Performance Kings Honda
Cincinnati, OH
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I dropped the car for the service of muffler. I had to change whole muffler system because the pipes were totally ripped or splitted. I paid more than $700 for the service. HOWEVER, the problem was not th change whole muffler system because the pipes were totally ripped or splitted. I paid more than $700 for the service. HOWEVER, the problem was not that. When I got the car back, the engine light was on which was not on when I dropped. So, I asked, but they were like " NO, it was already on". they kept saying it. I am not a stupid, if it was already on, I would have already asked them when I dropped it. And they said that it is problem with Oxygen sensor heater...and they asked for more than 400$ in order to change Since, I was busy, I didn't want to argue. So, I took it back and was driving without fixing it, few days ago, I went to different auto shop and asked for checking, and they said few option why the oxygen sensor might be on, one of the option they said is muffler. I mentioned that I changed whole pipes..and the auto shop technician told me that muffler might caused the issue and asked me to bring the car back to the dealer. Also, the technician told me that it would not cost $400.00..the oxygen sensor normally cost $50-100... So, I called the Kings honda and asked for the General Manager, who were out of the office, Mike, I left my voice message with my phone number. But I didnot get anything back. I am trying to call Honda and ask for their opinion. ---------------------------------------------------------------- This was a my review on Kings Honda, however, they contacted me back and took care of the situation with great services. So, I changed the overall review Thanks More
I had a wonderful new car buying experience at Kings Honda. I sent a request for an e-quote on a 2013 Honda Fit, and Gulia Petalver responded quickly with a firm number (other dealers called, wouldn't g Honda. I sent a request for an e-quote on a 2013 Honda Fit, and Gulia Petalver responded quickly with a firm number (other dealers called, wouldn't give me actual number, wanted me to make an appointment before providing a quote, etc.). Gulia called and suggested I come in that evening. When I met with her she was friendly, informed about the vehicle, and reasonable when negotiating my trade-in. I never felt pressured or like I was "playing games." The financing process also went quickly and smoothly. I was very pleased with the overall experience and would highly recommend Kings and sales person Gulia Petalver to anyone looking for a Honda. More
Everything was great, Dustin did a great job listening to my needs and finding a car to fit those. He was open to understanding my situation and finding the best deal for me. He was great. my needs and finding a car to fit those. He was open to understanding my situation and finding the best deal for me. He was great. More
My experience with this group of folks was great. They were friendly, well informed and made sure I was well informed also. They were able to answer any questions I had and work within my budget. They a were friendly, well informed and made sure I was well informed also. They were able to answer any questions I had and work within my budget. They also gave me information on other services offered for maintenance later. I had also forgotten an item in my previous vehicle that was returned to me promptly. I will return to Kings Honda for my next vehicle purchase. More
Al Glover was recommended to me by a co-worker. He actually came in on his day off to meet with me. He is very personable and helpful. Would send anyone who is looking for a vehicle to this dealership actually came in on his day off to meet with me. He is very personable and helpful. Would send anyone who is looking for a vehicle to this dealership. More
We inquired about a new Honda Pilot via internet due to a busy time of year for us. We previously visited in the spring as we were trying to figure out what kind of car we wanted and whether the value was r busy time of year for us. We previously visited in the spring as we were trying to figure out what kind of car we wanted and whether the value was right. Al worked with us in the spring and on our most recent visit. He was a tremendous asset to us, easy to work with, and patient while we figured out what would be the best value for our family. We received the internet quote from Gulia who also gave us other comparables and followed up as we requested. Jeff Butler also followed up via email to make sure everyone was being helpful, which they were. Finally, the finance mananger who made completing the deal a walk in the park was Todd. We received the service, respect, patience, price, and honesty which I was hoping for! More
Honestly, Steve was a great salesman. He gave no pressure, was honest, informative, and awesome. Made the entire experience smooth and fun. He even put some balloons on my wife's car that made her g pressure, was honest, informative, and awesome. Made the entire experience smooth and fun. He even put some balloons on my wife's car that made her giggle with joy. Great guy, and would definitely buy from him again and recommend him. Will processed our paperwork. He was a great guy. Class act, lade back, and enjoyable. He was very clear and made the financing actually a pleasure. He was also very knowledgeable about the extended warranty. He answered our question and left no assumption remain on the table. He curbed our scepticism and helped us be worry free. More
The sales process from Marc Kowalk was vey easy. He let me test drive the exact Honda Accord I wanted to purchase. He called my local car insurance company and gave me the window sticker so I could giv me test drive the exact Honda Accord I wanted to purchase. He called my local car insurance company and gave me the window sticker so I could give them the VIN. The whole process including meeting with the manager and leaving to get a cashiers check didn't take vey long. Marc explained some the features of the car. I turned in a rental car I had been driving since my last car was in an accident and then had hail damage. Marc Kowalk followed me in my new car. I drove the Honda Accord back to the Honda Dealer to drop off Marc. The service department checked several functions of the Honda Accord to make sure it was working correctly. They filled out the information in the service book in the manual set so I could see what functions the checked. More
All the sales and finance persons were great except Andy French. I may have looked young, but I am an adult and I deserved to be treated like one. I or noone else in the room deserved to be yelled at. I French. I may have looked young, but I am an adult and I deserved to be treated like one. I or noone else in the room deserved to be yelled at. If my friend was not there with me, I would have walked out. Not sure if I would recommend this Honda dealership due to that experience. He didn't even have the courtesy to appologize. More
I had a great car buying experience at Kings Honda! I worked with Gulia Petalver and she had just the right sales personality for me. The finance person I worked with, Will Ramsey, was also a pleasure t worked with Gulia Petalver and she had just the right sales personality for me. The finance person I worked with, Will Ramsey, was also a pleasure to work with. I left the dealership with my new Honda Accord Sport feeling very confident not only in the quality of the car but also in the treatment I will receive from the dealership in the future. Special thanks to Gulia for making this a pleasurable experience! Beth More