
Performance Kings Honda
Cincinnati, OH
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Very professional Jeff Miller and Joe Klosterman were very helpful in the purchase of a used car and resolving a minor issue we had. Jeff Miller went out of his way an Jeff Miller and Joe Klosterman were very helpful in the purchase of a used car and resolving a minor issue we had. Jeff Miller went out of his way and even called me on his vacation to make sure we were taken care of. More
Love my Honda CR V George made the process super easy. It was my first new car purchase and I feel great about it. Love my Honda buy and would tell anyone to do the same George made the process super easy. It was my first new car purchase and I feel great about it. Love my Honda buy and would tell anyone to do the same. More
Tried to swindle the wrong target this time Take your perfect-running car in for a recall and walk out with a $500+ bill for the much needed "tune up". Car checks out perfectly upon paying $500 Take your perfect-running car in for a recall and walk out with a $500+ bill for the much needed "tune up". Car checks out perfectly upon paying $500 bill. Car breaks down 2 days later. When we called them, they pick up the "perfectly-running car, post tune up" and proceeded to tell us the "transmission is shot" and that will be $3000+. Not a single issue with the car before this. Keep in mind, post tune up the car checked out just fine. Suddenly the transmission is shot. Bring your car for service at your own peril. Not sure who they thought they were dealing with but I plan to make it known how you handle honest, hardworking customers. More
Wonderful experience! Very helpful! George was wonderful to work with! He was very knowledgeable, patient, and not pushy at all. He was very prompt at responding to all my questions, and George was wonderful to work with! He was very knowledgeable, patient, and not pushy at all. He was very prompt at responding to all my questions, and always answered them honestly. I came in with a budget and he stuck to it. I will definitely recommend George and Kings Honda to anyone looking. It was a wonderful, easy, and stress free experience! More
George is the best salesperson you could ask for! George helped us get into a Honda Civic today! He was very courteous and willing to answer any questions we had. He's such a gentleman and you don't George helped us get into a Honda Civic today! He was very courteous and willing to answer any questions we had. He's such a gentleman and you don't worry that he's a stereotypical salesperson just there to make commission. There is no other salesperson I will use again. George is the best! More
Very Patient and Understanding I was looking for a good vehicle on a tight budget. George was great to work with. He was not pushy and supplied us with all the information we needed I was looking for a good vehicle on a tight budget. George was great to work with. He was not pushy and supplied us with all the information we needed to make a good decision. Everyone at the dealership was polite and they worked together as a team to meet my needs. Unfortunately, I do not recall the manager's name that helped me through my options but he was very nice and went out of his way to inform me of things so there would be no surprises. I highly recommend George, Dustin and the Kings Honda experience! More
Al Glover is the best person to buy a car from anywhere!! We unexpectedly needed to replace a car, urgently. Al was the first sales associate to speak to us. He's very friendly, polite, has a good sense of hu We unexpectedly needed to replace a car, urgently. Al was the first sales associate to speak to us. He's very friendly, polite, has a good sense of humor, and was very respectful to my 24 year-old daughter, who was buying her own car for the first time. Al was open and honest; if he didn't know the answer to a question he said so, then went and found out. We test drove a car and got an initial offer, then went home to do some of our own calculations. Al came in when we were ready, which was on one of his days off, and we came to an agreement on the car. I felt bad about his day off but he wouldn't accept an apology, insisting it was no problem and he was happy to do it. When the deal was complete and my daughter took delivery of her car it had balloons and a sign on it that said it was specially prepared for (her name). Every part of the experience with Al Glover was positive, and he's the only Honda sales associate I'll be buying cars from ever again. Ask for Al and you'll understand why I'm so impressed with him. More
Experience left me feeling taken advantage of. When I was looking to purchase a vehicle I started working with Laura. I was interested in a couple of vehicles and test drove a Honda Civic I liked t When I was looking to purchase a vehicle I started working with Laura. I was interested in a couple of vehicles and test drove a Honda Civic I liked the best and enjoyed it immensely. Upon returning to the dealership we started to talk pricing and Laura gave me a quote of 3750 out the door. I told her I would think about it and give her a call back at a later time with my decision. When I called her back the next day and told her I wanted to purchase the vehicle she proceeded to tell me she had "misspoke" and the actual price of the vehicle was 3750++ making the actual price of the vehicle closer to 4250. I felt like I was being taken advantage of/ripped off now that they knew I wanted the vehicle. It was the kind of tactic I would expect going to one of those side of the road buy here/pay here car lots, not a dealership. Experience only went downhill from there. When I returned to the dealership to finish up the paperwork and pay for the vehicle I was "helped" by Josh Hardwick and I use the word help loosely. Josh came across as not caring about my business or time in the least bit. After signing the paperwork he disappeared and I was left sitting for over half an hour. At one point I actually watched him leave with another customer even though we had not yet finished our transaction. I ended up having to hunt down a manager and get them to assist me with getting the paperwork to financing so I could finish up and get out of there. Shout out to the lady in financing, I believe her name was Jenni, she did a wonderful job and was a bright spot in what had otherwise been a completely awful experience. I returned to the dealership a couple weeks later to discuss my experience with a manager and he actually only managed to make my perception of the dealership even worse. He was completely dismissive of all my complaints, made excuse after excuse for my experience and all but said tough luck. I don't have a wealth of car buying experience but from a customer service standpoint if someone is quoted a price they should get that price, regardless of whether it was in error or not. I could not in good faith recommend this dealership to anyone and know i will not return again. More
George T. at Performance Kings Honda is the best! My elder parents totaled their car and needed a replacement fast. We looked at several places and could not find anything inexpensive and reliable. So My elder parents totaled their car and needed a replacement fast. We looked at several places and could not find anything inexpensive and reliable. So, I decided to call Performance Kings Honda to check their inventory for older cars. George answered the phone and listened to what I needed very carefully. He said that he'd check their inventory and call me back. Despite the busy Sunday, George called back just a few minutes later. He found a car I was looking for and had all the information ready on it. We drove to see it. George greeted us, he was very friendly, very patient and very professional, he made me feel like I was a very valuable customer buying a new expensive car, the price didn't matter - he treated me and my parents with a lot of respect! He was knowledgeable and patient. He went on a test drive with us and provided me with the Carfax. The day after, we came back to buy the car and George made the entire experience just great! He was accommodating to my schedule, he had everything ready for me when I got there, he was extremely friendly and personable - probably the best experience I've had with a Sales Associate, ever. If you come to buy a car at Performance Kings Honda, ask for George - you will not regret! More
George was great! George was an absolute pleasure to work with. He answered all of our questions accurately and timely. And we feel we got the best possible deal he and George was an absolute pleasure to work with. He answered all of our questions accurately and timely. And we feel we got the best possible deal he and Honda had to offer! If you're looking for a new or certified used car, George is the guy for you! Thanks George! - Kees, a very happy customer! More