Performance Kings Honda
Cincinnati, OH
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Over $70 (after a $20 coupon) and 2. 5 hours for a Civic oil change. Promised car wash but then said it would damage the car (everything is stock) even though they have washed the car on 5 hours for a Civic oil change. Promised car wash but then said it would damage the car (everything is stock) even though they have washed the car on prior visits. More
I was greeted by Melissa Bailey when I walked into the showroom. She was very helpful with getting my payments where I wanted when buying a new Ridgeline! Service was quick and it was a pleasant experienc showroom. She was very helpful with getting my payments where I wanted when buying a new Ridgeline! Service was quick and it was a pleasant experience from start to finish. Jenni Hoskins was my finance representative. She made sure I got the coverage I wanted and kept the price where I wanted too! Overall great experience here and would recommend when looking for a new Honda. More
I was greeted by Melissa Bailey when I walked into the showroom. She was very helpful with getting my payments where I wanted when buying a new Ridgeline! Service was quick and it was a pleasant experienc showroom. She was very helpful with getting my payments where I wanted when buying a new Ridgeline! Service was quick and it was a pleasant experience from start to finish. Jenni Hoskins was my finance representative. She made sure I got the coverage I wanted and kept the price where I wanted too! Overall great experience here and would recommend when looking for a new Honda. More
My first brand new car ever. I have looked since November with no luck and also tried getting a Chevrolet. At 4 different lots. Upon signing found hidden charges. My daughter and I have looked since November with no luck and also tried getting a Chevrolet. At 4 different lots. Upon signing found hidden charges. My daughter and son in law bought from Honda so I checked it out. I now have a 2023 Hrv ex l thanks to Jacob Olson and Dallas Taulbee. Great experience working with these 2. Jacob was always on top of the timeline and financials. Very pleasant young man. Would definitely recommend kings performance Honda with Jacob and Dallas. Love my new car!!!! Thanks guys for making it so easy after such a long time looking! More
Robert Larson was amazing. Professional, knowledgeable and patient. Manager Matt was exceptional and did a great job answering questions and explaining everything. Very transpa Professional, knowledgeable and patient. Manager Matt was exceptional and did a great job answering questions and explaining everything. Very transparent and honest business. Made the experience very pleasant- and the process was lightening fast. The speed of the process was record setting in my experience. Highly recommend. More
I recently bought a Honda CR-V and am so pleased with my purchase but it was my experience with Faith Burton that made all the difference! I originally was looking at a different car that was out of my pric purchase but it was my experience with Faith Burton that made all the difference! I originally was looking at a different car that was out of my price range but she was so helpful in searching for similar vehicles that I liked and worked with my budget! She was able to work out a great deal on my trade in vehicle while doing everything that she could to find me a reliable car that didn't cost more than we could afford. Faith is truly THE BEST sales consultant that I have ever encountered! More
Rip Off! Honda Express Service - oil change only - $100.00 and an hour and a half of waiting for what takes fifteen to twenty minutes max. Even when doing the Honda Express Service - oil change only - $100.00 and an hour and a half of waiting for what takes fifteen to twenty minutes max. Even when doing their "Honda Multipoint Inspection". After waiting an hour and a half I see my car waiting outside and my keys and paperwork on a desk. So I ask a service agent "take my credit card I really need to leave". "No, you need to wait for the technician that disappeared so you can go over the condition of the car". "We want to make sure you get the Honda Experience". THE CAR IS NEW WITH LESS THAN 2500 MILES. But they mistakenly put 50,000 miles on the paperwork. Please get me out of here! I spoke with the Service Manager Eddie on the phone and attempted in as polite a manner that I will never bring the car back to Performance Kings Honda. The Honda experience is a joke. The price is a rip off and the technicians couldn't care less about the Honda Experience. More
Overall a great buying experience. From working with Rob & Christie in sales to finalizing the deal with Jason and Dallas in Finance. I got a great deal on a new Ridgeline and the offe From working with Rob & Christie in sales to finalizing the deal with Jason and Dallas in Finance. I got a great deal on a new Ridgeline and the offer I needed on my trade in. More
Terrible Service Department. Terrible communication within that Department. Bought a Certified 2014 Honda CRV that the VTC Actuator has been replaced on now three times at abou Terrible communication within that Department. Bought a Certified 2014 Honda CRV that the VTC Actuator has been replaced on now three times at about $1,000 per incident. Still Leaks OiL. Service Manager Brandon said bring Vehicle in anytime for Oil Consumption Test. Brought it in (taking off from work) three times to be told we cannot get you in today. Save yourself the trouble and buy a Toyota !! More