Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Great service, great car, great experience. Jason Zylka was wonderful to work with. Really listened to what was important and matched it with the perfect car within our budget. Even our 16 Jason Zylka was wonderful to work with. Really listened to what was important and matched it with the perfect car within our budget. Even our 16 year old son noticed and commented on is professionalism. I can't say enough good things about him and would recommend Jason and Lexus RiverCenter to anyone. Thank you! More

Excellent experience Buying a new car can be daunting, and often unpleasant with the pressure from the sales person. However Hannah Hope made this a wonderful experience. Buying a new car can be daunting, and often unpleasant with the pressure from the sales person. However Hannah Hope made this a wonderful experience. I knew I would be buying a car from her within just a few minutes of speaking with her. She professional, and knowledgeable. More

The small stuff matters Purchased used Nissan from this Lexus dealership. Jason Zylka, sales consultant, was very professional and accommodating to make sure this vehicle wa Purchased used Nissan from this Lexus dealership. Jason Zylka, sales consultant, was very professional and accommodating to make sure this vehicle was the right fit me and for my family. Thanks for your Flexibility and Patience. More

Always pleased Had a midday appointment, at the last minute needed to drop car early and get a loaner. No problem! Riverfront has been amazing when it comes to serv Had a midday appointment, at the last minute needed to drop car early and get a loaner. No problem! Riverfront has been amazing when it comes to service. Attention doesn’t stop when the purchase is closed More

Excellent service on 5k miles servicing. Good courteous service, nice waiting area (although care should be taken to keep down volume of the TV). Good coffee and cookies. Comfortable waitin Good courteous service, nice waiting area (although care should be taken to keep down volume of the TV). Good coffee and cookies. Comfortable waiting area. More

Easy and Quick My visit to Performance Lexus RiverCenter for a 10,000 mile service went as smoothly as possible. Brett signed me in quickly. Bill took me to my gym My visit to Performance Lexus RiverCenter for a 10,000 mile service went as smoothly as possible. Brett signed me in quickly. Bill took me to my gym and came back at the requested time - which was great because a rain shower had begun. Back to the dealer without getting soaked. Quick sign off with Brett on the maintenance steps performed, and hop in the car sitting inside nearby. More

Walker Goins gave excellent customer service a to a damsel in distress. While on vacation, my key head broke and my car would not start. I spoke to Walker Goins gave excellent customer service a to a damsel in distress. While on vacation, my key head broke and my car would not start. I spoke to Walker Goins parts specialist, and made the hour drive to Covington Lexus. Upon arrival Walker gave us excellent customer service and with in 20 minutes,we were back on the road to finish our vacation! It is associates like Walker that makes Lexus what it is! Thank You More

Vacation Trip Troubles While on a recent vacation trip in June, my wife and I encountered a problem with our Lexus 350. The issue involved maintenance warnings on the dashbo While on a recent vacation trip in June, my wife and I encountered a problem with our Lexus 350. The issue involved maintenance warnings on the dashboard display, that impacted ABS functions and the cruise control function. Although not from the area, we stopped in at River Center Lexus to seek assistance before continuing on our journey further south. The service personnel there were helpful, professional, and quick to diagnose the problem. They resolved the issue and got us back on our way-at no cost! Thanks to Will and Justin for their prompt and trustworthy assistance. This dealership is exemplary. Just wanted everyone to know! Their effort was appreciated. More

Premier Service. Lexus Rivercenter provides outstanding service. Service personnel are very personable and always ready to answer any questions. I highly recommend Le Lexus Rivercenter provides outstanding service. Service personnel are very personable and always ready to answer any questions. I highly recommend Lexus Rivercenter in Covington Ky. More

Wonderful buying experience Nicole Leper did a wonderful job when I was inquiring about purchasing a new vehicle. She was extremely helpful and immediately answered every questio Nicole Leper did a wonderful job when I was inquiring about purchasing a new vehicle. She was extremely helpful and immediately answered every question I had whether it was by phone, email or text. Her friendly disposition made the experience great! Bill Zinn is a tech genius. Having him set up your new car for you is an added bonus. More