Performance Honda
Fairfield, OH
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After agreeing to purchase the vehicle someone else drove the car. Salesman stated, “don’t worry that is your car.” After filling out the paperwork and signing the agreement, the salesman took the paperwork the car. Salesman stated, “don’t worry that is your car.” After filling out the paperwork and signing the agreement, the salesman took the paperwork and said be back in 15 minutes. About 30 minutes later a manager comes out and informs me someone else bought it. Do not do business with this unprofessional unethical lying dealership. I have been buying vehicles for over 50 years, this is the first time I have ever experienced such an incident. Happy More
Josh B and Eric were so helpful in me getting my new car. I appreciate their help so much and will definitely work with performance Honda in the future! I appreciate their help so much and will definitely work with performance Honda in the future! More
Kelsey is one of the best salespeople around. The prices are very competitive. Richard was good to work with as the Business Manager. I gave it 4 stars instead of 5 because their finance guy is not extremel are very competitive. Richard was good to work with as the Business Manager. I gave it 4 stars instead of 5 because their finance guy is not extremely forthcoming on what the actual price of the extended warranty costs. Richard helped get it straightened out though. Would definitely recommend working with Kelsey on your next purchase. More
Terrible dealership. They are sneaky and liars. i do not recommend going here!!!! Better off going to Toyota right next door and get better service. recommend going here!!!! Better off going to Toyota right next door and get better service. More
Just want to praise Nicole for resolving a problem on pick up of my car. It was almost 5:00 pm and the auto was returned with no air conditioning. She took action to get with the mechanic to find the pro pick up of my car. It was almost 5:00 pm and the auto was returned with no air conditioning. She took action to get with the mechanic to find the problem. He reviewed the auto and resolved the problem. More
My experience was amazing! There was zero pressure and nothing but fast, helpful people through the entire process. My salesman Adam was honest and helpful. Adam, Sean & Matt worked to get the exact car I nothing but fast, helpful people through the entire process. My salesman Adam was honest and helpful. Adam, Sean & Matt worked to get the exact car I wanted from a sister dealer. Adam had me driving my gorgeous Civic off the lot in less than 3 hours with a great price and financing rate. Highly recommended! More
Great Experience! I dreaded buying a car because of the stereo types about car salesman and car dealerships! Especially as a women going to buy a car by herself. I'm so relieved and happy to say my salesma stereo types about car salesman and car dealerships! Especially as a women going to buy a car by herself. I'm so relieved and happy to say my salesman Eric Meyer Jr broke every stereotype I had! Not at all pushy but super helpful, patient and understanding throughout the ENTIRE process!!! They gave me a price that couldn't be be matched or beat. Eric Meyer in financing was amazing too! Both Eric and Eric were very laid back and really put any and all apprehension I had to rest and at ease! They succeeded expectations and made the experience great and stress free! More
Great Overall Experience!! I first went there to check my battery, when my regular Honda Service shop gave a higher price for checking battery. During that I met Conrad and he is really the most helpful Sal battery, when my regular Honda Service shop gave a higher price for checking battery. During that I met Conrad and he is really the most helpful Salesman!!! I had a great buying experience and got a good price for my CRV and good deal in this difficult time for the new Pilot !!! Conrad was patient and persistent and answered all my questions and got me a reasonable deal!! Thanks Conrad and Eric !!! You can expect more of my friends and family coming there for their Hondas too.. it is really worth driving a bit more to reach here 😀 More
xxxx POOR CUSTOMER SERVICE! Reached out with an inquiry of a 2018 Accord touring on Saturday via online. Ross reached out to me, seemed to be extremely helpful! Told him my situation and that I wanted them of a 2018 Accord touring on Saturday via online. Ross reached out to me, seemed to be extremely helpful! Told him my situation and that I wanted them to just look at my credit and let me know if anything could be potentially done before submitting my application to the banks! Total opposite, they ran my credit and submitted to the banks without my authorization! And via text I advised him of this! Still no phone call or text advising or telling me anything! And for Ross not even bothering to reach out is bad service! and went on and had them proceed without my approval shows they lack of customer satisfaction or appreciation! So I wouldn’t recommend personally anyone here for service based off my experience but I’m sure others will be treated different! No Thanks, Chris Charles More
They really tried to slam me. Had an offer online from the store for a Honda CR-V hybrid. They tried to refuse to honor the offer and claimed "that was not a contract". After hours of arguing they finally the store for a Honda CR-V hybrid. They tried to refuse to honor the offer and claimed "that was not a contract". After hours of arguing they finally had to relent and sell me the car for the full price that they had offered to me in the E-mail. Fortunate for me that I had the E-mail from them saying that all I had to do was pick up the car. I like the car, the people were nice, but they sure tried to rake me over the coals on it. More