Performance Kings Honda
Cincinnati, OH
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Very very Bed experience with Salesperson looks li I have very very bed experience with Salesperson this kind of marketing i have never seen in my life. He is talking like they don't need to do any sel I have very very bed experience with Salesperson this kind of marketing i have never seen in my life. He is talking like they don't need to do any selling. whatever car i ma looking he not ever ready to give price he say if u buying now only then give rate. This is not call marketing and doing business none of the person decide to buy without checking and right away. More
Cocky, Lazy, Pretentious Dealership Andy was rude and pretentious. Pricing was terrible and trying to do a deal with them was awful. They are slow, lazy, indifferent, and rude Andy was rude and pretentious. Pricing was terrible and trying to do a deal with them was awful. They are slow, lazy, indifferent, and rude More
Great experience at Performance Kings Honda We recently purchased 2019 Civic at Performing King’s Honda. Tyler Moore, the sales consultant made the buying experience really easy and pleasurable. We recently purchased 2019 Civic at Performing King’s Honda. Tyler Moore, the sales consultant made the buying experience really easy and pleasurable. Tyler was really knowledgeable and easy going person to work with. He quickly arranged the model for test drive and provided all details and differences on two different models. Tyler also helped us to get the better deal. We really appreciate the service and the help Tyler provided to us. More
Hats off to Used Car Saleman, Stephen Boster! I wanted to let customers and Honda know our great experience working with Stephen. While new to the role, he was quite helpful and low-keyed to work I wanted to let customers and Honda know our great experience working with Stephen. While new to the role, he was quite helpful and low-keyed to work with as we sought and found our used car. He even came in early on a day to accommodate our schedule, and showed great trust as he allowed us to take the vehicle to a mechanic to have it assessed independently. He effectively worked with his manager, Eddie, to mediate some issues. I'll return there when we need to replace our other car. More
High pressure sales and wont take no for an answer! If you enjoy hardball, high pressured sales and constantly telling them you don’t want to buy a product this is the dealership for you. My sales pe If you enjoy hardball, high pressured sales and constantly telling them you don’t want to buy a product this is the dealership for you. My sales person was AJ and I really can’t say anything negative about him other than he wouldn’t move off the price of the vehicle. The person who was very unprofessional was “George” my finance guy. From the second I met him he had a very childish and unpleasant attitude. When it came time for me to talk with him he attempted to sell me their gap insurance relentlessly. I had to say no 4 times. He had the same aggressive attitude with a few other “protection items” When he had his final numbers, they were higher than what I had already agreed on with AJ, and I informed him that I wouldn’t go higher. He made a comment like “what’s $10 a month”. I said again I agreed to a number and I’m not going higher. He kept pushing it. I eventually said “I told my fiancé a number and I’m not going over that number” He replied “you have to explain to your fiancé over $10 a month?” I was shocked at how VERY UNPROFESSIONAL he was, and had the guts to say that to a customer. We moved on and he finally got to the number I had originally agreed on. He just had to say “do you get to explain to your fiancé you saved the $10 a month now?” That was when the deal was gone for me. It took a lot for me to not check this guy, but he killed the sale. Maybe with a different salesman or another finance person my experience might have been different. Or maybe this was commonly practiced tactics. Either way I have never had a worse car shopping experience than at Kings Performance Honda. Sent from my iPhone More
Performance Kings Honda I had a great experience and got exactly the car I wanted. Rob went over at length the features included with the car. My old car is 13 years old so I had a great experience and got exactly the car I wanted. Rob went over at length the features included with the car. My old car is 13 years old so there are many new features. I feel like I know most of them pretty well and really love the car! More
Used Car Purchase My husband and I recently purchased a 2016 Honda Fit from Performance Kings Honda and were very pleased with the professionalism and flexibility of th My husband and I recently purchased a 2016 Honda Fit from Performance Kings Honda and were very pleased with the professionalism and flexibility of the personnel we worked with. Our salesperson, Angela Compton, was extremely knowledgeable and professional and the entire team worked with us to get the car we wanted at the price we wanted. We were very pleased and would work with them again on our next purchase. More
