Performance Kings Honda
Cincinnati, OH
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Not the most ethical dealership Purchased a 215 Honda CRV. Performance King's offered an $875 "discount". However, I had a price from another local Honda dealership for the exact s Purchased a 215 Honda CRV. Performance King's offered an $875 "discount". However, I had a price from another local Honda dealership for the exact same car, but with a $2,800 discount. Just a little difference...maybe they thought I was stupid and didn't comparative shop, but the assumed incorrectly. After they begrudgingly met this price, lo and behold - an additonal $499 was on the bill of sale for mud flaps and "heavy-duty" floor and cargo mats. This was not listed on the manufacturer's sticker, nor was there a dealer add-on sticker anywhere on the car indicating. To me, that is highly unethical - they just tried to slide this by me - and will undoubtably try to slide this by other shoppers. As I got up to walk out, the salesperson asked what they could do to keep me there. I told them to remove the mud flaps from the car and keep the mats, because I didn't ask for them. The salesperson replied that Performance Honda adds these items on to every car as a standard practice. We went back & forth on this - I know that it would cost the dealer something to remove the mudflaps - but they were not seriously negotiating the $499 surcharge. I got up to leave again - and offered them $200 to keep the mudflaps and extra mats (if you shop online for WeatherTech floor mats, you'll know that they're not cheap). This was agreed to. On to Financing - I have no credit cards, and pay cash for everything except for large purchases (cars). So my credit report wasn't the greatest. The dealer's first offer was using their bank at 8.9% interest. What? These people must really think that their customers are dumb. I increased my down payment, and told the to use the bank where I had financed my last car - and amazingly the interest rate was exceptionally lower. Go figure... Frankly, the only reason I finally purchased the car there, is because I don't like trying to be taken advantage of, and enjoyed making them squirm. I know that Performance Kings Honda made a profit - which I don't have a problem with. And I'm sure that they won't change how they operate because of me. But now I have the change to let others know. More
Very reasonable and open negotiation! I negotiated my new car's purchase with Phil Gellman, and since I new exactly what model I needed and what additional accessories I would like to get I negotiated my new car's purchase with Phil Gellman, and since I new exactly what model I needed and what additional accessories I would like to get installed and also how much I wanted for my trade-in old car ( I have done my homework), I tolled him what I wanted. I also had offers from a couple of other places, so I knew what a bottom price could be. From the start Phil said they would beat other competitor's prices, so I considered it as serious talk. The deal breaker was my trade-in car pricing, since it had failed air conditioner. However, they agreed with my price without even starting the engine! I came in around 6 p.m. and drove home a new vehicle the same evening, so it was great! Not to mention that I even did not bring a check book or title for my old car, I did not plan to buy a car that night. They provided great financing terms and let me charge my credit card for down-payment. So everything went great, reasonable people, will deal with them next time! More
An a+. 5 star experience The best sales experience ever......brook made the purchasing experience fun. She is enthusiastic to make sure every aspect of the purchase experienc The best sales experience ever......brook made the purchasing experience fun. She is enthusiastic to make sure every aspect of the purchase experience a 5 star experience. More
Best experience by far!!! By far this was one of the best experiences I have ever had at a car dealer ship. My sales consultant George Tierney made me feel completly at ease wi By far this was one of the best experiences I have ever had at a car dealer ship. My sales consultant George Tierney made me feel completly at ease with it being my first time buying a car. He answered ever question with confidence and without judgmet. He found me the perfect car with everything I asked for and helped me through each process.The atmosphere was stress free and when I left I left confident in the decision that I made. So glad I decided to visit. I couldn't of felt more welcom!! More
Great Car! Marc Kowalk made this an excellent experience! We had been looking at Honda Civics at several dealerships to see what each had to offer. Marc Kowalk helped make this a great experience. He was very We had been looking at Honda Civics at several dealerships to see what each had to offer. Marc Kowalk helped make this a great experience. He was very helpful without being pushy, and he found us a car that met our needs. We love our new Civic and we would highly recommend Marc Kowalk and Kings Performance Honda to anyone in search of a new Honda. We found the best deal here! More
New Civic I worked with George Tierney, and He was amazing! Looking for my first car he helped learn the pros and cons to each. He steered me towards a Honda Ci I worked with George Tierney, and He was amazing! Looking for my first car he helped learn the pros and cons to each. He steered me towards a Honda Civic Coupe which I had never considered before and it was perfect! I'm so excited and happy about my choice that I would have never considered if it weren't for George! As well he considered my day to day driving and put forth smoeoptions such as the polysteel that I wouldn't have thought of. I would recommend any one to him! More
Rob Larson did an outstanding job! We worked with Rob Larson and we have to say that he did an outstanding job! He gave us a fair trade-in deal on our car and also a good deal on our ne We worked with Rob Larson and we have to say that he did an outstanding job! He gave us a fair trade-in deal on our car and also a good deal on our new car. He went above and beyond for us. He definitely goes that "extra mile" where most sales people or dealerships don't or won't. More
Excellent service, fair deal We worked with George Tierney (no relation to Gene), who assisted us in purchasing the perfect vehicle: a bright red, 2015 Honda Civic LX. We were ab We worked with George Tierney (no relation to Gene), who assisted us in purchasing the perfect vehicle: a bright red, 2015 Honda Civic LX. We were able to trade in my wife's leased Civic, as well as my 2002 Dodge Dakota (140,000 miles). After some friendly back and forth, we came to agreement with George and Danny on an affordable deal for us. Jeremy was similarly friendly and professional during paperwork. We're very happy with our experience at Kings Honda and will definitely return. More
Excellent Customer Service! We leased a 2015 Honda Odyssey from Rob Larson. He was extremely friendly and helpful. He worked with us on our trade and the monthly payments until We leased a 2015 Honda Odyssey from Rob Larson. He was extremely friendly and helpful. He worked with us on our trade and the monthly payments until we were happy with it. We were also there during the lunch hour and he purchased lunch for myself and my children. That is certainly going above and beyond with customer service! We will definitely be back to purchase/lease from Rob and will recommend him to our family and friends! More
Great Customer Service. They really helped me out!!! My 08 Honda Fit has only 60,000 miles. I had been servicing and taking care of the car regularly. So, when a transmission failure cost me $4,200.00 or My 08 Honda Fit has only 60,000 miles. I had been servicing and taking care of the car regularly. So, when a transmission failure cost me $4,200.00 or a $2,000 trade in value, I was at my wits end. A Honda car is supposed to run without such issues up to 200,000 miles, they say. it has great resell value, they say. A highly reliable car, with low maintenance they say. Unfortunately, my extended warranty had expired. Who thought a Honda car will require all costly warranties? Lauren Sellers at Performance Kings Honda was able to work with her managers and get me a great deal. Even though I had purchased the car in a different city, I had been regularly servicing at Performance Kings Honda for a year . Lauren Sellers got me a huge discount on the transmission change. What a life saver. My wife and I are still in disbelief. we now have a car with a new transmission and [ touch wood ] drives great. Thank you Lauren. More