Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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I have now purchased 3 vehicles from Lexus RiverCenter and Paul Suchanek personally. That is a record for me. My Friends have asked me why as that dealership is 2 hours away? Evidently at least and Paul Suchanek personally. That is a record for me. My Friends have asked me why as that dealership is 2 hours away? Evidently at least one of my friends listened and remembered my story. His daughter wanted a Lexus SUV hybrid type. His daughter, a brilliant member of a School of Business Faculty with a Law Degree and Chemistry degree. She didn’t have a Lexus dealer nearby and was willing to travel. She talked to her dear old Dad, who passed on my story of why I purchased cars from out of town at Lexus RiverCenter. Bottom line, she purchased an SUV through USAA program with Lexus RiverCenter, making a 3+ hour drive each way to do so! What can I say? WOW. More
Excellent purchasing experience. Ben Bruner was friendly and excellent in his sale...typical "Lexus" buying experience: knowledgeable; helping to reach an informed purchase. Wes Adams thoroughly explained and excellent in his sale...typical "Lexus" buying experience: knowledgeable; helping to reach an informed purchase. Wes Adams thoroughly explained the features of my purchased Lexus 350 RX. Would definitely recommend this dealership for Lexus purchase!! More
Paul Suchanek and Ben Bruner were extremely helpful and searched other dealers' inventory until they found the car I wanted. Great customer service and very friendly. I would highly recommend them to frien searched other dealers' inventory until they found the car I wanted. Great customer service and very friendly. I would highly recommend them to friends. More
Dealing with Paul Suchanek and the internet sales team at Rivercenter was so easy that I drove 6 hours from Alabama. The price on the used Lexus I purchased was $2500 less than anything I'd seen within 200 Rivercenter was so easy that I drove 6 hours from Alabama. The price on the used Lexus I purchased was $2500 less than anything I'd seen within 200 miles of home. Paul appraised my trade via emailed pictures & gave me a solid value. Great experience. Well worth the trip. More
Great Service and Experience! Love working with the Employees and this dealership. Always accommodating and willing go the extra mile. This dealership is one of reasons I decided to purchase my new L Employees and this dealership. Always accommodating and willing go the extra mile. This dealership is one of reasons I decided to purchase my new Lexus. More
I traveled 2 hours one way, choosing to not deal with my 2 local Lexus dealerships in order to purchase from Rivercenter and Paul in Internet Sales. Their advertised prices were $2,000 below my local deale 2 local Lexus dealerships in order to purchase from Rivercenter and Paul in Internet Sales. Their advertised prices were $2,000 below my local dealerships and Paul was easy to work with compared to my local dealerships. I will let anyone know in Central Ohio that the drive is well worth it when purchasing a Lexus! More
I had bought a Lexus from a used car lot and realized it needed new tires. The previous owner had lost the Lugnut key and the used car lot didnt have it and couldnt/wouldnt help me. After calling around t needed new tires. The previous owner had lost the Lugnut key and the used car lot didnt have it and couldnt/wouldnt help me. After calling around to other parts places and dealerships to get a Lugnut key and not getting any help, I called the Lexus RiverCenter this past Saturday and spoke to Joe. He was very helpful and told me I could come right over and get a key from them. When I arrived I asked for Joe and he took me back to parts where Chris came out and checked my car to see which one I needed. I had the new key in less than 10 minutes and was able to get the new tires so I didnt miss work on Monday. I am very grateful for the quick and courteous service I received from them, thanks guys! Beth Trainor-University of Cincinnati More
I can not say enough good things about the customer service and how great I have been treated . Best anywhere period thanks joe and Belinda service and how great I have been treated . Best anywhere period thanks joe and Belinda More
I actually met with Paul to purchase for my father. Paul was incredible to deal with and took the time to listen to all the stories my 82 year father had to tell us. God love Pauls patience. Afterall wa was incredible to deal with and took the time to listen to all the stories my 82 year father had to tell us. God love Pauls patience. Afterall was said and done, I challenged Paul to get me out of my lease early and put me in a new GS350. What an incredible machine. All the things I was dissappointed with back in 2004 have all been upgraded. It runs circles around my Cadillac CTS4 3.6L. Not even a close second. The automation in the car is amazing, with great response to voice commands. Who needs Siri with this car... Paul called me a few days later and said I think we can make it work. I didn't think there was a chance. Within a few hours I was at the dealership driving away in a 2013 GS350. No way any other dealership pulls that off! Paul was great from beginning to end with everything! If you want a Lexus or are looking for a great used car, buy it from Lexus Rivercenter - and just ask for Paul Suchanek! I promise you won't be dissappointed. I should know, I am in the service industry and demand great service, and Paul provided great service. Jeff More