
Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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Great Group of People to work with! It was a Very comfortable waiting area. I Appreciate the video provided by the consultant reviewing your car! The Service Department Group tries har It was a Very comfortable waiting area. I Appreciate the video provided by the consultant reviewing your car! The Service Department Group tries hard and truly cares. More
Performed miracles. In an extremely short period of time, on a Saturday afternoon, my car was towed to Performance Lexus RiverCenter, the flat tire was replaced, all the In an extremely short period of time, on a Saturday afternoon, my car was towed to Performance Lexus RiverCenter, the flat tire was replaced, all the other tires were checked, the car was washed, and a valet came to pick me up at my home and take me to the dealership. Mission accomplished. I'll never go anywhere else. More
Excellent Service Department The service department and its staff have been exceptional during my visits. Very comfortable but a professional experience at the same time. I reco The service department and its staff have been exceptional during my visits. Very comfortable but a professional experience at the same time. I recommend the Lexus RiverCenter service department for all of your Lexus repair needs. More
She went above and beyond to get me financed and into the car I wanted . Already recommended people to visit her . Will do business with her and the dealership again !! car I wanted . Already recommended people to visit her . Will do business with her and the dealership again !! More
Buying a used car. It has been many years since I have had the experience of purchasing a car, and it was a pleasure and fortunate that Dave was my sales representative. It has been many years since I have had the experience of purchasing a car, and it was a pleasure and fortunate that Dave was my sales representative. He was very knowledgeable and professional in the whole process of selling me the vehicle which I was looking for. More
Nikki Leper Patient, professional, honestOnly sales Nikki Leper Patient, professional, honest Only sales person that I felt was really on my side Good/fair deal on new rx450h My benchmark for auto Nikki Leper Patient, professional, honest Only sales person that I felt was really on my side Good/fair deal on new rx450h My benchmark for auto sales More
Lexus river center and Dave absolutely nailed it. we were in and out in an hour! Highest levels of sales quality I have experienced when buying a car. in and out in an hour! Highest levels of sales quality I have experienced when buying a car. More
Service Stopped in for oil change without an appointment. Was promptly greeted by Walker Goins who took excellent care of me. Was informed that I needed a new Stopped in for oil change without an appointment. Was promptly greeted by Walker Goins who took excellent care of me. Was informed that I needed a new battery which was taken care of at the same time. More
EXCELLENT CUSTOMER SERVICE I WAS IN THE BEGINNING STAGES OF SEARCHING FOR A NEW VEHICLE AS MY LEASE WAS GOING TO END ON MY SUBURBAN AUGUST 1. I HAD MADE A NUMBER OF INQUIRIES TO I WAS IN THE BEGINNING STAGES OF SEARCHING FOR A NEW VEHICLE AS MY LEASE WAS GOING TO END ON MY SUBURBAN AUGUST 1. I HAD MADE A NUMBER OF INQUIRIES TO A NUMBER OF OTHER DEALERSHIPS IN WHICH NO ONE EVER FOLLOWED THROUGH. IF THEY DID IT WAS 1 TO 2 WEEKS LATER. I CONTACTED NICOLE LEPER (INTERNET SALES) VIA EMAIL AND SHE GOT BACK WITH ME IMMEDIATELY. SHE WAS AN ABSOLUTE JOY TO WORK WITH AS WELL AS EXTREMELY KNOWLEDGEABLE. HONESTLY I HAVE BEEN BUYING AND LEASING CARS MY ENTIRE LIFE AND I HAVE NEVER BEEN AS IMPRESSED AS I WAS WITH NICOLE. SHE IS A JEWEL IN THE DEALERSHIP'S CROWN. KEVIN HITCHCOCK IN FINANCING DESERVES RECOGNITION AS WELL. HE IS FRIENDLY AS WELL AS KNOWLEDGEABLE AND THOROUGH! I PLAN TO BE A LEXUS CUSTOMER FOR LIFE-AND BELIEVE ME I HAVE WORKED WITH CADILLAC, MERCEDES, VOLKSWAGEN & GM. More
Not satisified with the service We were managed to resolve the issue. Hope this helps you to better serve the other customers. Thanks for promptly reply to the review and trying to a We were managed to resolve the issue. Hope this helps you to better serve the other customers. Thanks for promptly reply to the review and trying to address the issue. More