Performance Kings Honda
Cincinnati, OH
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Great car, great team, great experience! This is the fourth Honda vehicle we've acquired from the Kings Honda team, viz. Nate Myers and Gulia Petalver. Vehicles included 2012 Honda Civic EL- This is the fourth Honda vehicle we've acquired from the Kings Honda team, viz. Nate Myers and Gulia Petalver. Vehicles included 2012 Honda Civic EL-X coupe, 2014 Honda Civic EL-X coupe, 2014 Honda CR-V, and 2014 Honda Civic EL-X sedan. Between all these transactions, and the last three within the past 6 months, Nate and Gulia have been most helpful, benchmarking what it means to provide great customer service. One thing my wife and I noticed immediately upon entering Kings Honda is that no matter what time we visit, it is always busy. Customers, sales people, the place is always moving. The important thing, however, is that when Nate and Gulia greet us, it feels like we're the only ones they have attention on (and we know they are busy with multiple clients). That makes us feel special. While we come prepared with research and data, there is always something new to learn about the vehicles we're interested in. For example, we did not know that Rallye Red in a Civic coupe or Black/gray in a Civic sedan (both EL-Xs) were so hard to find. Challeged as they were, I had every confidence that Nate and Gulia would find these vehicles (somewhere in the near states). The negotiations were fair, with Honda data always comparing to the median that I expected from doing my own research. Nate made sure that we received a good offer that also indicated how much Honda appreciated our business. I really liked the fact that the "war room" was glass, so all the customers could see the activity going on and the information updating on the whiteboard. I never felt good about other dealerships having the fictitious manager in the upstairs secret hideaway, always the last to give the OK for a deal. As a scientist, if the data doesn't support it, we have to go back to the bench. We did not have to do this much (or not at all) with the Honda team. Communication is very important to me. Gulia provided timely updates with the right amount of information, to the point, and never did I have to wonder what was going on in a black box. And when the car arrived at the dealership, Gulia was very excited in letting me know, because we both knew that the car I wanted was few and far between. Last night, we picked up the car at Kings Honda. Thanks to Mike for getting it there. Gulia was there to show us all the features of the Civic, very patient, with broad knowledge of all functions and equipment. Gulia also listens well, and that's very important for great customer service, as I always felt she had my best interests. I was quite delighted when I shared with her the physics and acoustics of the gong, and belted a loud one to commemorate the sale! More
Honda CRV Greg Jodrey was awesome! Great service! He even got my daughter a balloon. It's the little things like this that make me a Honda person for life! Greg Jodrey was awesome! Great service! He even got my daughter a balloon. It's the little things like this that make me a Honda person for life! More
Appreciaton!! I would like to talk about my appreciation about Kings Honda and will compare the Kings Honda with another one which is in Dayton.. When I decided to I would like to talk about my appreciation about Kings Honda and will compare the Kings Honda with another one which is in Dayton.. When I decided to buy a Honda Civic I directly went to the a dealer in Dayton with two of my friends where I have leased my Accord from. Unfortunately they asked $238/mt for leasing even me and one of my friends will get two cars. I asked discount but they did not offer any and kept strict on the offer even though I said that I leased another one before. Then I left the there and my friend who is the third one has leased a CRV a few weeks ago from Kings called Kings Honda and told them I am coming from Dayton if you lease two of Civic EX s $220/mt each I will be over there, they said okay go ahead. When I arrived they welcomed us really friendly and helped me to get a car. The process takes little bit longer but it was worthwhile. Now I am thinking that I will take my Accord to Kings and exchange it with brand new one. I really appreciated with Kings. More
Great Experience & Great Price. Quick Transaction No Games Sales person was Gulia Petalver. Very professional and no games. Quick and painless process. Bought a Used 2012 Toyota Camry SE with only 29,300 mi Sales person was Gulia Petalver. Very professional and no games. Quick and painless process. Bought a Used 2012 Toyota Camry SE with only 29,300 miles for $15,900...still under factory warranty. Would buy from Kings Honda again. More
