Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

This was my first visit to Performance Lexus Rivercenter. I was very impressed with the way they take care of customers. The video from the mechanic was nice. To actually see what was wrong helped with decis I was very impressed with the way they take care of customers. The video from the mechanic was nice. To actually see what was wrong helped with decisions I had to make. I was super impressed with Jason Phillips my service contact!!! I can’t say enough about Jason. He made a Great first impression!!! Jason went over everything I asked to be done and he was always in contact to let me know how things were progressing. Jason treated me like family and I’ll most likely be a repeat customer so long as Jason is my service contact!!! More

Excellent service Excellent service, top quality personnel and very pleasant surroundings. The dealership is in a convenient location for me and I appreciate how every Excellent service, top quality personnel and very pleasant surroundings. The dealership is in a convenient location for me and I appreciate how everyone goes above and beyond to be accommodating. More

Great experience - helpful and knowledgeable. I have been pleased with the sales and service at this dealership - I went back and bought another new car at this dealer because I’ve had such a good exper been pleased with the sales and service at this dealership - I went back and bought another new car at this dealer because I’ve had such a good experience More

Lexus River center Review Dave and Lori Ritchey are very caring and excellent sales people. The Lexus RX 450H we purchased from them is just outstanding. This is by far the saf Dave and Lori Ritchey are very caring and excellent sales people. The Lexus RX 450H we purchased from them is just outstanding. This is by far the safest car we have ever purchased, They will go the extra mile to make sure you get what you need.. More

Great experience From the second you pull in to the second you leave Lexus Rivercenter you are treated like a guest in their "home". You can tell that everyone there From the second you pull in to the second you leave Lexus Rivercenter you are treated like a guest in their "home". You can tell that everyone there is client focused. Thank you Mike Masse and team for another great service experience! More

Great Group of People to work with! It was a Very comfortable waiting area. I Appreciate the video provided by the consultant reviewing your car! The Service Department Group tries har It was a Very comfortable waiting area. I Appreciate the video provided by the consultant reviewing your car! The Service Department Group tries hard and truly cares. More

Performed miracles. In an extremely short period of time, on a Saturday afternoon, my car was towed to Performance Lexus RiverCenter, the flat tire was replaced, all the In an extremely short period of time, on a Saturday afternoon, my car was towed to Performance Lexus RiverCenter, the flat tire was replaced, all the other tires were checked, the car was washed, and a valet came to pick me up at my home and take me to the dealership. Mission accomplished. I'll never go anywhere else. More

Excellent Service Department The service department and its staff have been exceptional during my visits. Very comfortable but a professional experience at the same time. I reco The service department and its staff have been exceptional during my visits. Very comfortable but a professional experience at the same time. I recommend the Lexus RiverCenter service department for all of your Lexus repair needs. More

She went above and beyond to get me financed and into the car I wanted . Already recommended people to visit her . Will do business with her and the dealership again !! car I wanted . Already recommended people to visit her . Will do business with her and the dealership again !! More

Buying a used car. It has been many years since I have had the experience of purchasing a car, and it was a pleasure and fortunate that Dave was my sales representative. It has been many years since I have had the experience of purchasing a car, and it was a pleasure and fortunate that Dave was my sales representative. He was very knowledgeable and professional in the whole process of selling me the vehicle which I was looking for. More