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Performance Kings Honda
Cincinnati, OH
926 Reviews
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March 07, 2017
My Honda still won't start! We took my daughters 2003 Honda to the dealer because it wouldn't start. We explained it has a new battery and new starter my husband has looked at We took my daughters 2003 Honda to the dealer because it wouldn't start. We explained it has a new battery and new starter my husband has looked at it but every time she drives it she has to clean the battery cables put the battery back together and it starts. Kings Honda Kept it over the weekend and on Monday we went and picked it up they said they could find nothing wrong with it . My daughter picked up the car drove to O'Charleys on Fields Ertle (maybe 1-2 miles from dealer)pulled in the parking lot turned it off and had to call her dad to come start her car because it wouldn't start again and Honda told us there's nothing wrong with it. They wanted to charge us over $100 because they use their diagnostic machine to see what was wrong and they found nothing but yet my daughters car still doesn't start. We did manage to only pay $54 to Honda today to get back on a car that still is doing the same thing when we took it to them. I definitely would not recommend this dealer. What they did tell my husband is that it's needs a new belt, but we knew that before taking to dealer. We don't know how we are going to get this car fixed if the mechanics at Kings Honda can't even find a solution. Now we are back to square 1. Any suggestions would be great. My high school daughter needs a car that will run. More
by Cargirl
Employees Worked With
Kirk
March 06, 2017
Wonderful Impression! I've been leasing cars from Performance Kings Honda for 4 years. In addition to my customer-related visits, I've been to this place several other time I've been leasing cars from Performance Kings Honda for 4 years. In addition to my customer-related visits, I've been to this place several other times with my friends. Whether I'm there as a customer or just a visitor, I'm always greeted with a warm welcome and hospitality. I lease car or just visited them, I always see warm hospitality from employees. All the business I did with them has went very smoothly. I've been in contact with Marc Kowalk and have had the best customer experience with him. More
by TM
Employees Worked With
Marc Kowalk
February 26, 2017
Unexpected need of a new car So I have purchased a couple of cars from George Tierney, but my latest purchase, he was a true rockstar. I messaged him telling him that I am current So I have purchased a couple of cars from George Tierney, but my latest purchase, he was a true rockstar. I messaged him telling him that I am currently expecting, (I'm also a nanny to three children), and that I would need to upgrade my car. I was currently driving a 2015 Honda Accord Sport (which I loved). I told him I was open to a used vehicle, but third row seating was key for all the children. Not even 2 hours later, George messages me saying that someone just traded in their 2011 Honda Pilot, under 100k miles, and only one owner. I went up that night after work to check it out, and it was perfect!!! Of course I was worried about what my payments would be going from a sedan to a big SUV. Well, worry no more with George... He took care of everything and got our payments to be only $36 more a month than the Accord, including GAP insurance. The night we checked out the vehicle, it was raining. The next day it snowed... The day after that, I realized a small crack in the windshield on the passenger side. Of course as everyone knows, when you drive it off the lot it is on you. With our unconventional sale, and history of buying cars from them, George told us to hang tight and see what he could do. We found out the crack couldn't be fixed because it had previously been fixed, so a new windshield was in order. Well, nobody wants to pick up that tab. George Tierney literally jumped through hoops, corporate hoops, for us. Explaining our situation, and our history of sales with them. Wouldn't you know, George was able to get us our new windshield. Not only that, but they came to my home and replaced it, for free, right in my driveway. I've stayed loyal to George because of our history of buying cars from him, but it's more than that. He really does go above and beyond for his customers. It's so nice to know that there are salesmen out there not trying to take advantage of their customers. He is the ONLY person I would ever buy a car from. More
by mariaelaina
Employees Worked With
Dustin Jackson, George Tierney
February 14, 2017