Nothing good out of this so far This is probably one of the worst experiences of my life. I purchased a 2016 Certified Pre-Owned Honda Civic just a couple of months ago and I regret This is probably one of the worst experiences of my life. I purchased a 2016 Certified Pre-Owned Honda Civic just a couple of months ago and I regret buying it from this dealership. From the jump, the representative (Mark) was not very approachable at all and didn’t give me ANY selling points on any of the cars. I did come in wanting to look at a specific one, but further than that, there was no help whatsoever. When going to test drive the car, I was simply handed the keys and told to “follow me”; leading me to a street with a max speed of 35 (not the best speed to judge all aspects of the car.) When I got out of the car, I mentioned the things I liked about it and then I mentioned the things I didn’t like about it, one of them being a slight knock underneath. He mentioned not to worry about it and that it might just be from sitting for a little bit. This is the part where he didnt try to talk to me about the car at all. (At this point he probably thinks I’m a kid just looking around). I asked a couple of questions about the car but he continued to not really invest thought into his answers. I knew he was shady when after I signed everything, he said, “next time you buy a car, you should look at the car fax”, which I had already done prior to going. Fast forward about two months and the knocking underneath is far louder and there is a slight shake. I went in to get the tires rotated and oil changed (2,000 miles prematurely because the rep failed to inform me of anything, and the service technician took advantage of that as well), and as I was leaving, the noise was even louder. I took it back and had them check it out and it turns out that there are lumps in the tires, probably from sitting for so long and lack of rotation. I’m upset because I spent nearly $20,000 on a certified car and I’m left with a vehicle that I don’t feel comfortable in. I have mentioned this to the representative and the store manager, both of whom don’t care to help me. After telling me that this problem is an “opinion” (gave an example of people wanting monster truck tires to be loud), the store manager offered to cover the installation expense of the new tires, but I feel as though I shouldn’t have to buy new tires. Their reason for not helping me out is because the tread depth meets the requirements and it’s safe, I just don’t FEEL safe at all. Three things that I would recommend: 1: Work with someone who can hold a conversation 2: Don’t be a first time car shopper with these people 3: Buy a Honda from a different Honda dealership More
Great Purchase, No Regrets. Bought my first car ever this weekend and Julie was AWESOME! She walked out and introduced herself the second I parked my car to see how she could ass Bought my first car ever this weekend and Julie was AWESOME! She walked out and introduced herself the second I parked my car to see how she could assist me and she was so friendly. I honestly didn't know what I was looking for and wasn't too picky, but once I saw that beautiful Accord, I was IN LOVE. Julie didn't hesitate to let me test drive it and I just knew I wanted to buy it. I really didn't expect to buy a car anytime soon as I just went to the dealership to browse, but I don' t have a single regret. More
Your Excellent Service Recieved on 2/28 I recently purchased a used 2007 Honda Accord from Germain of Dublin Honda. I knew the car was going to need a few things fixed since it was used so I I recently purchased a used 2007 Honda Accord from Germain of Dublin Honda. I knew the car was going to need a few things fixed since it was used so I decided to have Kings Honda in Cincinnati look the car over for any issues because I have had excellent service there in the past with 2 other Hondas I owned. From the moment I stepped in the Dealership I received nothing but the best & most professional attention and assistance from GABBY THOMAS (5 STARS) & LACIE HASKEN (5 STARS). BROOKE and MIRANDA were very pleasant and attentive too. I cant say enough about the Service Tech the worked on my vehicle as well. He detected things wrong with the vehicle I had no clue about. He totally restored my used car. Replace Ball Joint, Starter, Timing Belt Package and more. This Tech is Outstanding. Please keep this guy and advance for promotion. The car now drives like its brand new. No wonder why you are called Performance Kings. THANK YOU to ASH MALL (5 STARS) TOO... you guys are the best. See you next time you are needed for sure! Very Respectfully, Jay More