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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

4.5
267 Reviews

709 Wright's Summit Parkway

Fort Wright, KY

41011

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Showing 267 reviews

October 31, 2016

Number ONE in customer service Lexus RiverCenter always goes above and beyond no matter what the reason for my visit. Last Friday all I needed was an oil change and to evaluate my More

by DonnaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Douglas
October 14, 2016

Great customer service Lexus RiverCenter has gone above and beyond to help us and accommodate us. We are always offered a car to use while our vehicle is being serviced whi More

by Ashleyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lyman
Oct 19, 2016 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Hello Ashleyd, Thanks for your feedback from our Service Department - we love what we do, and we are pleased to hear that it shows! Let us know if you need anything, see you next visit Thanks

October 13, 2016

Great experience Great job very caring thoughtful from the time I arrive to the time the car was done I would recommend this dealership to everybody that has Alexis More

by ritchie allen godsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Massey
October 03, 2016

Best Dealer Experience Had a high pressure oil hose that had a hole in it blowing oil all over. Had AAA tow it in that night and called them the next morning. Explained my More

by Lexus 07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lyman
September 28, 2016

Regular service @ 10000 miles I had a couple of questions which were answered quickly to my satisfaction. One was a "marred" video screen which the service manager properly diagno More

by Dick Boettcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Judicki
September 18, 2016

Great team work and service here! I have always had good experiences at this Lexus dealer, but this one was the best. It was very busy when I pulled in, almost no one to greet me, and More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am pretty sure his tag said Steve
August 02, 2016

Cincinnati's Best I just can’t say enough great things about the crew at Lexus Rivercenter. My wife and I both drive a Lexus and we would have very difficult time switc More

by Bkass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lyman, Mike Massey, Matt Begelt, Kate Funke
April 11, 2016

Thank you RiverCenter Team! I just purchased tires from the Lexus dealer???? Yes, They treated me fantastic. I shopped around and found that Lexus RiverCenter had the very best More

by kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Stone
April 09, 2016

Thank you, Nikki Leper! I was so impressed with Nikki's availability, patience and instant-communication at my request (email, text, phone!) that I wanted to write about my e More

by jglexus16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Leper
March 05, 2016

Best car-buying experience I've ever had! Performance Lexus Rivercenter treated me like they wanted to build a relationship and have me return as a customer when it's time for a new car; not l More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Agbomi
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