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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

4.5
264 Reviews

709 Wright's Summit Parkway

Fort Wright, KY

41011

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Showing 264 reviews

March 13, 2017

Top Notch! Dave went out of his way to get the car that we wanted. He was fantastic and will certainly use him again. The entire experience was very pleasant. I More

by MelanieW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Zinn, Dave Ritchey
March 12, 2017

THE BEST!! Dave Ritchie and Lexus RiverCenter are the absolute best!! Had the best car-buying experience ever. Dave is very friendly, knowledgeable and helpful.. More

by SJ RX350 FSport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Mueller, Bill Zinn, Dave Ritchey
January 29, 2017

Dave Ritchey did a great job presenting my Lexus options . I stopped in several other "high end" dealers and Performance Lexus was by the far the best experience.Dave Ritchey understood what I was looking for More

by Carman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Wiedenbein, Bill Zinn, Dave Ritchey
January 07, 2017

New Car and Service Dept.Excellence Serigne Lam of Lexus RiverCenter went above and beyond in his efforts to help me get my 2015 Lexus RX350. He is a true professional and an extremely More

by BBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serigne Lam
December 26, 2016

New car My second purchase from Dave and it was very efficient. He spends a lot of time with his customers. He is enthusiastic and helps his customers get a g More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ritchey
December 15, 2016

Service Dept.Excellence Martin Pagett is the Service Advisor to whom I feel exceptionally fortunate to be assigned. He always seems to go above and beyond what's expected. More

by Robert Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Pagett
December 13, 2016

Thank you for your kindness, help, and great service I went in to have a warning light checked regarding the tires. They checked the warning light, replaced it, and did the 50,000 mile service at the sam More

by vusnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Clendening
October 31, 2016

Number ONE in customer service Lexus RiverCenter always goes above and beyond no matter what the reason for my visit. Last Friday all I needed was an oil change and to evaluate my More

by DonnaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Douglas
October 14, 2016

Great customer service Lexus RiverCenter has gone above and beyond to help us and accommodate us. We are always offered a car to use while our vehicle is being serviced whi More

by Ashleyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lyman
Oct 19, 2016 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Hello Ashleyd, Thanks for your feedback from our Service Department - we love what we do, and we are pleased to hear that it shows! Let us know if you need anything, see you next visit Thanks

October 13, 2016

Great experience Great job very caring thoughtful from the time I arrive to the time the car was done I would recommend this dealership to everybody that has Alexis More

by ritchie allen godsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Massey
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