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Performance Kings Honda

Cincinnati, OH

3.2
923 Reviews

9131 Fields Ertel Rd

Cincinnati, OH

45249

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Showing 923 reviews

January 17, 2013

I hesitate to give Al bad marks because I don't know if he was the problem or his management. Al was the one of the best salesmen I have met at the beginning. His management wouldn't budge on the cost, but More

by Tony86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
January 13, 2013

My wife and I drove from Kettering, because we knew they had a nice selection of used Accords. We set up an appointment, so they knew to expect us. They knew what I was looking for, all the options I want More

by dougcombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Larson
January 03, 2013

The girl answering the phones at the front desk has a serious attitude problem. If she doesn't wish to transfer calls or gets easily annoyed when doing so, she needs to look for another job. Planning on More

by Wjlinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri or Carrie
Jan 14, 2013 -

Performance Kings Honda responded

I certainly apologize for the attitude you received. Excellent customer service is one of our top priorities here, so I'm disappointed to hear you had a poor experience when you called our dealership. Please contact me directly and I will make sure you're vehicle is taken care of. Thank you. Mike Molzberger - General Manager (513) 793-7777.

January 01, 2013

My wife and I live in Northern Ky and traveled 35 miles to Kings Honda to look at a 2013 Honda Accord --- we spoke with Eric Meyer and Rob Larson --- I have dealt with a lot of car dealers and I have ne More

by Dennie Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Larson
Jan 03, 2013 -

Performance Kings Honda responded

Thank you so much for your review and recommending us to your friends and family! We're very happy you found our selection of inventory and customer service well worth the 35 mile trip.

December 30, 2012

I have been comparing pricing on both new and gently used vehicles. I found better prices at Kings Honda than other dealers in the Dayton/Cincinnati area. I like the idea that I didn't have to spend a lot of More

by blankyrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ramsey
Jan 03, 2013 -

Performance Kings Honda responded

We appreciate your review and should you decide to visit us again for your next purchase, we'll make sure you have the same positive experience.

December 29, 2012

Was looking to buy a 2013 pilot today. 100% sure I was buying a pilot! No sales needed it was what I wanted. Got quote from another dealer but heard many good things about King's Honda so was working with More

by watdela08
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken
Jan 14, 2013 -

Performance Kings Honda responded

I want to apologize for the confusion regarding this situation. Please know we do everything possible to ensure our customers are happy and we will price match quotes from other dealers. In this case, we understood the quote you received from the other dealer was for a 2013 Honda Pilot Touring, when in fact is was for a 2013 Pilot of lesser value. Please understand we do not have control over the communication between customers and other dealerships, but we do apologize for not requesting your quote information prior to visiting out dealership. If you wish to discuss this matter further, please contact me at 513-793-7777. Mike Molzberber - General Manager

December 28, 2012

We were met at the door by "greeter" whose name I don't recall. He made us feel welcome as we came through the door and found Gulia for us. I was very impressed with Gulia. 1)She was ab More

by William Stowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni Hoskins
Jan 03, 2013 -

Performance Kings Honda responded

Wow! We really appreciate you driving all the way from Rising Sun, IN and we hope your enjoying your new car! Thank you for your business.

December 27, 2012

REVIEW UPDATE: Dealer contacted me and set up service REVIEW UPDATE: Dealer contacted me and set up service on my vehicle the very next morning. The GM was more than helpful and very sincere, and mo More

by dukemsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Brewster, Marc Kowalk
Jan 14, 2013 -

Performance Kings Honda responded

Hello. Please contact me at your earliest convenience so I can personally make sure your vehicle is re-inspected, filled with a full tank of gas and have a new key made. I will also have a vehicle for you to drive while we inspect and do repairs. I am very sorry for your disappointment with us. Please contact me so I can make sure we you're taken care of. Thank you. Mike Molzberger - General Manager (513) 793-7777.

December 22, 2012

They would not listen and then did not give me the quoted internet price. He was did not care about me, but just cared about getting the sale. I was very frustrated by the whole experience. More

by MLRice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Kowalk
Jan 14, 2013 -

Performance Kings Honda responded

Dear MLRice, I would like to discuss your recent experience with us at your earliest convenience. Please know I do care about our customers and look forward to meeting you. Please call 513-793-7777 and as for me directly. Thank you. Mike Molzberger - General Manager

December 20, 2012

Al went above and beyond to accomodate me. He was very friendly and helpful and definitely took good care of us. I was also very impressed with the fairness of the pricing. More

by mml323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Glover
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