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Performance Kings Honda
Cincinnati, OH
923 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 923 reviews
February 26, 2019
Non responsive After having my car for three weeks, told on three different occasions back ordered part was to be delivered to no avail. Became my job to ensure the After having my car for three weeks, told on three different occasions back ordered part was to be delivered to no avail. Became my job to ensure they did their job with no success. After having the car for three weeks, then informed I had to pay upfront for back ordered parts, nearly $800 and still could not give me a firm receipt date. Service manager Ash Mall not interested in solving the matter. I felt disrespected in my conversation with Ash, talked down to as a woman. More
by dissatisfied with service
Employees Worked With
Ash Mall
February 14, 2019
Excellent Experience It's obvious the organization works together to provide a positive experience. I was particularly impressed with the care and help given by their use It's obvious the organization works together to provide a positive experience. I was particularly impressed with the care and help given by their used car rep, Tad Miller. I would highly recommend him. More
by Carol H
Employees Worked With
Jenni Hoskins
February 14, 2019
Service Nightmare Been trying for three weeks to get an Infotaniment system problem solved. Nothing but the run around. It’s a known problem with a known solution. Excu Been trying for three weeks to get an Infotaniment system problem solved. Nothing but the run around. It’s a known problem with a known solution. Excuse after excuse, they even tried to blame Panasonic. Warranty work isn’t a money maker for them so they don’t care. Service manager promised it was fixed, it wasn’t. He finally admitted he didn’t check himself but “the tech said it was”. Now it’s lawyer time. More
by Lynngotts
Employees Worked With
Ash Moll, Andy French
January 12, 2019
Give Wrong Pricing on The Phone They provide wrong pricing on the phone and make people visit the store. At the store after driving 20 miles they apologize and provide the pricing w They provide wrong pricing on the phone and make people visit the store. At the store after driving 20 miles they apologize and provide the pricing which is quite high compared to any car dealer in the market. More
by carcustomer
Employees Worked With
Phil Gellman, Andy French
December 26, 2018
Bad Customer Service I made a purchase with them last week. Everything was fine until I found out they made mistake on my paper. I need to come in and sign the new paper. I made a purchase with them last week. Everything was fine until I found out they made mistake on my paper. I need to come in and sign the new paper. I came before my schedule and wait for more than an hour to sign a piece of paper. I let the financial manager who made mistake know that I came. He chased me out to wait without greeting or explaination. I thought he worked paperwork for me. After 30 min, he came out for a new customer and ignored me standing there waiting for him. Seriously, I drove for an hour to sign a piece fo paper which is due to their mistake. No apologies for their mistakes. They didNOT appreciate their customer time. Maybe only to their potential customer, not to whom already made purchase. More
by w004thn
Employees Worked With
Jonny Beach
December 08, 2018
Above & Beyond I have nothing but GREAT things to say about my experience with Kings Performance Honda; especially dealing with the salesman Joe Klosterman. He was p I have nothing but GREAT things to say about my experience with Kings Performance Honda; especially dealing with the salesman Joe Klosterman. He was professional, knowledgeable and kind. After the sale, and because he knew it would expedite things, Joe took the time to help two other coworkers with the application of the sealant/protectant to my new Honda CRV. It was the end of the evening and I know it's about making the sale - but NEVER did I feel rushed or like I was just another number. I would and will recommend Kings Performance Honda to everyone & of course recommend Joe Klosterman by name. The man who went above & beyond. Thank you from a very satisfied customer. More
by E-Ry
Employees Worked With
Megan & Johnny , Joe Klosterman
December 01, 2018
Repeat Customer Strongly recommend Kings Honda. Have leased, bought and serviced many cars from Kings Honda. We love how they try to please the customer. From Andy Strongly recommend Kings Honda. Have leased, bought and serviced many cars from Kings Honda. We love how they try to please the customer. From Andy French the GM to Trish Woodward the salesperson who spent many hours with us to Dustin who took the time to call my wife the day after we leased we again are thrilled with our experience. More
by rjseelig
Employees Worked With
Trish Woodward, Dustin Jackson, Andy French
October 24, 2018
Rob was EXCELLENT Purchased new CRX LX, my sales representative was Rob Larson. He was the most professional sales person I have ever dealt with, that noted, I have pur Purchased new CRX LX, my sales representative was Rob Larson. He was the most professional sales person I have ever dealt with, that noted, I have purchased many cars thru the years and know the difference between strong and weak, Rob was caring, intuitive, and kind. I received the price I wanted, Honda rate and term. More
by New CR-V
Employees Worked With
Robert Larson
October 04, 2018
Thank you William Kyle's!!! Just purchased my first Honda. I recommend seeing William Kyle's. Let him know what I was looking for, and the price was right. Way to William!!!! Just purchased my first Honda. I recommend seeing William Kyle's. Let him know what I was looking for, and the price was right. Way to William!!!! More
by Mslady,0219
Employees Worked With
William Kyle's and Jon Koroschetz
July 20, 2018
Happy Rob went out of his way to make the deal happen. Even though there were a few glitches in the delivery of the Odyssey, he made everything right so t Rob went out of his way to make the deal happen. Even though there were a few glitches in the delivery of the Odyssey, he made everything right so that I could leave happy. And his assistant, Christie, is amazing! More
by MommaH
Employees Worked With
Robert Larson
