Performance Kings Honda

Terriffic Sales Rep and experience! Have you ever had one of those weekends where nothing at all went right? Well that is what I was in the middle of, when after working on my 1982 Jeep Have you ever had one of those weekends where nothing at all went right? Well that is what I was in the middle of, when after working on my 1982 Jeep all day again, I just said I had enough and decided to purchasze a new car. I found a Honda Civic online that I liked located at Kings Honda. I went through the Pre-qualification online and was called within minutes by Ms. Petalver who is a Sales Rep at Kings Honda. I have had some credit issues in the past so i wasn't sure how I would be treated or even qualify? Ms. Petalver was absolutely great from start to finish through the purchase of my new Civic. She treated me with respect, profesionalism, and was very knowledgable of the car. I had my 20 year old Son with me, and he even said how impressed he was with the way we were treated. But from the start all the way to working with Mr. Standafer in the Finance Dept, just a great experience! Thanks Gulia and Glen! BH More

Taken Advantage Of On Thursday November 13th I headed up to Kings Honda after speaking to Syde the salesman about a 2006 Cobalt they had for sale mind you I live 45 minu On Thursday November 13th I headed up to Kings Honda after speaking to Syde the salesman about a 2006 Cobalt they had for sale mind you I live 45 minutes away. I arrived early afternoon to test drive this car for my daughter who recently was rear ended at a red light due to someone texting and driving and her car was totaled. I was very excited because she really wanted a cobalt and from the pictures on the website the car looked perfect for her. Syde took me out front to the car and all four tires were flat and the front tire had a nail in it so it had to be repaired. We test drove the car and I heard some knocking coming from the engine and Syde continued to blame it on the tires having rusty roters because the car sat for a while. Then we pulled it around for their used car mechanic to look at it and he said that he really didn't hear what I was hearing and that it was probably just the tires. So being that I'm a single mother and have some experience with cars I trusted him. I then told Syde the price I would pay out the door and that I would be paying cash that I DID NOT want my credit ran because it would be a hard hit on my credit report. He told me that they would not run a credit check. They excepted my offer and the car was mine. I then explained that I would have to run home to pick up my friend because she would have to help me get the car home. I filled out the paper work signed the papers for the title (so I was told) and left to get my friend. I returned about 2 hours later to pick up the car it took Syde about an hour to get things ready for us to leave. Picked my daughter up in her new car at school and the excitement was priceless. My daughter had her car for 2 days and the check engine light came on so I called Syde and left a message on his phone to please call me. No response so I called back and ask to speak to the manager and I was sent to Danny's voicemail. I left a message for him to call me back. No response for 2 days so on Monday I called back as soon as they opened and asked to speak with the manager and I was sent to Nate who I explained my situation that we had the car for 2 days and the check engine light was on and that I also was very upset because I checked my credit report and they ran my credit without my permession. He acted like it wasn't a big deal and that it wasn't going to hurt my credit unless I have been shoping around for cars. I explained to him that it was a big deal and against the law to run someones credit without permission because I specifically told Syde not to run my credit no matter what. Nate was very short stating that I bought the car as-is and they would not fix it and that he would look into why my credit was ran. I then asked him what he would do to fix what they did and he said there was nothing they could do that I need to not worry about my credit being ran. About an hour later Nate called me back and told me that I signed for them to run my credit and I told him that was a lie that the form I signed was for the title. He didn't want to hear what I had to say so I really felt like I had been taken advantage of by everyone envolved. About 2 hours later I recieved a call from Syde my salesman who said he told them not to run my credit and they did it anyway. WOW thats nice. As for my car he was going to talk to Danny the used car manager and let me know if there was anything they could do to fix the check engine light. When he called me back he told me that I could drive the car up to them and if it was something minimal they would fix it but if it was something bad the car was as-is. I explained to him that I live 45 minutes away and that he suggest that I drive the car up there to see if they might or might not fix it and if its something bad im out of luck and would be sent away in an unsafe car. This is great customer service. Not only was I taken advantage of but I was treated very poorly by my salesman Syde and both managers Nate and Danny. Not only would I never buy another car from Kings Honda I will spread the word on how poorly I was treated. More

Poor Service and Rude Salesman Mark Belperio was my sales contact. He accused me of coming in and jerking around a fellow salesman when I said I wouldn't be buying the car today. Ev Mark Belperio was my sales contact. He accused me of coming in and jerking around a fellow salesman when I said I wouldn't be buying the car today. Even though I had never stepped foot in Performance Kings Honda. Called him back the next day asking for him to provide more accurate numbers in regards to payment. Me told me, " I'm really busy here and can't do that." Then I told him I'd be coming in later that day and he quickly reconsidered and gave me the numbers. Mark was terrible, needless to say I went with Jeff Wyler. More

