Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
Filter Reviews by Keyword
By Type
Showing 262 reviews
A GREAT EXPERIENCE! This was my first experience with Lexus and also with Lexus RiverCenter. My wife's friend gave me Phil Booth's name and I must say that I was very pl This was my first experience with Lexus and also with Lexus RiverCenter. My wife's friend gave me Phil Booth's name and I must say that I was very pleased with my experience from the get go. I arranged a time to check out a pre-owned vehicle that I had seen on line and wound up buying the car that very day. Phil was very friendly, knowledgable and engaging. They were very accomodating in negotiating both the price of the car as well as the price of my trade-in. I was able to take the car home that evening and brought it back a few days later for a professional detail. They gave me a loaner car while my new car was getting cleaned up. I must say that I would not hesitate to recommend this dealership or dealing with Phil Booth to both family and friends and may very well end up back there in a couple years when my wife is in the market for a new car. More
easy as pie i knew the car i wanted and called thursday afternoon. forms were e -mailed to me, filled them out, went over thursday early evening, signed some for i knew the car i wanted and called thursday afternoon. forms were e -mailed to me, filled them out, went over thursday early evening, signed some forms, got the keys to a beautiful 2012 RX 350 in white. oh yeah, they took my check.....but i also got a good deal! happy, happy! More
Hats Off to Lexus RiverCenter! My husband and I just had a last minute need to have our vehicle serviced since we were planning an extended trip. I called Lexus RiverCenter the even My husband and I just had a last minute need to have our vehicle serviced since we were planning an extended trip. I called Lexus RiverCenter the evening before being in northern KY, and was surprised to find the service department could work our vehicle in so quickly. My husband and I found everyone to be extremely accommodating. We appreciated being able to get in for service at the last minute and still be able to get a loaner automobile without a hassle. This was a pleasant experience with professional work and professional people. Hats off to Lexus RiverCenter of Covington, KY. More
Exceptional as always Pleasant ,painless car care. Has been this way for 14 years. I have purchased three cars during that time and never encountered a harsh word. Pleasant ,painless car care. Has been this way for 14 years. I have purchased three cars during that time and never encountered a harsh word. More
great service You expect great things from Lexus and you get it at Lexus Rivercenter. Bill Zinn is a great salesman and is exceptionally knowledgeable about the pr You expect great things from Lexus and you get it at Lexus Rivercenter. Bill Zinn is a great salesman and is exceptionally knowledgeable about the product. More
Highest Quality The service at Lexus RiverCenter is always the highest quality. It never fails to perform. You can always expect your service to be done correctly H The service at Lexus RiverCenter is always the highest quality. It never fails to perform. You can always expect your service to be done correctly Heather, Justin and Dave are the very best! More
Outstanding Experience From walking in the front door without an appointment to car delivery to follow up details the Experience has been terrific. No details remain and I w From walking in the front door without an appointment to car delivery to follow up details the Experience has been terrific. No details remain and I will be back. More
The best! I had the best experience at Rivercenter today. Maryl Wasmund was completely professional and knowledgable in discussing all my options for a new leas I had the best experience at Rivercenter today. Maryl Wasmund was completely professional and knowledgable in discussing all my options for a new lease. I will be a forever Rivercenter customer! More
Outstanding Service!!!! Performance Lexus Rivercenter has my absolute five star rating. Excellent service, delivered on time with quality work. Heather's efforts in having Performance Lexus Rivercenter has my absolute five star rating. Excellent service, delivered on time with quality work. Heather's efforts in having the service completed on my vehicle on my time was exactly as desired. She and the dealership are first rate porfessionals. I would recommend them to anyone without any reservations. More
Consistently Outstanding I only needed an oil change this trip...but I am always impressed with Hearher's consistent professionalism and willingness to go the extra mile. Have I only needed an oil change this trip...but I am always impressed with Hearher's consistent professionalism and willingness to go the extra mile. Haven't found a better service experience anywhere. More