Performance Kings Honda

This is the worst experience I've had with a sales person My girlfriend and I went to Kings Honda with every intention of purchasing a car. Then, we met Will Parks. This was the rudest salesperson I've ever d My girlfriend and I went to Kings Honda with every intention of purchasing a car. Then, we met Will Parks. This was the rudest salesperson I've ever dealt with. He acted, frankly, like he didn't care about us or selling a car at all! After doing my homework on the car, I was ready to negotiate and we got to numbers. He tried using the "quick numbers" tactic and wouldn't write anything down. When I finally started writing down what he was telling us, it was clear that his math wasn't adding up. Upon showing him, he insisted that "we can't break the laws of math"! - Really? What a stupid thing to say, but I digress. This continued for a bit until (using my paper) I asked if this was the best deal he could offer. He replied: "This isn't even an offer, these are just numbers on paper". At this point, I was all but done with this guy and Kings Honda. He finally got around to asking what our "magic number" was and after telling him he, using the calculator on the computer, did some barbaric backwards math and told us that we shouldn't be looking at this car because we can't afford it! I know EXACTLY what I can afford, [expletive]! This was the proverbial straw and we got up to walk out. He didn't say thank you, sorry or attempt to shake our hands or anything! To be fair, what we were asking was very reasonable, so it's not like we were being unrealistic here. This guy just didn't care to help anyone and thought things would come to him easily. It was our first time at Kings Honda and the impression left by Mr. Parks has certainly tainted our view of this dealership as a whole. My girlfriend was very hurt by how we were treated and, believe me social media is going to hear about this visit. I truly don't understand how he has a job! More

Sales professional??? Natalie Weaver does not know her product. She did not know the differences between models, how to operate the settings of the car and she told me I wo Natalie Weaver does not know her product. She did not know the differences between models, how to operate the settings of the car and she told me I would not have to pay a registration fee because I was transferring plates. Save yourself the aggravation and deal with someone else. More

Inexperienced, Smug, and Condescending I am new to the Cincinnati area so I don't know one dealer from the next. I buy a new car every three years or so and operate my own company in the ar I am new to the Cincinnati area so I don't know one dealer from the next. I buy a new car every three years or so and operate my own company in the area. I looked at this dealership's rating and saw some concerning comments but thought they may be isolated cases or trouble-maker customers. I have decided I was wrong about that. I am certainly not a trouble-maker customer and I had a terrible experience with this dealership. Started on the internet and received response from Melissa Bailey. She seemed inexperienced (was not listeed on the website) but got a good price. Trouble is that they had no inventory and had to get a car from another lot. Required a $500 deposit to do this although we had no documents reflecting the terms of this "deposit". Finally agreed to the questionable "deposit" but requested they sign a note saying the funds were fully refundable if we could not come to an agreement. This is when Melissa gave me over to John DeLuca. He is the reason for the "smug" and "condescending" parts of the review title. He said I would get my "deposit" back if we could not get a deal done but would not sign my document. Said, "I'm not going to pocket your money". Claimed only their corporate attorney could sign such a note (even though it said the same thing both he and Melissa said to me on the phone). So they are willing to say just about anything but don't dare ask them to stand behind their words. DeLuca then said, "Go ahead and try to find a deal as good as this one somewhere else". Wow! Does that make you want to do business here? Not me. All of us decide everyday how/where and on what to spend our hard-earned money. I will gladly spend my car dollars somewhere else this time and every other time. In this case, I had two other offers already and both agreed to match the offer from these guys. And they had plenty of inventory already so no car-transfer deposit needed. Wow! Unbelievable. Good luck if you decide to work with these guys. More

Not So Good. My experience with Performance Kings Honda was less than average. I found a car on the internet and send an inquiry. I was contacted by a salesman Ray My experience with Performance Kings Honda was less than average. I found a car on the internet and send an inquiry. I was contacted by a salesman Ray Forsee, (Monday), who told me the car was being checked and detailed and I should send him a text to remind him to email pictures and details on Thursday.I did that. No reply. Nothing. So, I get an email from John DeLuca regarding my experience. I wrote to him about my disappointment with his salesperson and most likely would not shop his dealership in the future. On Sunday, out of the blue, I receive a text from Ray. By this time I have moved on and I asked that he not contact me anymore. However, the nit-wit had to poke the bear and get the last word in by reply to my text, that I not contact him. He must have made quota for August and put me on the back burner. It seems that most reviews are good for this dealership, my experience is probably a result of my salesperson. More