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Performance Honda

Fairfield, OH

3.2
682 Reviews

5760 Dixie Highway

Fairfield, OH

45014

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Showing 682 reviews

June 02, 2011

Our overall car buying experience was great with Gulia. My time was very limited and tsrated the car negotiation over the internet. They were able not able to find the excat car that I wanted but offered m More

by lchiaruttini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gulia Petalver
June 01, 2011

I was very satisfied with my experience purchasing a new car at Performance Honda and trading in my 2006 Civic (also purchased at Performance). In the last 6 years, my immediate family has purchased 3 honda More

by Leugers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Sweenie, Conrad, Rich
May 31, 2011

Conrad Barnes and Ken Howard are truly your strength at the dealership. They are wonderful to deal with. They truly go the extra mile. We love your dealership. We have bought 8 cars from you and we ref More

by bethconway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
May 31, 2011

I'd never been to a dealership that so profoundly misquoted themselves on a trade in and went back on their word. Managers acted like "nothing could be done" when it doesn't take much to reconcile s More

by D_C_W
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane's Managers
May 25, 2011

Well I always said if I ever purchased another HONDA it would be from Perfomance Honda. The day before I arrived, my 93 Honda Civic decided not to start any more unless I kick-started it. Enough was enoug More

by mhayes1108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
May 25, 2011

My shopping experience at performance Honda Exceeded my expectations. Joe Stenger showed me the cars I was interested in, worked with me on a price, and was friendly, professional, and courteous. The 201 More

by Kaneedham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stenger, Joe Stenger
May 24, 2011

I received a letter stating that Performance Honda was interested in possibly buying back my 2007 Honda Fit. While I loved my Fit, I was interested in hearing what my options culd be regarding a trade. Pe More

by sdkenning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Reid, Todd Loux, Danny Cahill
May 24, 2011

I TRIED TO PAY CASH FOR THE 2011 HONDA FIT WITH NAVIGATION SUGGEST THE USA CEO/DEPARTMENT/HEADS TRY TO BUY A CAR IN CASH. THE LOCAL HONDA DEALER IN FAIRFIELD OHIO WAS STRAP WITH MUCH UNNE More

by ROBERT WHITESTINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MAC & SUPPERVISORS
May 20, 2011

Conrad is exceptionally friendly and easy to work with. My only major concern from the buying process was the wait time. I do not feel like my phone calls were returned in a timely manner. In addition, t More

by abholman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Barnes
May 20, 2011 -

Performance Honda responded

My name is Jim LeMay and I am the Operations Director for Performance Honda. â—¦My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We are striving to shorten the purchase experience and have just purchased a new computer system that will allow us to cut the average time for the consumer by about an hour. I hope the next time you see Conrad you will notice the difference. I appreciate your business and hope you enjoy your new Honda Sincerely, Jim LeMay Director of Operations

May 17, 2011

Buying our 2007 Pontiac G6 at Performance Honda was an terrific choice. Usually buying a vehicle is a long, stressful ordeal with hour long trips to multiple dealerships trying to find the most for our m More

by rwc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis, Bob Brewster
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