Performance Kings Honda

REVIEW UPDATE: Dealer contacted me and set up service REVIEW UPDATE: Dealer contacted me and set up service on my vehicle the very next morning. The GM was more than helpful and very sincere, and mo REVIEW UPDATE: Dealer contacted me and set up service on my vehicle the very next morning. The GM was more than helpful and very sincere, and more than tried to make everything right. I understand when buying a used vehicle, not everything will be perfect, but a Honda Certified Used vehicle is supposed to be a step above the rest. I took the car in and they re-did the Certified Pre-Owned check, fixed a few remaining issues. They also provided a rental car, I guess their normal service cars were all booked, so that was great service on their part. They were also going to give me the 2nd key that was supposed to be included. I picked up my vehicle today and everything seems to be ok. They found a very large stick wedged near the driveshaft that was causing the horrible noise. No idea when or how it got there, but the noise progressively got worse since buying. It now is fine. They cut a new key and had it inside the car ready to go. I got in and left the dealer thinking everything was just peachy now. The key they made for me doesn't work, I guess they just forgot to program the key. I can re-program it along with my current key on my own, but from forgetting to connect the windshield washer sprayers, to forgetting to check lighting in the car, and forgetting to check if the fuel door opened or not, it makes me wonder just what else slips through the cracks. I will continue to update my review over the next few months. PREVIOUS UPDATE: So far, this has been a pretty crappy experience. While looking at a Certified* pre-owned Honda, and finding oversight after oversight and flaw after flaw, the dealer agreed to fix the issues (simple stuff like map lights not working, windshield wiper fluid not pumping, etc.) After negotiating a semi-reasonable price for a Certified* Pre-Owned Honda with trade in, I paid and left the dealer, only to return 30 minutes later when the gas door wouldn't open (I've never bought a vehicle where the dealer leaves you on empty either), the windshield wiper fluid wouldn't pump either. Seems they certify things by making check marks on a piece of paper, not by actually checking anything. They also gave me 1 key for my vehicle, and 1 key to a totally different vehicle. It has now been 6 days and I'm still trying to get another key. It seems the minute I paid my money, any and all customer service went out the window. The nice pleasant helpful salesmen turned into your normal used car salesmen. I'm now awaiting a call back to schedule an appointment to get the car looked at after a horrendous noise has started happening from the front right wheel area, on the 4th full day of ownership. More

They would not listen and then did not give me the quoted internet price. He was did not care about me, but just cared about getting the sale. I was very frustrated by the whole experience. internet price. He was did not care about me, but just cared about getting the sale. I was very frustrated by the whole experience. More

After searching the internet for a new car, we decided Kings Honda had the most selection. Drove out on a Sunday morning and this was our experience... Pulled up in the dealership, not one sales asso Kings Honda had the most selection. Drove out on a Sunday morning and this was our experience... Pulled up in the dealership, not one sales associate greeted us. Finally when someone noticed us, we were told to come on in and get the credit process rolling. After about 15 minutes, we were informed that our credit was pulled, however, it would not be sent to any banks because "It is a Sunday and banks are closed. Your application will sit out in limbo until tomorrow when we can get an answer for you. I will call you tomorrow and let you know what you're approved for and then you can come back tomorrow night to sign the paperwork". We came out on a Sunday to buy a car because both my husband and I work Mon-Fri, 8-10 hours a day and cannot get out during the weekday. I was very disappointed to hear that we would not be leaving with a car that day. On the way home, we decided to stop by another Honda dealership and guess what? After 4 hours, we drove home our brand new Honda Civic because the other dealership was able to talk to banks. Your loss Kings, your loss. More

We are very pleased with the service we received at Kings Honda. We will recommend this dealership to others looking for Hondas or used cars. Thanks Honda. We will recommend this dealership to others looking for Hondas or used cars. Thanks More

Rob Larson make the sales experience easy. First thing Rob Larson did was to listen to us. He listen to want we had to say and understood what we needed to do too buy. In the end Rob help us get more th Rob Larson did was to listen to us. He listen to want we had to say and understood what we needed to do too buy. In the end Rob help us get more then we ever expected. I had corresponded with Kelly earlier in the week and she had sent back the information very quickly. Kelly had introduced herself both times we were in. She was very professional. Nathan was very professional and I like the fact that we were in a quiet and sound proof room when we work on the financing. Over all - excellant quality satisfaction. More

Tony Baxter was a friendly and helpful salesman. He made the whole process easy and quick. He was able to answer all of my questions. Thanks, Tony, for a good sale. the whole process easy and quick. He was able to answer all of my questions. Thanks, Tony, for a good sale. More