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Performance Kings Honda
Cincinnati, OH
923 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 14, 2017
Chris was GREAT! Finance...not so great Chris was a great salesman. I was a first time car buyer, and because of just him I had an extremely positive experience purchasing. He was extremel Chris was a great salesman. I was a first time car buyer, and because of just him I had an extremely positive experience purchasing. He was extremely helpful and had a ton of knowledge even though I found out it was only his 8th day working there! When we did get to finance however, my experience changed. After constantly repeating I did not want a warranty, some how two ended up on my total bill. Granted I was not paying terribly close attention, but I thought I was clear with what I wanted and didn't want. Like I said it was my first time buying a car, and I felt some what taken advantage of by the managers and finance department because of this. In the end they did take the warranty off my loan, but not until I drove back out to the dealership the next morning to have it taken care of and was reminded at least ten times they highly recommend I keep the warranty I did not want. Like I said Chris was an amazing salesman and I would highly recommend him, but be cautious with anyone else in the dealership. More
by FirstTimeBuyer123
Employees Worked With
Chris White, Gary Folk
January 31, 2017
Wonderful Service I had a wonderful experience with Don Adams at King Honda. Everyone was friendly, very fast and attentive. I could not have asked for better service! I had a wonderful experience with Don Adams at King Honda. Everyone was friendly, very fast and attentive. I could not have asked for better service! More
by ajb
Employees Worked With
Don Adams, Dustin Jackson
January 19, 2017
Scamming a longtime customer I had my Odyssey towed in and told them that I thought a radiator hose had busted. Because of the holiday they couldn't get to it till Monday. They ca I had my Odyssey towed in and told them that I thought a radiator hose had busted. Because of the holiday they couldn't get to it till Monday. They called and told me the master cylinder had blown and would cost $1600 to fix. I had my van towed to my home because it just didn't seem right. There was nothing wrong with the brakes but the upper radiator hose Wes busted. The service writer and tech tried to cheat an old handicapped man out of $1600 when it only needed a $200 repair. I was a loyal 30 year customer going back to Century Honda. I have all the documents to prove the above. They said mis diagnosed but a 10 year old kid would have known that they lied. Beware More
by aud1943
Employees Worked With
Lacy
January 13, 2017
Buying experience Ray was very helpful went there told him what I was interested in and had a test drive. Told him him I was still shopping around said no problem take Ray was very helpful went there told him what I was interested in and had a test drive. Told him him I was still shopping around said no problem take your time. When I was ready called Ray and worked out a deal around my schedule. Very satisfied with purchase of my used honda thanks again will come back. Also want to thank Christie I believe that was her name sorry if I'm wrong. For entertaining my daughter and granddaughter while financing was going on. More
by Nora2016
Employees Worked With
Christie Cartolano, Ray Forsee
January 07, 2017
Great deal, friendly attentive service. We drove up from central Kentucky to Cincinnati to Performance Kings Honda because they were willing to work with us on a great deal on a certified us We drove up from central Kentucky to Cincinnati to Performance Kings Honda because they were willing to work with us on a great deal on a certified used Honda with low mileage. We contacted other dealers in Kentucky and Cincinnati who were not so willing. Trish Woodward was our salesperson. We dealt with her by phone and email first and worked out a great deal. When we arrived at the dealership, she took care of us start to finish and was professional, but friendly, and was very genuine. She was honest in her dealing with us every step along the way and we had trust in her. She followed up with us after the sale. We feel we could contact her with any questions we might have. Overall, excellent experience. More
by ky_buyers
Employees Worked With
Trish Woodward, Dustin Jackson
December 30, 2016
Hung up on me! The dealership is ok. Rob Larson not so much. I understand he was upset I went somewhere and got the deal I asked for, but I think it was completely u The dealership is ok. Rob Larson not so much. I understand he was upset I went somewhere and got the deal I asked for, but I think it was completely unprofessional that when he called and I conveyed the information he hung up on me. Should have given me a better deal when he had the chance. More
by Bearcat11
Employees Worked With
Robert Larson
December 21, 2016
The maintenance at this dealership is horrible. My one year old Honda Accord had one year maintenance with them. Since then my brakes gave me loud noises now and the . They checked and checked and g My one year old Honda Accord had one year maintenance with them. Since then my brakes gave me loud noises now and the . They checked and checked and give me a three hundred dollars estimate to fix it not under my warranty. Thank god, I did another oil change before I spent that three hundred dollars. The noise was gone. Overall when I visit them, I can feel they don't care about you. More
by hondacivic
Employees Worked With
Brooke Riedeman
December 08, 2016
Great. Went in to purchase a new car since my other one was totaled from hitting a deer, Marc was the first person to even say hi to me. He helped me get a b Went in to purchase a new car since my other one was totaled from hitting a deer, Marc was the first person to even say hi to me. He helped me get a brand new car, unfortunately that was a bit overwhelming for me but they made an exception and got me a more affordable car. I didn't think that it would have been possible but they made it happen. Marc was a wonderful salesman, he'll go straight to the point, and always keep what you want in mind, and do his best to get you what you want. He'll go over all the options and possible outcomes with you, and make your experience as nice as possible. I would gladly reccomend this dealership and gentleman any day of the week. More
by Justin
Employees Worked With
Marc Kowalk
November 14, 2016
no pressure just the truth the dealership was clean, professional, timely in responses and truthful which made our experience most rewarding. Marc was friendly and very informa the dealership was clean, professional, timely in responses and truthful which made our experience most rewarding. Marc was friendly and very informative. He knew what we wanted and made every effort to please his customer. More
by marckingshonda
Employees Worked With
Marc Kowalk
November 13, 2016
Excellence From Start to Finish Over the past 30 years, I have purchased 12 Honda's from the same dealer (we have four drivers in my family). When I decided to purchase my 13th Hond Over the past 30 years, I have purchased 12 Honda's from the same dealer (we have four drivers in my family). When I decided to purchase my 13th Honda, this time an Odyssey, I returned to my usual dealer but was disappointed in the negotiation of my trade in as well as the price of the new vehicle. Loyalty did not seem to matter. I submitted a request for a quote from Performance Kings Honda and received an email with a quote from Natalie Yale. We corresponded several times, including discussions about my trade in. Natalie responded quickly and thoroughly and with fair pricing. My wife and I decided to make the 45 minute drive to Performance Kings Honda because of Natalie's excellent customer service, fair negotiations and follow through - Kings also had better inventory than other dealers. Must have been lucky 13 because our experience in-person was excellent as well and together with Joe and Jenny, Natalie made a fair deal and we are very happy with our new Odyssey. We will gladly make the drive again in the future and applaud Performance Kings Honda for their professionalism and excellent customer service. More
by HappyinKentuckywithlucky13Honda
Employees Worked With
Joe Jarvis (not exactly sure of last name). Joe was very professional. , Jenni Hoskins, Natalie Yale
