helpful and told me I could come right over and get a key from them. When I arrived I asked for Joe and he took me back to parts where Chris came out and checked my car to see which one I needed. I had the new key in less than 10 minutes and was able to get the new tires so I didnt miss work on Monday. I am very grateful for the quick and courteous service I received from them, thanks guys! Beth Trainor-University of Cincinnati More
I can not say enough good things about the customer service and how great I have been treated . Best anywhere period thanks joe and Belinda service and how great I have been treated . Best anywhere period thanks joe and Belinda More