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Performance Kings Honda
Cincinnati, OH
926 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 926 reviews
May 31, 2016
Purchase of a Honda Fit It was an excellent experience. I had done a search for Honda Fit and Civic and decided on a Fit. I had just come from another dealership where the It was an excellent experience. I had done a search for Honda Fit and Civic and decided on a Fit. I had just come from another dealership where the situation was very uncomfortable and quoted a price that I knew should have been negotiable. Coming to Kings Honda was a relief. The price was perfect, the experience very good. Brooke Riedeman did an excellent job. I would like to thank the sales manager, John DeLuca - he is outstanding. More
by emma
Employees Worked With
Brooke Riedeman
May 27, 2016
Only care about sales - not customer service. I have sometimes received 3 phone calls in the same day trying to buy my Honda Fit so that I can buy a new Honda. However, the customer service has be I have sometimes received 3 phone calls in the same day trying to buy my Honda Fit so that I can buy a new Honda. However, the customer service has been horrible. I recently contacted the service department to schedule an appointment to have the airbag fixed. I was told to drive out and a rental car would be available. When I drove out, I was told that there were no rental cars available and that I had to call first when enterprise rental was open. Two young attendants chastised me for not calling first. I DID CALL FIRST. So on the following Monday, I called the service department to make sure I could get a rental car and drop my car off. When I got out there they said that I needed to have someone with me because there was no room to park my car and I needed to drive the rental car and my honda back home. A month later the service department called to schedule my service. I needed to drop my car off the night before so that the next day I could drive the rental car back. When I arrived, I was again treated very poorly by two young attendants. My car already had been tagged with a number on the first visit. They would not listen or check to see that I had an appointment scheduled. They questioned me "Was I sure the airbag part had been ordered." I have also had the car out for servicing and they would not service anything unless the service lights were showing something needed to be done. I recently read the manual which stated the brake fluid needs to be completely changed every 3 years. The light has never come on in five years to indicate that. I will find someone else to service my car. Unless it is a recall I will not go back to this Honda dealer. I have had three Honda cars and will never buy another. More
by dj
Employees Worked With
I wish I would have written down employee names
May 23, 2016
New Car Buy Overall, it was a very good experience. My wife had a scheduled oil change, so I asked for information on a new Accord. Phil got me the information, Overall, it was a very good experience. My wife had a scheduled oil change, so I asked for information on a new Accord. Phil got me the information, met me at the dealership early and was able to meet my needs. Very easy to deal with. More
by Crit
Employees Worked With
Phil Gellman
May 05, 2016
Good Experience Good experience. Friendly staff. I like the way I was treated. I was offered assistance from people I wasn't working with. Pleasant atmosphere. Felt Good experience. Friendly staff. I like the way I was treated. I was offered assistance from people I wasn't working with. Pleasant atmosphere. Felt good. More
by edchpmn1950
Employees Worked With
Marc Kowalk
April 24, 2016
Friendly reception Had a casual visit while driving towards columbus. later looked at different dealers but the explanation and reception and clarity made me buy the veh Had a casual visit while driving towards columbus. later looked at different dealers but the explanation and reception and clarity made me buy the vehicle here. More
by Neel kuturi
Employees Worked With
Dustin Jackson, John De Luca, Ray Forsee
March 16, 2016
Friendly - Fair - Fast Everyone at the dealership treated us great! We were given time to browse around without being hassled right off the bat. When we were ready with ou Everyone at the dealership treated us great! We were given time to browse around without being hassled right off the bat. When we were ready with our questions, they were ready to listen and provide answers. From the get go, there were no hidden fees or making us feel like we were being led down a path we didn't want to go down. John DeLuca is the sales manager and as soon as he sensed we were serious quickly gave us a great and fair deal. No hassle. No fuss. No confusion. We worked with both John and Glen Standafer and were taken very good care of. Todd Loux handled our financing without a hitch. I wouldn't hesitate to recommend this dealership to anyone. More
by bigd
Employees Worked With
Glen Standafer, Todd Loux, John De Luca
March 13, 2016
Very Happy Kings Honda Customer Repeat customer of Kings Honda. Josh Hamilton our sales Consultant went out of his way to make sure all of our questions and needs were answered. No Repeat customer of Kings Honda. Josh Hamilton our sales Consultant went out of his way to make sure all of our questions and needs were answered. No pressure just listening to the customer and doing the best he could to keep our business. Great job. A+. Highly Recommend. Also appreciated Jeremy Tuttle and his job as our finance manager. Kings Honda listens to the customer and shows why our family keeps going back for car after car. We have leased or purchased 7 cars from Kings Honda. Every time and each car make us want to go back to Kings Honda. There should be no higher praise than this. From Service to sales to finance our family has been treated like a very important customer and every attempt is made to keep our business. Last purchase we dealt with John Deluca who was also great. More
by parentspw
Employees Worked With
John De Luca, Jeremy Tuttle, Josh Hamilton
February 16, 2016
We are satisfied with this Dealer We bought a used Honda CRV there. They have a lot of selections. They have reasonable price. The sales representative are nice and willing to work wit We bought a used Honda CRV there. They have a lot of selections. They have reasonable price. The sales representative are nice and willing to work with us on negotiation. We are satisfied with the car we bought and with their service. More
by njXuGao
Employees Worked With
Dustin Jackson, Eric Spicer, Ray Forsee
January 26, 2016
Great experience Everyone was very friendly, helpful, got the job done, would recommend this dealership to everyone, I love my car, it was detailed, filled up with ga Everyone was very friendly, helpful, got the job done, would recommend this dealership to everyone, I love my car, it was detailed, filled up with gas, and I was educated on my car. More
by tbor
Employees Worked With
Dustin Jackson, Ryan Childers, Aaron O'donnell
January 18, 2016
Service department customer service is terrible! This dealership doesn't really care about your business, especially when they are doing warranty work! They had my car for over a month, trying to fig This dealership doesn't really care about your business, especially when they are doing warranty work! They had my car for over a month, trying to figure out what was wrong with my new car. When I finally picked up my car, some of the dash lights were not working. They insisted that those parts of my dash were not illuminated. We had to argue with them for over an hour, and they finally decided to check the fuses. They realized that whoever worked on my car removed a fuse and didn't replace it. Not one person even apologized or acknowledged that they were wrong.! I don't really understand how they stay in business when they treat customers that way! The service manager even stated at one point that we should go to another dealership if we weren't happy with them! More
by SuzyQ
Employees Worked With
Dean and Ash Mall
