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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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Top Notch! Dave went out of his way to get the car that we wanted. He was fantastic and will certainly use him again. The entire experience was very pleasant. I Dave went out of his way to get the car that we wanted. He was fantastic and will certainly use him again. The entire experience was very pleasant. I can't say enough about this dealership. Outstanding! It They made us feel like we were family! Bill was a hoot! He was also great to work with and went far beyond what was required of him. More
THE BEST!! Dave Ritchie and Lexus RiverCenter are the absolute best!! Had the best car-buying experience ever. Dave is very friendly, knowledgeable and helpful.. Dave Ritchie and Lexus RiverCenter are the absolute best!! Had the best car-buying experience ever. Dave is very friendly, knowledgeable and helpful...the entire crew at Lexus RiverCenter is welcoming! More
Dave Ritchey did a great job presenting my Lexus options . I stopped in several other "high end" dealers and Performance Lexus was by the far the best experience.Dave Ritchey understood what I was looking for I stopped in several other "high end" dealers and Performance Lexus was by the far the best experience.Dave Ritchey understood what I was looking for and the easiest way to get it. Their follow up and executing the car that I wanted was low key but thorough. More
New Car and Service Dept.Excellence Serigne Lam of Lexus RiverCenter went above and beyond in his efforts to help me get my 2015 Lexus RX350. He is a true professional and an extremely Serigne Lam of Lexus RiverCenter went above and beyond in his efforts to help me get my 2015 Lexus RX350. He is a true professional and an extremely knowledgeable sales consultant. He ensured I had an exceptional customer experience! I will recommend him to all my friends/family! Many thanks to Justin Lyman and Mike Massey for the outstanding service I have received from Lexus Rivercenter, over the years. Babacar Diagne. More
New car My second purchase from Dave and it was very efficient. He spends a lot of time with his customers. He is enthusiastic and helps his customers get a g My second purchase from Dave and it was very efficient. He spends a lot of time with his customers. He is enthusiastic and helps his customers get a good deal. More
Service Dept.Excellence Martin Pagett is the Service Advisor to whom I feel exceptionally fortunate to be assigned. He always seems to go above and beyond what's expected. Martin Pagett is the Service Advisor to whom I feel exceptionally fortunate to be assigned. He always seems to go above and beyond what's expected. It seems odd to look forward to getting one's car serviced, but with Martin, I always do! Thank you! Robert H. Smith More
Thank you for your kindness, help, and great service I went in to have a warning light checked regarding the tires. They checked the warning light, replaced it, and did the 50,000 mile service at the sam I went in to have a warning light checked regarding the tires. They checked the warning light, replaced it, and did the 50,000 mile service at the same visit without an appointment. Since this time of year is extremely hectic, I really appreciated the excellent attention and service I got through Heather. More
Number ONE in customer service Lexus RiverCenter always goes above and beyond no matter what the reason for my visit. Last Friday all I needed was an oil change and to evaluate my Lexus RiverCenter always goes above and beyond no matter what the reason for my visit. Last Friday all I needed was an oil change and to evaluate my tires. Steve Douglas was polite and patient in his explanation of the status of my vehicle. I needed 4 tires now and rear brakes replaced soon. I recommend Lexus RiverCenter to everyone. More
Great customer service Lexus RiverCenter has gone above and beyond to help us and accommodate us. We are always offered a car to use while our vehicle is being serviced whi Lexus RiverCenter has gone above and beyond to help us and accommodate us. We are always offered a car to use while our vehicle is being serviced which is most helpful. I highly reccomend Lexus RiverCenter! More
Great experience Great job very caring thoughtful from the time I arrive to the time the car was done I would recommend this dealership to everybody that has Alexis Great job very caring thoughtful from the time I arrive to the time the car was done I would recommend this dealership to everybody that has Alexis More