Dustin You Rock! Long story short.. I had my previous car (Toyota Camry) for 16 yrs and I was adamant it was going to be my last vehicle...no joke. Moving along.. t Long story short.. I had my previous car (Toyota Camry) for 16 yrs and I was adamant it was going to be my last vehicle...no joke. Moving along.. the Cam got sick and I was not looking forward to replacing her. I reluctantly began my car search not in person but online. Once I found the car I wanted I went to the dealership (still reluctantly). After a few situations I was partnered with Dustin and I'm glad I was. It was less like talking to a sales person and more like talking to a friend. I felt like I was given a great deal and I didn't feel taken advantage of. In summary Dustin is my Hero! I can't recommend him highly enough. More

Great buying experience We bought our 2007 Odyssey EX at another local dealer, but switched to Kings Honda for its service. So I recently went to Kings when I was in the mar We bought our 2007 Odyssey EX at another local dealer, but switched to Kings Honda for its service. So I recently went to Kings when I was in the market to buy a new Honda. Even during the middle of an extremely busy blue-sky Saturday in September, sales staff Don Ennis and Gary Champine were very friendly, patient, and helpful. Once I decided on a 2015 Fit EX, I compared prices at dealers around the area, but returned to Kings a week later and got a great deal. Sales manager Danny Cahill was low key and helpful. I chose Honda Financing because of a promotional rate; everyone I dealt with had a great attitude. A Honda cargo tray I bought was not in stock but was personally delivered to my house within 2 days. Overall it was the most pleasant car purchase I've made at a dealership! More

Halloween Car! My husband and I just bought our brand new Honda CR-V 2015 this Halloween. Angel made the very crappy weather (raining and cold) a very pleasant car My husband and I just bought our brand new Honda CR-V 2015 this Halloween. Angel made the very crappy weather (raining and cold) a very pleasant car shopping experience. After meeting with another brand and supposed meeting with another competitor after, Angel just made us decide to choose this car. She made sure that I'll get what I want on my new suv. I highly recommend her and Thanks Angel! More

Outstanding Customer Service The purchase of a car is important, however, that is a one and done transaction. SERVICE is what keeps the consumer returning to your dealership. AS The purchase of a car is important, however, that is a one and done transaction. SERVICE is what keeps the consumer returning to your dealership. ASH and his team GET IT!!!! They do an outstanding job and it is the reason I bring my Acura there for service and also when looking for a good used car for our son, we called Ash as we trust his advice and are confident we will be well taken care of. Hats off to Ash, Angel, who we bought the car from and the Kings management team for hiring and recognizing quality talent. More

excellent experience It was a pleasant experience to work with Gulia Petalver. She worked out her way to help us. We are very happy about our decision buying a new accord. It was a pleasant experience to work with Gulia Petalver. She worked out her way to help us. We are very happy about our decision buying a new accord. More

Honest Salesman, efficient fiance work and professio service My purchasing of the 2014 CIVIC in Kings Honda is a pretty impressive experience. Before I headed for Kings Honda, I planed to pick up purchase th My purchasing of the 2014 CIVIC in Kings Honda is a pretty impressive experience. Before I headed for Kings Honda, I planed to pick up purchase the same model in another Honda dealer in Fairfield which promised me an pretty nice deal beforehand. However, as sit down to go through the finance procedure, the finance guy start to manipulate all kinds of tricks to disavow the agreement. I felt very sad and angry for that dealers, not only was my bunch of effort about communication and negotiation put on vain, but also a strong sense of cheating popped into my mind. My friend suggested me to contact the Kings Honda, and the salesman in Kings Honda, Gulia Petalver guaranteed me in email, that Kings Honda could compete for any price I heard of, but I really quailed to move forward due to the previous experience. However, the truth turn out that Kings is the best place to buy Honda models. From stepping into the showroom to sign sell document, the total time was around 40 .minute. There is nothing more than just saying what model you want, the price you hope they could match and how soon you could get your car. Simple, easy! Most important, what I felt very happy is that Gulia Petalver honor all the offers she promised to me in email, without any additional negotiation at all. Also, I really appreciated the finance guy, Steve Lienberger's work. As i go through the finance procedure, there is not any hidden fees and bothering selling of unnecessary products. What I learned from my 2014 CIVIC purchase is that it easy to buy a new car, but the essential is that you should go to right place. More

Horrible Will never buy another car from Performance Kings Honda again..Very unprofessional sales staff..Acted like they were doing me a favor buying there car Will never buy another car from Performance Kings Honda again..Very unprofessional sales staff..Acted like they were doing me a favor buying there car..Acted like they were going to sell the car I was looking at as I was still in process of buying..I noticed a dent in the door the day of pickup and they made me pay for the repairs..Many more more bad experiences I could share but I wont bother to list them all..Wouldnt buy a Hot Wheel from them in the future...Love the car though and my next Honda purchase will definetly come from a different dealeship as I am in the market for a Honda Pilot,,Only good expierence tas with Jenny Hoskins in finance department More