Performance Honda

I had a service problem due to lack of communication after dealing with two service advisors. The first service advisor Matt Lee did not pass on details that I told him to the second advisor Brian Flick after dealing with two service advisors. The first service advisor Matt Lee did not pass on details that I told him to the second advisor Brian Flick. A critical item was missed and Brian Flick placed the blame on me. I later emailed my problem to service manager Tom Riley and received no response after spending over $800.00. I had to contact the general manager of Performance Honda before I could warrant a call from Tom Riley. Too late, I hope another Honda dealership appreciates my business. More

I love Performance Honda. I have bought 3 cars there over the past 15 years.Family members buy there as well. The sales people are always nice and friendly. I love when I walk in and they know my name. Th the past 15 years.Family members buy there as well. The sales people are always nice and friendly. I love when I walk in and they know my name. The service department is the best in Cincinnati. DAN ROCKS !!!!!!!!!!! More

Even though I live a good 40 to 45 minutes from here, I like coming to this dealership for all my maintenance needs. Everyone has been very professional and helpful, whether I have made an appointment or like coming to this dealership for all my maintenance needs. Everyone has been very professional and helpful, whether I have made an appointment or not. I have had positive experiences here. More

Customer service was great, the sales representative that I requested was quick with responding and gave me a fair price. Between Roger and Robert their work ethics were great, they were friendly and made m I requested was quick with responding and gave me a fair price. Between Roger and Robert their work ethics were great, they were friendly and made me feel comfortable. Overall, next time I am looking to purchase a new vehicle, I will come back. Aaron Smith More

Performance Honda made our shopping experience so easy! The staff was super-friendly and accommodating, answering all of our questions and even staying an hour and a half past closing time to finalize the The staff was super-friendly and accommodating, answering all of our questions and even staying an hour and a half past closing time to finalize the sale at our convenience. Each member had tons of passion and energy, even late in the day. We were thrilled with the price, service, and overall experience of buying our new Accord and would recommend this dealership highly to our family and friends. We are so happy with our new car! More

I've used this dealership and worked with Roger numerous times. This is the first time I worked with Smiddy. Both employees were excellent to work with and went out of their way to help me. I was excited times. This is the first time I worked with Smiddy. Both employees were excellent to work with and went out of their way to help me. I was excited to lease a Honda Insight and feel both Roger and Smiddy did everything they could to get me the best price and make it affordable. Will definitely continue to buy/lease Honda's and use this dealership/their services. More

I ended up with exactly what I wanted, a 2010 Honda Civic LX with a payment I can afford, mostly thanks to Ryan who was instrumental to my great customer experience. Not sure why this response has to be 250 LX with a payment I can afford, mostly thanks to Ryan who was instrumental to my great customer experience. Not sure why this response has to be 250 characters in order to be submitted, but now it is. More

So far we have had a very satisfactory visit and purchase. Everyone tried to make our purchase experience a good one. The young lady that helped us in Ritchie's place tried really hard to get my p purchase. Everyone tried to make our purchase experience a good one. The young lady that helped us in Ritchie's place tried really hard to get my phone hooked up to Blue, but it was compatible. She did a great job of explaining all the "bells and whistles" to us. Thanks Harold & Martha Pike More

I have been to Performance Honda and worked with Ed Obermeyer for my last 4 cars for a reason. He is always pleasant and kind and never makes me feel inferior as a shopper. Ed is fair and honest. He c Obermeyer for my last 4 cars for a reason. He is always pleasant and kind and never makes me feel inferior as a shopper. Ed is fair and honest. He called us when he said he would and respected our time to think and make decisions about our car without pressure. We also had the pleasure to meet Sean David with this purchase. Sean exhibited the same qualities we like so much with Ed. He is very knowledgable about the cars he is selling, and again was very friendly and helpful. I will return to Performance again for future car purchases, and hope to continue to work with Ed and Sean. More

I went to Honda's website looking for the specifics of the 2010 CRV that I wanted. The only dealership that continuously followed up with me was Performance. I dealt with Charley the entire time. She w the 2010 CRV that I wanted. The only dealership that continuously followed up with me was Performance. I dealt with Charley the entire time. She was so kind & informative. I did have another Honda dealership try to "outbeat" what you offered, but I chose Performance based on the converasations with Charley. Customer Service is a must & she shined with it! More