Chris was GREAT! Finance...not so great Chris was a great salesman. I was a first time car buyer, and because of just him I had an extremely positive experience purchasing. He was extremel Chris was a great salesman. I was a first time car buyer, and because of just him I had an extremely positive experience purchasing. He was extremely helpful and had a ton of knowledge even though I found out it was only his 8th day working there! When we did get to finance however, my experience changed. After constantly repeating I did not want a warranty, some how two ended up on my total bill. Granted I was not paying terribly close attention, but I thought I was clear with what I wanted and didn't want. Like I said it was my first time buying a car, and I felt some what taken advantage of by the managers and finance department because of this. In the end they did take the warranty off my loan, but not until I drove back out to the dealership the next morning to have it taken care of and was reminded at least ten times they highly recommend I keep the warranty I did not want. Like I said Chris was an amazing salesman and I would highly recommend him, but be cautious with anyone else in the dealership. More
by FirstTimeBuyer123
Employees Worked With
Chris White, Gary Folk
January 31, 2017
Wonderful Service I had a wonderful experience with Don Adams at King Honda. Everyone was friendly, very fast and attentive. I could not have asked for better service! I had a wonderful experience with Don Adams at King Honda. Everyone was friendly, very fast and attentive. I could not have asked for better service! More
by ajb
Employees Worked With
Don Adams, Dustin Jackson
January 19, 2017
Scamming a longtime customer I had my Odyssey towed in and told them that I thought a radiator hose had busted. Because of the holiday they couldn't get to it till Monday. They ca I had my Odyssey towed in and told them that I thought a radiator hose had busted. Because of the holiday they couldn't get to it till Monday. They called and told me the master cylinder had blown and would cost $1600 to fix. I had my van towed to my home because it just didn't seem right. There was nothing wrong with the brakes but the upper radiator hose Wes busted. The service writer and tech tried to cheat an old handicapped man out of $1600 when it only needed a $200 repair. I was a loyal 30 year customer going back to Century Honda. I have all the documents to prove the above. They said mis diagnosed but a 10 year old kid would have known that they lied. Beware More
by aud1943
Employees Worked With
Lacy
January 13, 2017
Buying experience Ray was very helpful went there told him what I was interested in and had a test drive. Told him him I was still shopping around said no problem take Ray was very helpful went there told him what I was interested in and had a test drive. Told him him I was still shopping around said no problem take your time. When I was ready called Ray and worked out a deal around my schedule. Very satisfied with purchase of my used honda thanks again will come back. Also want to thank Christie I believe that was her name sorry if I'm wrong. For entertaining my daughter and granddaughter while financing was going on. More
by Nora2016
Employees Worked With
Christie Cartolano, Ray Forsee
January 07, 2017
Great deal, friendly attentive service. We drove up from central Kentucky to Cincinnati to Performance Kings Honda because they were willing to work with us on a great deal on a certified us We drove up from central Kentucky to Cincinnati to Performance Kings Honda because they were willing to work with us on a great deal on a certified used Honda with low mileage. We contacted other dealers in Kentucky and Cincinnati who were not so willing. Trish Woodward was our salesperson. We dealt with her by phone and email first and worked out a great deal. When we arrived at the dealership, she took care of us start to finish and was professional, but friendly, and was very genuine. She was honest in her dealing with us every step along the way and we had trust in her. She followed up with us after the sale. We feel we could contact her with any questions we might have. Overall, excellent experience. More
by ky_buyers
Employees Worked With
Trish Woodward, Dustin Jackson
December 30, 2016
Hung up on me! The dealership is ok. Rob Larson not so much. I understand he was upset I went somewhere and got the deal I asked for, but I think it was completely u The dealership is ok. Rob Larson not so much. I understand he was upset I went somewhere and got the deal I asked for, but I think it was completely unprofessional that when he called and I conveyed the information he hung up on me. Should have given me a better deal when he had the chance. More
by Bearcat11
Employees Worked With
Robert Larson
December 21, 2016
The maintenance at this dealership is horrible. My one year old Honda Accord had one year maintenance with them. Since then my brakes gave me loud noises now and the . They checked and checked and g My one year old Honda Accord had one year maintenance with them. Since then my brakes gave me loud noises now and the . They checked and checked and give me a three hundred dollars estimate to fix it not under my warranty. Thank god, I did another oil change before I spent that three hundred dollars. The noise was gone. Overall when I visit them, I can feel they don't care about you. More
by hondacivic
Employees Worked With
Brooke Riedeman
