Performance Honda
Fairfield, OH
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I have been a customer of Performance Honda for 16+ years. I have purchased 3 cars from them (and 1 from Performance Toyota next door). They have always treated me professionally and courteously. Th years. I have purchased 3 cars from them (and 1 from Performance Toyota next door). They have always treated me professionally and courteously. The service department is top-notch. I dirve over 30 miles roundtrip to reach this dealership passing by at least 3 others of the same manufacturer. That alone shows what I think of Performance Honda More
Great experience until it came to finance. I had worked through my credit union before and was actually pre approved for a specific rate. When I was asked about financing I told them I was pre approved at through my credit union before and was actually pre approved for a specific rate. When I was asked about financing I told them I was pre approved at a given rate. The finance department made me believe through a general chart that the rate through my credit union was actually 0.8% higher. I told them I needed to call my credit union the next morning to get this worked out. They told me they would not hold the vehicle even with a cash hold payment and I setup financing through another credit union with a higher finance rate. The people were all friendly, just wrong! Just get all your financing ducks in a row before you go there. Don't count on them to have the correct answers. More
great experience this is a 4th Honda from performance Honda Fairfield for our family and soon to be a 5th in a few weeks Zac Crowley was outstanding and made the process smooth and fun. Be sure to call h Honda Fairfield for our family and soon to be a 5th in a few weeks Zac Crowley was outstanding and made the process smooth and fun. Be sure to call him or look him up More
Katlynn Hornsby was my service advisor. She was very pleasant and interested in exactly what I needed done. Service updates were texted to me and the work was completed in just a couple hours. I retur pleasant and interested in exactly what I needed done. Service updates were texted to me and the work was completed in just a couple hours. I returned to pick up my car at the end of day. Took about 2 minutes at most. We had a short discussion regarding the Complimentary Multi Point Inspection ( very good recap of what was done and results) and she explained what possible future service needs I should expect. Liked that I was kept up to date via text and was able to submit payment electronically. Very quick and easy. More
Very friendly staff quick service oil change good coffee never get hassled as I look at cars in the lot answer any questions I have about cars in the lot to highly recommend performance Honda to service my never get hassled as I look at cars in the lot answer any questions I have about cars in the lot to highly recommend performance Honda to service my car and other cars will return to buy my future Honda here More
My wife and I had just left a very frustrating experience with another dealer, lack of vehicles as advertised, inventory system issues, topped off by an insulting low ball offer on a trade in. We went home with another dealer, lack of vehicles as advertised, inventory system issues, topped off by an insulting low ball offer on a trade in. We went home frustrated and my wife suggested I give Performance Honda a call, so that's exactly what I did, I called Performance Honda and spoke with JACKIE MORALES. She verfied the vehicle I was interested in on-line was in stock and available. When my wife and I arrrvied at Perfomance Honda, Jackie had the vehicle ready for us to test drive. Needless to say Jackie was excellent to deal with and because of her professionalism and customer service skills we leased the vehicle. She listened to our wants and needs, presented us with a fair trade-in value for 2020 Pilot and made sure my wife and I were completely satisfied with whole experiece. We found Jackie to be an outstanding sales person and would highly recommend! More