
Performance Honda
Fairfield, OH
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I have to say that my experience was very pleasant, from the Receptionist to the Finance Department. But in between those folks was Product Specialist, Josh Hardwick. The day I came in it was extremely bu the Receptionist to the Finance Department. But in between those folks was Product Specialist, Josh Hardwick. The day I came in it was extremely busy, and he made sure that I was taken care of. I haven’t bought a car in 12 years (yes 12!) and he was very friendly and courteous. He made me feel welcome just as if we had known one another for years. Since the technology in cars has changed in those 12 years, he walked me through it. Thank you for everything! BTY I love my new car. More
I was on the fence about a Honda CRV and Zac Crowley patiently worked with me. Once I had finally made a decision, he worked to find the exact version that I was looking for and made the purchasing pro patiently worked with me. Once I had finally made a decision, he worked to find the exact version that I was looking for and made the purchasing process very easy. He explained everything and, once the sale was completed, walked me through using some of the more nuanced parts of the electronics. Overall, his helpfulness and patience made me feel very happy with my decision. I had to go in a month later for a quick update and the service department was also very friendly. Great dealership to work all the way around. More
We had a specific vehicle in mind and were on a tight timetable. We worked with Eric Meyer Jr in sales and Richard in financing, and we could not have had a smoother experience. We drove our Honda off th timetable. We worked with Eric Meyer Jr in sales and Richard in financing, and we could not have had a smoother experience. We drove our Honda off the lot with time to spare. Thanks for a great experience! Highly recommend! More
Went in and was taken care of immediately and it only took hours from beginning to end and I ended up with a car that pleased me. Josh was very helpful. I would recommend this place and would come back took hours from beginning to end and I ended up with a car that pleased me. Josh was very helpful. I would recommend this place and would come back the next time I want a new car. More
I have been a customer of Performance Honda for 16+ years. I have purchased 3 cars from them (and 1 from Performance Toyota next door). They have always treated me professionally and courteously. Th years. I have purchased 3 cars from them (and 1 from Performance Toyota next door). They have always treated me professionally and courteously. The service department is top-notch. I dirve over 30 miles roundtrip to reach this dealership passing by at least 3 others of the same manufacturer. That alone shows what I think of Performance Honda More
Great experience until it came to finance. I had worked through my credit union before and was actually pre approved for a specific rate. When I was asked about financing I told them I was pre approved at through my credit union before and was actually pre approved for a specific rate. When I was asked about financing I told them I was pre approved at a given rate. The finance department made me believe through a general chart that the rate through my credit union was actually 0.8% higher. I told them I needed to call my credit union the next morning to get this worked out. They told me they would not hold the vehicle even with a cash hold payment and I setup financing through another credit union with a higher finance rate. The people were all friendly, just wrong! Just get all your financing ducks in a row before you go there. Don't count on them to have the correct answers. More
great experience this is a 4th Honda from performance Honda Fairfield for our family and soon to be a 5th in a few weeks Zac Crowley was outstanding and made the process smooth and fun. Be sure to call h Honda Fairfield for our family and soon to be a 5th in a few weeks Zac Crowley was outstanding and made the process smooth and fun. Be sure to call him or look him up More
Katlynn Hornsby was my service advisor. She was very pleasant and interested in exactly what I needed done. Service updates were texted to me and the work was completed in just a couple hours. I retur pleasant and interested in exactly what I needed done. Service updates were texted to me and the work was completed in just a couple hours. I returned to pick up my car at the end of day. Took about 2 minutes at most. We had a short discussion regarding the Complimentary Multi Point Inspection ( very good recap of what was done and results) and she explained what possible future service needs I should expect. Liked that I was kept up to date via text and was able to submit payment electronically. Very quick and easy. More
Very friendly staff quick service oil change good coffee never get hassled as I look at cars in the lot answer any questions I have about cars in the lot to highly recommend performance Honda to service my never get hassled as I look at cars in the lot answer any questions I have about cars in the lot to highly recommend performance Honda to service my car and other cars will return to buy my future Honda here More