Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Highest Quality The service at Lexus RiverCenter is always the highest quality. It never fails to perform. You can always expect your service to be done correctly H The service at Lexus RiverCenter is always the highest quality. It never fails to perform. You can always expect your service to be done correctly Heather, Justin and Dave are the very best! More

Outstanding Experience From walking in the front door without an appointment to car delivery to follow up details the Experience has been terrific. No details remain and I w From walking in the front door without an appointment to car delivery to follow up details the Experience has been terrific. No details remain and I will be back. More

The best! I had the best experience at Rivercenter today. Maryl Wasmund was completely professional and knowledgable in discussing all my options for a new leas I had the best experience at Rivercenter today. Maryl Wasmund was completely professional and knowledgable in discussing all my options for a new lease. I will be a forever Rivercenter customer! More

Outstanding Service!!!! Performance Lexus Rivercenter has my absolute five star rating. Excellent service, delivered on time with quality work. Heather's efforts in having Performance Lexus Rivercenter has my absolute five star rating. Excellent service, delivered on time with quality work. Heather's efforts in having the service completed on my vehicle on my time was exactly as desired. She and the dealership are first rate porfessionals. I would recommend them to anyone without any reservations. More

Consistently Outstanding I only needed an oil change this trip...but I am always impressed with Hearher's consistent professionalism and willingness to go the extra mile. Have I only needed an oil change this trip...but I am always impressed with Hearher's consistent professionalism and willingness to go the extra mile. Haven't found a better service experience anywhere. More

Easy oil change It is always a pleasant visit to the service department at Lexus Rivercenter. From arrival to departure, we are always dealing with friendly personnel It is always a pleasant visit to the service department at Lexus Rivercenter. From arrival to departure, we are always dealing with friendly personnel. Heather always takes care of us and answers all of my many questions. She is very knowledgable and a treat to work with. The lounge area is a great place to wait with many features. When finished with service, it is nice to pick up our freshly washed car and go. This is a first rate dealership! More

10,000-mile service was excellent On January 12, 2015 I took my GX460 in for service. I was in and out in no time (including getting a lift to work and back) and was taken care of prof On January 12, 2015 I took my GX460 in for service. I was in and out in no time (including getting a lift to work and back) and was taken care of professionally as always. I have taken my various Lexus vehicles to Lexus RiverCenter for service for the last 11 years and cannot say enough about how well they have handled everything for me without flaw. My service advisor Mike Massey makes it seem like I am his only customer for the day. He always gets me in and out and answers any questions that I may have. More

2014 Lexus ES350 On Saturday, August 30, 2014 I turned early in my leased 2011 Lexus RX350 and leased a new2014 Lexus ES350 from Lexus RiverCenter, Covington, KY. The On Saturday, August 30, 2014 I turned early in my leased 2011 Lexus RX350 and leased a new2014 Lexus ES350 from Lexus RiverCenter, Covington, KY. The deal was too good to pass up. Dave Ritchie was my salesman and he was excellent and the sale went smooth as clockwork. I also dealt with Kevin Hitchcock, who is the Finance Manager and he was also excellent to work with. Westly Adams showed me all the controls and went over all the equipment in my new Lexus. Westly was also outstanding and extremely patient that I understood everything. This is my fifth Lexus and all have been outstanding. Pleasure to deal with all the personnel at Lexus RiverCenter. If you are in need of a quality new car check with Dave Ritchie. I know you will go away very satisfied. More

Great Job! My experience with the Lexus RiverCenter team has been awesome! From the first shopping expedition to the sale negotiation and final decision to pur My experience with the Lexus RiverCenter team has been awesome! From the first shopping expedition to the sale negotiation and final decision to purchase our RX350 F Sport from them. That, and our first service experience was equally great. Keep up the good work!! More

Another purchase. My recent purchase marks over a decade of LexusRivercenter experience having purchased 2 of the 3 Rx models owned during that period. Obviously the de My recent purchase marks over a decade of LexusRivercenter experience having purchased 2 of the 3 Rx models owned during that period. Obviously the dealership in doing something right to satisfy a person who has owned 25 different vehicles in his lifetime. Beyond the first class facility, the staff clearly makes a difference. Phil Booth established a customer relationship several months ago that eventually resulted in my 20l5 RX purchase. It was nice to see that Phil had the organization support of the store management as demonstrated by the personal involvement of Lisa Bernstein. I should add that although its been over 2 years since I last owned a Lexus, part of the buying decision was based on my after the sale service through previous contacts with the service department in particular Justin Lyman. JSW More