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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

4.5
267 Reviews

709 Wright's Summit Parkway

Fort Wright, KY

41011

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Showing 267 reviews

November 18, 2019

Great Group of People to work with! It was a Very comfortable waiting area. I Appreciate the video provided by the consultant reviewing your car! The Service Department Group tries har More

by MSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Timmerding
November 14, 2019

Performed miracles. In an extremely short period of time, on a Saturday afternoon, my car was towed to Performance Lexus RiverCenter, the flat tire was replaced, all the More

by jackrouse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Lyman, Mike Massey
November 14, 2019

Excellent Service Department The service department and its staff have been exceptional during my visits. Very comfortable but a professional experience at the same time. I reco More

by TimH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Phillips
November 14, 2019

She went above and beyond to get me financed and into the car I wanted . Already recommended people to visit her . Will do business with her and the dealership again !! More

by wyattsdad1027
Recommend Dealer
Yes
Employees Worked With
Hannah Hope, Hannah Hope
October 11, 2019

Buying a used car. It has been many years since I have had the experience of purchasing a car, and it was a pleasure and fortunate that Dave was my sales representative. More

by vito cavaleri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ritchey, Mike Massey
October 03, 2019

Nikki Leper Patient, professional, honestOnly sales Nikki Leper Patient, professional, honest Only sales person that I felt was really on my side Good/fair deal on new rx450h My benchmark for auto More

by Jake
Recommend Dealer
Yes
Employees Worked With
Nikki Leper
September 30, 2019

Lexus river center and Dave absolutely nailed it. we were in and out in an hour! Highest levels of sales quality I have experienced when buying a car. More

by Pscara112
Recommend Dealer
Yes
Employees Worked With
Lori Ritchey , Dave Ritchey
June 26, 2019

Service Stopped in for oil change without an appointment. Was promptly greeted by Walker Goins who took excellent care of me. Was informed that I needed a new More

by MHoctor57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Goins, Phil Booth, Justin Lyman, Mike Massey, Kate Funke
June 03, 2019

EXCELLENT CUSTOMER SERVICE I WAS IN THE BEGINNING STAGES OF SEARCHING FOR A NEW VEHICLE AS MY LEASE WAS GOING TO END ON MY SUBURBAN AUGUST 1. I HAD MADE A NUMBER OF INQUIRIES TO More

by meknuckles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN HITCHCOCK, Nikki Leper
March 24, 2019

Not satisified with the service We were managed to resolve the issue. Hope this helps you to better serve the other customers. Thanks for promptly reply to the review and trying to a More

by kevin.staceyit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Begelt
Mar 25, 2019 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Dear Mr. Kevin S., I just read your review and I would love to have some more information on this. If you could PLEASE contact me so I can get to the bottom of this and get this resolved. Thank you! Justin Lyman Service Manager Lexus RiverCenter 859.547.5360

Mar 25, 2019 -

kevin.staceyit responded

What more information you need?

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