No hassle from Start to Finish I was looking everywhere for a vehicle that suited my wants and needs. Rob and the rest of the staff were able to show me exactly what I wanted with n I was looking everywhere for a vehicle that suited my wants and needs. Rob and the rest of the staff were able to show me exactly what I wanted with no hassle. The price negotiation was fair and honest. Best first time car buying experience. More
Great Place to Purchase a Car! Had a wonderful experience with this dealership in the recent purchase of a 2014 Civic. Dustin, our sales representative could not have made it more Had a wonderful experience with this dealership in the recent purchase of a 2014 Civic. Dustin, our sales representative could not have made it more easy. We looked at competition and while there were alternatives, the overall experience with Dustin and the dealership could not be matched. The culture and environment are such a big part of the car buying experience and what we experienced at Kings Honda was refreshing! More
sales associate I love my NEW CAR!!! Thank You Jonathan Deluca!!! I have procrastinated over the last few weeks and months anticipating to buy a new car. I wished I h I love my NEW CAR!!! Thank You Jonathan Deluca!!! I have procrastinated over the last few weeks and months anticipating to buy a new car. I wished I hadn't waited so long after working with Jon yesterday! I realized car buying didn't have to be so scary. My mindset was: I'm not going to be taken again. As a single mom of 11yrs, I needed a perfect fit for my family, budget and everyday use. Jon helped me make that smart decision. I have always heard good reviews on Hondas and especially how good they are for the long run. I have told Jon how bad my previous experiences were and I was not openminded. Jon reassured me time and time again, he would see to it I would find what I wanted and he would stick it out with me no matter how long I needed. Jon not only followed through, but he went above and beyond to help me find the perfect matched car for me, my budget, style, sporty taste and it was economically smart too. I could NOT be happier with the way Jon conducted business: treated me with utmost respect, opened doors, provided me with drinks, communicated the whole process through me and his fellow staff, went back and forth, through hoops to line this up to make it least amount of hassle on me, stayed long after closing on a holiday weekend, and got physically dirty to help. Excellent leadership on Jon's part Honda should be proud he serves their customers right! I will be back when it's time to trade up! Thank YOU Jon! Thank YOU Kings Honda!!! Signed One HAPPY CUSTOMER!!! More
Good Experience It was a good experience buying my new car from Kings Honda. Your specialist Mr. Phill Gellman was very friendly and helpful through out the process. It was a good experience buying my new car from Kings Honda. Your specialist Mr. Phill Gellman was very friendly and helpful through out the process. More
Sales Experience on recent purchase of 2014 Honda CR-V Dear DealerRater.com, Buying new car is a first-time experience for me since I normally do not believe in the value of driving a car off the lot and Dear DealerRater.com, Buying new car is a first-time experience for me since I normally do not believe in the value of driving a car off the lot and watching its pricing drop due to simple ownership. Used cars have always been my economic base-line. Last week was a new experience: we purchased a NEW Honda from Kings Honda! I think we can “blame” Rob Larson since he was the one who felt that rather than go for a minor adjustment to the bottom line of a very nice, used 2012 CR-V we could trade-in our recently damaged old Toyota Sienna and drive out with a NEW Honda CR-V! My husband had purchased a used, 2009 Toyota Camry Hybrid Sedan with 44k miles on it and if we got a new car it would be a good fit to both the years and the number of miles on his. This underlying metric was one reason for buying a much newer car. The second was it is off my “bucket list”. We found that the combination of Rob Larson and Christie Cartolano as a “sales team” worked for us by combining salesmanship and client communication. One was always available. I liked having a female consultant working with the “husband/wife” purchasing combo; it helps to establish a bond to both the sales group and the dealership. We have not used Kings Honda as a dealership in the past but we have high hopes for a future service relationship. Richard and Dene Alden More
Very easy to do business with. I went to trade in my car for a new one for my daughter's birthday. The dealership was incredibly busy when I arrived and I fully expected to have a I went to trade in my car for a new one for my daughter's birthday. The dealership was incredibly busy when I arrived and I fully expected to have a long wait. Robert Larson helped me almost right away and we had the car picked out and the deal completed within an hour. He came up with a great idea on how to surprise her when we arrived the next day. He had the car ready with balloons, a sign and a plan. We had signed the paperwork shortly after and was out with her new car within a half hour. More