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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

4.5
264 Reviews

709 Wright's Summit Parkway

Fort Wright, KY

41011

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Showing 264 reviews

December 26, 2013

Bought 2009 accord 1/2013. New tires had flat spots on tires which only noticed at 60+mph. Had leaking timing cover which could have cost $100's but was luckily under warranty. I recommend taking caution More

by Maxwell32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Suchanek, Lisa Bernstein
December 17, 2013

We are on our third lease with this dealership. Highly recommend Dave Ritchey; our sales person. He is a pleasure to deal with. Over the years we have dealt with Lisa Bernstein the GM as well; which has More

by btiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Bernstein, Dave Ritchey, Justin Lyman, Mike Massey
November 04, 2013

Purchasing my 2014 ES from Lexus Rivercenter has been a truly outstanding experience. Phil Booth and Chris Patterson where courteous and caring without the typical overbearing and persistent approach typi More

by mrberry01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Booth, Chris Patterson
October 31, 2013

Ben Bruner was courteous, very helpful and knowledgeable about the RX 350. He is an exceptional Lexus employee. He is outstanding in every way and a great person. More

by toxic1873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bruner
September 15, 2013

I had been searching for a new-to-me car for a little over a year. Nothing was wrong with my previous vehicle other than I was ready for a change so I was able to take my time and research as I waited pa More

by JWade924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bruner
July 09, 2013

Dealing with Chris Patterson and Bill Zinn is always a great experience. Great pricing and great service has been my experience with Lexus Rivercenter. Employees are friendly and know their product lin More

by Timberlure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Zinn, Chris Patterson
June 27, 2013

Bill is very personable, likes helping customers find the car that they want, and getting it in the color combination they prefer. Explains features well. Tenacious in following up questions, issues after s More

by 3haPpy28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Zinn
June 14, 2013

I visited Lexus River Center because I thought that it was a reputable establishment. While test driving the vehicle I noticed an issue and was advised that it would be taken care of, that the tires neede More

by neshruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Nussbaum, Ian Etheridge, Bob Sunderman, Justin Lyman, Bob Snyder, Heather Clendening
March 23, 2013

Just purchased our third vehicle from Lexus River Center with Paul Suchanek as our sales person each time in a period of less than three years. Always an excellent experience (thus our return) and unbelieva More

by bryanthayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn, Paul Suchanek
March 12, 2013

This is the second time we purchased a vehicle from Lexus Rivercenter through Paul Suchanek. Even though there is a closer dealer, it is worth the extra miles to travel to this dealer. Paul has always been More

by dbisdorf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
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