Performance Kings Honda
Cincinnati, OH
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My husband and I were very pleased with our car buying experience at Kings Honda. We had stopped by to look at a minivan a month prior to buying. We spoke with Rob Larson very briefly (5 minutes or less experience at Kings Honda. We had stopped by to look at a minivan a month prior to buying. We spoke with Rob Larson very briefly (5 minutes or less) because we were not ready to buy that day. Rob was very friendly and knowledgable about the products he was selling. We returned a month later and were impressed that he remembered us and what we had talked about and other details of our conversation. We negotiated a great price on a 2013 Odyssey Touring Elite with Rob and Kelly Bruner. They were both professional, courteous, knowledgable, honest and very patient while helping us with our car selection and purchase. They were eager to help us but not pushy. We felt like they answered all of our questions honestly. We had visited several dealerships prior to Kings Honda. With the exception of one person at another dealership, Kings Honda was the only dealership that we had a positive experience. All of the staff we met at Kings Honda was very friendly. Anyone who is looking for a great family car with a third row seat should definitely consider the 2013 Honda Odyssey. I never thought I would have these words would come out of my mouth, but we love our new minivan! It is so perfect for a family. Honda has done a great job thinking of all the little details. Gas mileage is very good, it drives really smooth, and has too many features to name. But we are looking forward to enjoying all of them. We truly enjoyed our car buying experience with Rob. We will recommend anyone we know wanting to purchase a Honda to him and to Kings Honda. Thanks Rob, Kelly and all of the Kings Honda staff for making our car buying experience such a wonderful one. We will forever be Kings Honda loyal customers. More
I initially started with Gulia but since she was busy with a customer, I was given the option to wait or to work with Glen on Gulia's behalf. Both individuals were great to work with. They both seemed with a customer, I was given the option to wait or to work with Glen on Gulia's behalf. Both individuals were great to work with. They both seemed very knowledgeable regarding the vehicle we were buying. I liked that I did not feel like I was being rushed through the purchase process. I also like to negotiate with the salesperson when I buy a car and Glen was fun to deal with. More
Gulia and Kings Honda went above and beyond to make my vehicle purchase as smooth and easy as possible! Gulia was proactive and quick to return my calls, flexible in negotiation, and as a result I am very vehicle purchase as smooth and easy as possible! Gulia was proactive and quick to return my calls, flexible in negotiation, and as a result I am very likely to purchase from Kings Honda again in the future. She is very knowledgeable of car features, ratings, market conditions etc. The whole buying process from Kings Honda from start to finish was as smooth, quick, and even somewhat enjoyable as can be, and the price was as good as any other dealer in the area! She even drove a car of my liking from another dealership, and apparently have not charged me extra! The whole buying process with Kings Honda from start to finish took about 6 hours, which included 3-4 phone calls (availability check, price negotiation, small deposit to bring the vehicle from another dealer, and information to start credit application with Honda Financial services), driving time to and from Kings Honda (1.5 hours round trip from Northern Kentucky), and about 2 hours in the dealership for car inspection, going over features, and paperwork. The dealership is very nice itself - new, clean, friendly folks, play area for my son, free coffee and cappuccino/latte selection by Tassimo... Overall: The best car buying experience ever! :) More
The sales person was very professional and described all the features of the vehicle very well. The responsiveness and concerns were answered in a timely manner. The friendliness of the staff and follow-up the features of the vehicle very well. The responsiveness and concerns were answered in a timely manner. The friendliness of the staff and follow-up was very much appreciated. Keep up the good work. More
We worked mostly with Christian Pieratt. Sorry, but I can't remember the names of the other two men we met. Christian treated us very well and answered all our questions. It was a very nice experie can't remember the names of the other two men we met. Christian treated us very well and answered all our questions. It was a very nice experience. Unfortunately we were not able to reach a price that we could manage at this time. More
Darla and Mark were great! I really did not want to pay alot and get a little and My Hondra Accord 2010 had the luxury features I wanted with a good price. The more I drive it the more I fall in loe with i alot and get a little and My Hondra Accord 2010 had the luxury features I wanted with a good price. The more I drive it the more I fall in loe with it! I am happy....Thank you! It does not feel or look like a used car--- It looks great! More
Although our experience with the salesperson was a positive one, we had to return the used car we purchased three days after we bought it because of several issues that should have been fixed before i positive one, we had to return the used car we purchased three days after we bought it because of several issues that should have been fixed before it was sold. In addition, at first Kings Honda refused to fix the oil leak because it wasn't a "safety issue." When my husband pointed out that it shouldn't have been sold leaking oil, they eventually agreed to cover the cost of repair, along with the broken cruise control, which turned out to be a throttle problem, and a broken hood that wouldn't close. The other issue is how dirty the car is. It was night when we purchased it so it was only in the light of day that I realized how filthy it really is, but it was clear on the test drive that there was dirt, and the salesperson said they would clean it up (they didn't). I even found a piece of chewed up gum on the floor, in addition to filthy leather and carpets. I thought they would at least vacuum it out after having it serviced but no such luck. So now I have to find the time to scrub it down myself. I find their service department is too concerned with how quickly they can get the customer through the process rather than providing good service. I felt rushed and was aggravated that after telling three people I had to remove the car seat, someone still drove off with it still in the car as well as my purse and bags. When it was returned, the woman sat in the car texting on her phone while I cleared out everything myself. More
Both Marc and Mark were very helpful since the first visit to the delaership, they were not putting any pressure or anything and let things flow. I got the chance to do the test drive of the Pilot and h visit to the delaership, they were not putting any pressure or anything and let things flow. I got the chance to do the test drive of the Pilot and have enough time to make a decision after that with no constant calls. I did some homework before going again to the dealership to make an offer. They accepted my offer fast so i was very happy with that. After that it was just matter of waiting in line to close the deal. They were all very polite and clear with all the paper work. I'm very happy with the deal and the car so far. I totally recommend this dealership. More
Fantastic service! Plan to return in spring for next car purchase. Rob understood what we needed and found car that fit our very specific criteria. car purchase. Rob understood what we needed and found car that fit our very specific criteria. More