
Performance Honda
Fairfield, OH
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Conrad Barnes and Ken Howard are truly your strength at the dealership. They are wonderful to deal with. They truly go the extra mile. We love your dealership. We have bought 8 cars from you and we ref the dealership. They are wonderful to deal with. They truly go the extra mile. We love your dealership. We have bought 8 cars from you and we refer people all the time. Performance Honda makes you feel special and like you are the only one at the time they are dealing with. More
I'd never been to a dealership that so profoundly misquoted themselves on a trade in and went back on their word. Managers acted like "nothing could be done" when it doesn't take much to reconcile s misquoted themselves on a trade in and went back on their word. Managers acted like "nothing could be done" when it doesn't take much to reconcile such a situation. I'm sure it doesn't happen very often, but with the idea that myself, my wife, and brother (wife and brother bought from that specific location), they left me feeling insignificant and distraught over TWICE making the 30 minute trip to that location. More
Well I always said if I ever purchased another HONDA it would be from Perfomance Honda. The day before I arrived, my 93 Honda Civic decided not to start any more unless I kick-started it. Enough was enoug would be from Perfomance Honda. The day before I arrived, my 93 Honda Civic decided not to start any more unless I kick-started it. Enough was enough! When I arrived, I was greeted by Shane, who had great knowledge of what I wanted as far as price range and preferance. Although it was on a Sunday, and minimal staffed, Shane was always attentive & appologetic for the inconvenience of the waiting period. He was there for me and suggested for me to watch TV in the rest area. The finance department did everything they could to stay withing the spending range. I was actually SHOCKED when I saw the amount of my car note. It was $100.00 less than what I previous thought it would be from the calculation sheet I was presented. In closing, not only did Shane put my plates on my new car int the rain, I was also BLOWN AWAY when I found out that I could get FREE car washes for the life of my car! Sincerely, Maurice Hayes More
My shopping experience at performance Honda Exceeded my expectations. Joe Stenger showed me the cars I was interested in, worked with me on a price, and was friendly, professional, and courteous. The 201 expectations. Joe Stenger showed me the cars I was interested in, worked with me on a price, and was friendly, professional, and courteous. The 2011 Accord I purchased is beautiful and I am very glad I purchased it. I would recommend this dealership to anyone. More
I received a letter stating that Performance Honda was interested in possibly buying back my 2007 Honda Fit. While I loved my Fit, I was interested in hearing what my options culd be regarding a trade. Pe interested in possibly buying back my 2007 Honda Fit. While I loved my Fit, I was interested in hearing what my options culd be regarding a trade. Per the instructions on the letter, I called and provided my customer id number. Danny Cahill promptly returned my phone call and we discussed potential scenarios that might work for my situation. I provided Danny with Jim Reid's name as having been the salesperson that I worked with on the purchase of my Honda Fit. Danny coordinated a date that worked with my schedule and Jim was scheduled to be there. From the minute that I walked into the showroom, I felt as though my needs mattered to Jim. He listened to what I wante to pursue and offered a solution. We walked the lot and found just the car for me, a new 2011 Honda Accord SE. I test drove the car and new that I had found my 4th Honda!! The entire process, from the time I walked into the showroom until I drove away in my newly washed Accord, I felt like a valued customer. Thank you to Jim for giving me another positive experience to draw upon! Thank you to Todd for your excellent organization of the financial process! And finally, thank you Danny for returning my call and encouraging me to take the time to come in and talk. More
I TRIED TO PAY CASH FOR THE 2011 HONDA FIT WITH NAVIGATION SUGGEST THE USA CEO/DEPARTMENT/HEADS TRY TO BUY A CAR IN CASH. THE LOCAL HONDA DEALER IN FAIRFIELD OHIO WAS STRAP WITH MUCH UNNE NAVIGATION SUGGEST THE USA CEO/DEPARTMENT/HEADS TRY TO BUY A CAR IN CASH. THE LOCAL HONDA DEALER IN FAIRFIELD OHIO WAS STRAP WITH MUCH UNNECESSARY PAPER WORK. I DONT THINK YOU WOULD PAY CASH FOR CANDY AND BE ASK FOR SSAN, CAR INSURANCE, DRIVER LICENCE AND PERSONEL INFORMATION!!!! BOB 513-897-2245 HOME More
Conrad is exceptionally friendly and easy to work with. My only major concern from the buying process was the wait time. I do not feel like my phone calls were returned in a timely manner. In addition, t My only major concern from the buying process was the wait time. I do not feel like my phone calls were returned in a timely manner. In addition, the time it took to actually purchase the vehicle was horrendous. My wife and I picked out the exact vehicle we wanted in no more than 5 minutes, but we were nevertheless at the dealership for more than 3 hours. We were the last people in the showroom on a day where the dealership was consistently overstaffed by 4 or 5 salespeople. Maybe Conrad is just that popular, but I was extremely aggravated by the wait time. But in the end, we got the price we wanted, both on the new car and on the trade-in. I would still do business with Performance Honda in the future, but there needs to be an appreciation of their customers' time. More
Buying our 2007 Pontiac G6 at Performance Honda was an terrific choice. Usually buying a vehicle is a long, stressful ordeal with hour long trips to multiple dealerships trying to find the most for our m terrific choice. Usually buying a vehicle is a long, stressful ordeal with hour long trips to multiple dealerships trying to find the most for our money. Our recent experience at Performance Honda was, indeed, just the opposite. Both Joe Jarvis and Bob Brewster took wonderful care of us from the moment we walked through the door. We found a great car very quickly and the price was right in line with our budget. We will definitely be making Performance Honda our first stop for future automobile purchases. More
The staff of Performance Honda proved to be extremely helpful and straightforward. They were very knowledgeable and I never felt like I was being misled in any way. They made buying my first new car a helpful and straightforward. They were very knowledgeable and I never felt like I was being misled in any way. They made buying my first new car a very simple and enjoyable experience and I would defintely recommend them to all of my friends and family. More
This is our second purchase from Performance Honda, and both times we have had very good experiences. This purchase we worked with Katie Sweeney, who was a wonderful person to work with. She is very acco both times we have had very good experiences. This purchase we worked with Katie Sweeney, who was a wonderful person to work with. She is very accomodating and went out of her way to make sure we were happy with our purchase. She knew the product line very well, down to which colors were more popular than others! We would certainly do business again with Perfomance Honda and especially with Katie. More