
Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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Exceptional as always Pleasant ,painless car care. Has been this way for 14 years. I have purchased three cars during that time and never encountered a harsh word. Pleasant ,painless car care. Has been this way for 14 years. I have purchased three cars during that time and never encountered a harsh word. More
great service You expect great things from Lexus and you get it at Lexus Rivercenter. Bill Zinn is a great salesman and is exceptionally knowledgeable about the pr You expect great things from Lexus and you get it at Lexus Rivercenter. Bill Zinn is a great salesman and is exceptionally knowledgeable about the product. More
Highest Quality The service at Lexus RiverCenter is always the highest quality. It never fails to perform. You can always expect your service to be done correctly H The service at Lexus RiverCenter is always the highest quality. It never fails to perform. You can always expect your service to be done correctly Heather, Justin and Dave are the very best! More
Outstanding Experience From walking in the front door without an appointment to car delivery to follow up details the Experience has been terrific. No details remain and I w From walking in the front door without an appointment to car delivery to follow up details the Experience has been terrific. No details remain and I will be back. More
The best! I had the best experience at Rivercenter today. Maryl Wasmund was completely professional and knowledgable in discussing all my options for a new leas I had the best experience at Rivercenter today. Maryl Wasmund was completely professional and knowledgable in discussing all my options for a new lease. I will be a forever Rivercenter customer! More
Outstanding Service!!!! Performance Lexus Rivercenter has my absolute five star rating. Excellent service, delivered on time with quality work. Heather's efforts in having Performance Lexus Rivercenter has my absolute five star rating. Excellent service, delivered on time with quality work. Heather's efforts in having the service completed on my vehicle on my time was exactly as desired. She and the dealership are first rate porfessionals. I would recommend them to anyone without any reservations. More
Consistently Outstanding I only needed an oil change this trip...but I am always impressed with Hearher's consistent professionalism and willingness to go the extra mile. Have I only needed an oil change this trip...but I am always impressed with Hearher's consistent professionalism and willingness to go the extra mile. Haven't found a better service experience anywhere. More
Easy oil change It is always a pleasant visit to the service department at Lexus Rivercenter. From arrival to departure, we are always dealing with friendly personnel It is always a pleasant visit to the service department at Lexus Rivercenter. From arrival to departure, we are always dealing with friendly personnel. Heather always takes care of us and answers all of my many questions. She is very knowledgable and a treat to work with. The lounge area is a great place to wait with many features. When finished with service, it is nice to pick up our freshly washed car and go. This is a first rate dealership! More
10,000-mile service was excellent On January 12, 2015 I took my GX460 in for service. I was in and out in no time (including getting a lift to work and back) and was taken care of prof On January 12, 2015 I took my GX460 in for service. I was in and out in no time (including getting a lift to work and back) and was taken care of professionally as always. I have taken my various Lexus vehicles to Lexus RiverCenter for service for the last 11 years and cannot say enough about how well they have handled everything for me without flaw. My service advisor Mike Massey makes it seem like I am his only customer for the day. He always gets me in and out and answers any questions that I may have. More
2014 Lexus ES350 On Saturday, August 30, 2014 I turned early in my leased 2011 Lexus RX350 and leased a new2014 Lexus ES350 from Lexus RiverCenter, Covington, KY. The On Saturday, August 30, 2014 I turned early in my leased 2011 Lexus RX350 and leased a new2014 Lexus ES350 from Lexus RiverCenter, Covington, KY. The deal was too good to pass up. Dave Ritchie was my salesman and he was excellent and the sale went smooth as clockwork. I also dealt with Kevin Hitchcock, who is the Finance Manager and he was also excellent to work with. Westly Adams showed me all the controls and went over all the equipment in my new Lexus. Westly was also outstanding and extremely patient that I understood everything. This is my fifth Lexus and all have been outstanding. Pleasure to deal with all the personnel at Lexus RiverCenter. If you are in need of a quality new car check with Dave Ritchie. I know you will go away very satisfied. More